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  • March 2015 (Revised December 2016)
  • Case

American Well: The DTC Decision

By: Elie Ofek and Natalie Kindred
In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details
Keywords: Health Care; Telehealth; Telemedicine; American Well; Schoenberg; Boston; Israel; Technology; Online Care; Direct-to-consumer; DTC; Health Insurance; Affordable Care Act; Health Care Reform; Accountable Care Organizations; Technology Change; Innovation ＆ Entrepreneurship; Digital Marketing; Strategy; Competition; Information Technology; Marketing; Technological Innovation; Technology Adoption; Entrepreneurship; Marketing Strategy; Health Industry; Technology Industry; Boston; Massachusetts; United States; Israel
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  • 02 Mar 2010
  • First Look

First Look: March 2

superior performance and competitive advantage at the individual, organizational, and social levels and 2) empowers the three virtue phenomena of morality, ethics, and legality. We also demonstrate that applying cost-benefit analysis to... View Details
Keywords: Martha Lagace
  • 26 Apr 2011
  • First Look

First Look: April 26

opportunity. This is particularly interesting as prior research in the finance literature has shown that firms will overinvest in high quality projects when investors have imperfect information about the quality of the firm's opportunities. While we conduct our View Details
Keywords: Sean Silverthorne
  • June 2022
  • Case

Business Implications from Regulating Carbon Emissions in the EU

By: George Serafeim and Benjamin Maletta
In the beginning of the 21st century, the European Union (the EU) had led the global fight against climate change with a wide array of policy measures. The EU’s primary approach to climate policy had been taxation via the European Union Emissions Trading System (EU... View Details
Keywords: Regulation; Carbon Emissions; Trade; Sustainability; Decarbonization; Performance; Climate Change; Analysis; Strategy; Taxation; Policy; Environmental Regulation; Industry Structures; European Union
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  • 07 Aug 2012
  • First Look

First Look: August 7

other types of social strategies deliver bottom line benefits. The analysis follows stakeholder logic models connecting the impact of CSR initiatives on a stakeholder group... View Details
Keywords: Sean Silverthorne
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

  Working PapersTraveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani Abstract We develop a framework to examine how politicians with short-term electoral pressures control bureaucrats with long-term career concerns.... View Details
Keywords: Martha Lagace
  • 13 Apr 2010
  • First Look

First Look: April 13

that reports detailed location, ownership, and operation information for plants in more than 100 countries, we construct a spatially continuous index to measure the significance and extent of agglomeration between multinational firms. Our View Details
Keywords: Martha Lagace
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

out an email. He and four colleagues . had seen Larry’s note on the wall . (Dean’s email) included a detailed analysis of why the problem was occurring, described a solution, included a link to a prototype 9 implementation of the solution... View Details
Keywords: by James Heskett
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

Leader. Dimensions of entrepreneurial leadership A literature review combined with interviews of successful entrepreneurs helped the team define key factors that formed the foundation for the self-assessment. These dimensions were further refined based on statistical... View Details
Keywords: by HBS Working Knowledge
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

be forgotten.” So, if someone asks a company to delete their records because they don't want to be part of any data analysis or algorithms, the company needs to act fast and get it done. Sticking to the usual way of doing things isn't a... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

means that key employees and colleagues both have and value more autonomy. It is also true externally with an increasing number of influential stakeholders outside the traditional chain of command. Newer and flatter organizational... View Details
Keywords: by Martha Lagace
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

improved forecasting because they feel there is a lot of data that they own [but] they're underutilizing what they get,” Grushka-Cockayne says. “Players in the air traffic space have to deal with typical challenges that firms have to deal with today; that having many... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 13 Sep 2011
  • First Look

First Look: September 13

different stakeholders base their trust. As a result, dominant conceptualizations of organizational trust are overly generalized. Building on existing research on organizational trust and stakeholder theory,... View Details
Keywords: Sean Silverthorne
  • 26 Aug 2014
  • First Look

First Look: August 26

Screening Without Certification: The Critical Role of Stakeholder Pressure By: Kayser, Susan A., John W. Maxwell, and Michael W. Toffel Abstract—To assess and manage reputational risks associated with supply chains, buyers are... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

high commitment, high performance company. Martha Lagace: What differentiates HCHP firms and their leaders? Michael Beer: The leaders manage with a multiple stakeholder perspective. Contrary to many CEOs, HCHP leaders—with support from... View Details
Keywords: by Martha Lagace
  • 03 Jan 2017
  • First Look

January 3, 2017

provide analysis and derive general insights from this negotiation campaign. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52027 Henry A. Kissinger as Negotiator: Background and Key Accomplishments By: Sebenius,... View Details
Keywords: Carmen Nobel
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

to study education through the lenses of your research on innovation. How did you come to approach the problem in this way, and what makes the analysis of public education similar to, and different from, other industries you have studied... View Details
Keywords: by Martha Lagace; Education
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

change an industry that starts as extractive to producing externalities that foster development.” In the case of Costa Rica’s ecotourism industry, Giacomin reviews earlier analysis by HBS history Professor Geoffrey Jones and research... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 17 Mar 2015
  • First Look

First Look: March 17

http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.1016/j.jom.2014.09.008 March 2015 Management Science Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts By: Mollick, Ethan, and Ramana Nanda Abstract—In fields as diverse as technology... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2012
  • First Look

First Look: August 21

multinationals (MNCs), this paper is the first empirical analysis to describe the size and composition of MNC headquarters and to account for differences among them. Read the paper:... View Details
Keywords: Sean Silverthorne

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