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- All HBS Web
(216)
- News (90)
- Research (84)
- Multimedia (2)
- Faculty Publications (20)
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- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
trouble. The chickens will run for the hills.” LESSON ONE: THINK LIKE A CUSTOMER From the beginning, it was clear to the founders of apartment-sharing site Airbnb that they’d need to find people willing to list their homes before finding... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 18 Jul 2023
- Research & Ideas
Will Global Demand for Oil Peak This Decade?
Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
When companies thrive in their home base, temptation can be great to expand to new locations, either across town or around the world. The problem: Many companies think of location strategy as a short-term checkers match rather than as a... View Details
Keywords: by Dina Gerdeman
- 09 Nov 2022
- In Practice
COP27: What Can Business Leaders Do to Fight Climate Change Now?
The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
Change the World One Smart Innovation at a Time is to be published today. Kanter is the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School. In addition to her many years of teaching and research at HBS,... View Details
Keywords: by Sean Silverthorne
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
hospitals. The e-commerce giant JD developed a drone program to drop parcels and to spray disinfectant. Smart helmets can identify anyone with fever within a five-meter radius. For other businesses, especially those where digital and... View Details
Keywords: by Hong Luo and Alberto Galasso
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
that the home is generally in good condition, although the seller knows the furnace conks out with some regularity. A month after the buyer takes ownership, the furnace blows. The seller may still stand by the statement that the house was... View Details
Keywords: by Dina Gerdeman
- 25 Jun 2007
- Research & Ideas
HBS Cases: Beauty Entrepreneur Madam Walker
African American social life that revolved around church, adds Miller. Walker associated comfortably with churchgoing folk, and while maintaining her punishing schedule of business travel by train, she was invited to stay in the homes of... View Details
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
uncovered a problem that prevented greater racial equity gains: Black hosts were 41 percent less likely than white hosts to take advantage of the smart pricing application. And for the Black hosts who didn’t use it during the study... View Details
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
barrel careening over Niagara Falls. It’s not that IoT has flopped; far from it. Everything in our homes seems to be connected. IoT devices enable networks that make possible smart speakers, View Details
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
farther you get from your home base, the harder it is to be confident of that knowledge. Be aware that processes you consider core may turn out to be very different from those used by the target company. Cultural differences and... View Details
Keywords: by Joseph L. Bower
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
more thought if responses are an indicator. But as Wallace Earner puts it, "A long, strong struggle with a good question is much better than quick, smart answers." Many took an "it would be nice if " stance. Among them, Clifford Brown... View Details
Keywords: by James Heskett
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
campaign. This year, interestingly, Coca-Cola didn't advertise, and the Super Bowl was held in Atlanta on their home turf. That created a lot of attention, as well. It was interesting because it allowed Pepsi, who did do an ad on the... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
brick and clicks are Home Depot and Pet Smart. What did Home Depot do right? Rajiv Lal: Home Depot thought about the challenges facing their business very strategically.... View Details
- 08 Apr 2016
- Research & Ideas
How to Hire a Millennial
General Electric isn’t moving to Boston’s waterfront for the views, however breathtaking they may be. In the increasingly fierce battle for millennial talent, GE’s decision to uproot its long-time headquarters from suburban Connecticut is nothing less than a... View Details
Keywords: by Joseph Fuller
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
would you base a decision on?'" But the pressures are many. What will my boss think? What will my team think? If you make smart business decisions, she said, you will make fewer mistakes. "And you know what? You'll like yourself... View Details
Keywords: by Martha Lagace
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
organization viable. As they put it, "Deep smarts are the engine of your organization. You cannot progress without them, and you will manage more effectively if you understand what they are, how they are built and cultivated, and the... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 08 Aug 2011
- Research & Ideas
The Death of the Global Manager
consumer trend or technological development may be emerging in Germany or Japan, not your home market," Bartlett says. "Having eyes and ears around the world is critical, as is having the response capabilities to tap into the... View Details
Keywords: by Julia Hanna
- 16 Apr 2001
- Research & Ideas
Depression or Euphoria? Navigating the Market’s Mood Swings
hammered home the need for companies to return to stressing the basics: hiring good people, producing a good product, delivering it and supporting it. For the first time in history, he said, companies have an unprecedented amount of data... View Details
Keywords: by Carrie Levine