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- All HBS Web (367)
- Faculty Publications (18)
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- 12 May 2015
- News
A Flash of Insight
debris toward Brooklyn. The smell of smoke remained in the air for weeks as charred pieces of office documents and personal effects drifted down onto his rooftop garden. “I remember spending long moments staring out of our windows toward... View Details
- 01 Jun 2020
- News
Check In
option where we drop the delivery next to the door so they don’t have any interaction with people. The unfortunate thing is that hospitality is all about people. We’re now, as an industry, trying to figure View Details
- 28 May 2019
- News
Cure All
Associate Professor Raffaella Sadun (left) and Professor Leemore Dafny (right); image by John Ritter Professors Raffaella Sadun and Leemore Dafny are both economists who have studied hospitals extensively—Sadun’s research has looked at... View Details
- 01 Jun 2020
- News
Prognosis
deployed after the Boston Marathon bombing, as well as during world wars, previous pandemics, and other disasters. With that structure in place, the hospital was able to make the “crisp decisions that are required in warlike times,” says... View Details
- 27 Apr 2018
- News
Placing Nurses Where They Are Needed
Alejandro Moreno (MBA 1988) is CEO of Nightingale Nurses, a service that provides traveling nurses to hospitals and health care facilities across the United States. In this interview, he talks about the... View Details
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
doing those things and operating well, then you can start making the changes that are visible to consumers. You know, now you can start rolling out a new menu. Now you can start rolling out a new value menu.... View Details
- 01 Jun 2015
- News
Leadership on a Global Stage
When the inaugural West Point All-Academies Asia Summit opens in Singapore on June 25, Ray Jefferson (MBA 2000) will celebrate a personal moment of triumph. For the Summit’s point man, this first-ever gathering in Asia for graduates of all of the US View Details
Keywords: Robert S. Benchley
- 01 Mar 2004
- News
Safari Beauty
of the hunting and cub care. Needless to say, there were many amusing remarks made regarding the similarities between the animal kingdom and the human world. As we looked out the window on our drives, we’d often see the gnarled branches... View Details
- 01 Mar 2004
- News
Zanzibar: Something for Everyone
unripe peach. Covered in a bright, red, stringy substance that turns out to be mace, the nutmeg seed is dried and ground to form the familiar spice. At the conclusion of the tour, we sat on benches and tasted a variety of just-picked... View Details
- 01 Sep 2024
- News
The Exchange: Lessons from the Edge
Chile, where we keep repeating the same mistakes?” It got me thinking about how, if a country’s archives are closed and public information is unavailable, you can’t learn from anything. So I did a pilot, in which we interviewed 20 top business leaders in Argentina and... View Details
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details
- 01 Sep 2007
- News
To The Rescue
Herculean task of getting EMRI up and running in six months. When he accomplished the nearly impossible in seven months, launching the service on August 15, 2005, Indian Independence Day, Raju pointed out... View Details
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
help your startup stand out from the rest, listen to the innovation heads at Boston Children’s Hospital and Brigham and Women’s Hospital discuss what View Details
Keywords: April White
- 01 Jun 2006
- News
Faculty Books
ensure that alignment is sustained. Redefining Health Care by Michael E. Porter and Elizabeth Olmsted Teisberg (HBS Press) Professor Porter and his colleague argue that health plans, networks, and hospitals have competed to shift costs,... View Details
- 01 Mar 2009
- News
A New Approach to Health-Care Reform
CHRISTENSEN: “By some estimates, 50 percent of all health care is driven by physician and hospital supply, not by patients’ needs.” An acclaimed author and expert on the development and commercialization of technological and business... View Details
- 01 Sep 2020
- News
Turning Point: Change, Stat
because you shouldn’t be doing something that you haven’t done a hundred times before, that you could probably do in your sleep. That’s what’s best for the patient. Then COVID happened. For the first time in decades, we were figuring things View Details
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
complicated,’ he says. For instance, Mr. Gulati has taught him that company leaders can’t innovate their way out of a proverbial death spiral. ‘His lesson was that if you’re in trouble and you over-innovate, you accelerate the death... View Details
- 15 Dec 2024
- News
On The Case
HBS. What these three cases illustrate is the mindset, talents, and courage it takes for leaders to make the tough choices required to live their intentions and values. This particular case finds Mihaljevic in his fourth year as president and CEO of the entire View Details
- 01 Oct 1996
- News
Creating Miracles — Charles A. Coverdale (MBA 1971)
diabetes to support services for those with catastrophic illnesses such as AIDS. Through the church's efforts, hundreds of residents in Riverhead and beyond have been able to climb out of poverty, drug... View Details
Keywords: Marguerite Rigoglioso
- 01 Mar 2025
- News
Venture: Time Heals All
Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must take into consideration a host of... View Details