Publications

09 Sep 2010
Working Paper Summaries

Boundary Spanning in a For-Profit Research Lab: An Exploration of the Interface Between Commerce and Academe

Keywords: by Christopher C. Liu & Toby E. Stuart; Biotechnology

Article

In Search of True Public Arts Support

By: Arthur C. Brooks

23 Jan 2024
Research & Ideas

How to Keep Employees Productive: Support Caregivers

report guides organizations in supporting work-life balance for caregivers. Fuller finds that there are strong incentives to support these employees with benefits; payoffs include lower turnover and less... View Details

Keywords: by Kara Baskin

26 Nov 2008
Working Paper Summaries

Spanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment

Keywords: by Juan Alcacer & Paul Ingram

December 2012
Case

Delwarca Software Remote Support Unit

By: Roy D. Shapiro and Paul E. Morrison

Delwarca Software provides business software to large corporate clients around the world. The firm serves customers who prefer to assemble corporate solutions using a combination of software programs from various suppliers rather than implementing a single enterprise... View Details

Keywords: Service Operations; Service Delivery; Mathematical Methods; Applications and Software; Problems and Challenges; Customer Satisfaction; Information Technology Industry

Educators

01 Jun 1987
Conference Presentation

Group Decision Support Systems: Determinants of Success

By: D. Vogel, J. F. Nunamaker, L. M. Applegate and B. R. Konsynski

Keywords: Groups and Teams; Success

1979
Book

Financial Support of Women's Programs in 1970s

By: R. M. Kanter

Keywords: Money; Programs

July–September 2020
Article

Innovation Contest: Effect of Perceived Support for Learning on Participation

By: Olivia Jung, Andrea Blasco and Karim R. Lakhani

Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details

Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment

2010
Working Paper

Boundary Spanning in a For-profit Research Lab: An Exploration of the Interface Between Commerce and Academe

By: Christopher C. Liu and Toby E. Stuart

In innovative industries, private-sector companies increasingly are participants in open communities of science and technology. To participate in the system of exchange in such communities, firms often publicly disclose what would otherwise remain private discoveries.... View Details

Keywords: For-Profit Firms; Higher Education; Information Publishing; Innovation and Invention; Science-Based Business; Social and Collaborative Networks; Boundaries; Biotechnology Industry; Pharmaceutical Industry

Read Now

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

accountability. Focused tightly on the bottom line, these companies don't know how to quantify the value of legacy functions, which often evolve into jobs that simply support those departments that drive the... View Details

Keywords: by Carmen Nobel

September 1991 (Revised January 2017)
Teaching Note

Nordstrom: Dissension in the Ranks? (A) and (B)

By: Robert Simons

Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027) View Details

Keywords: Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

Just invest in having a more sophisticated understanding of your own economics. Because if you do, you’ll make better decisions. This article originally appeared in the Harvard Gazette. You Might Also Like: How to Keep Employees... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

1996
Article

Evidence to Support the Componential Model of Creativity: Secondary Analyses of Three Studies

By: R. Conti, H. Coon and T. M. Amabile

Amabile's (1983a, 1983b, 1988) componential model of creativity predicts that three major components contribute to creativity: skills specific to the task domain, general (cross-domain) creativity-relevant skills, and task motivation. If all three components actually... View Details

Keywords: Theory; Creativity; Research

July 1988 (Revised July 1990)
Case

Xerox Corp.: Information Technology Support of Product Development

By: James I. Cash Jr. and Donna B. Stoddard

Keywords: Product Development; Information Technology

2005
Class Lecture

The Power of Supporting Players in High-Performance Industries

By: Thomas J. DeLong

Keywords: Management Style; Groups and Teams

September 1983
Article

A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development

By: Michael Tushman and R. Katz

Keywords: Human Resources; Research and Development; Information; Management

August 2009
Case

Life Stories of Recent MBAs: Relationships and Support Teams

By: Nitin Nohria, Daisy A Wademan Dowling and Matthew D. Breitfelder

Keywords: Relationships; Groups and Teams

May 1981 (Revised September 1986)
Case

Amalgamated Foods: Implementation of a Marketing Decision Support System