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  • All HBS Web  (5,300)
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  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

important leadership quality in these times. Roundtable discussions with about 200 executives echoed those findings. Our survey respondents also ranked creativity, curiosity, and comfort with ambiguity as highly desirable traits. "It’s the soft View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 2011
  • Book

The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators

By: Jeffrey H. Dyer, Hal B. Gregersen and Clayton M. Christensen
Some people are just natural innovators, right? With no apparent effort, they discover ideas for new products, services, and entire businesses. It may look like innovators are born, not made. But according to Jeffrey Dyer, Hal Gregersen, and Clay Christensen anyone can... View Details
Keywords: Competency and Skills; Disruptive Innovation; Competitive Advantage
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Dyer, Jeffrey H., Hal B. Gregersen, and Clayton M. Christensen. The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators. Boston, MA: Harvard Business Press, 2011.
  • October 2, 2019
  • Article

A New Skills Deal for America

By: Gerald Chertavian
Keywords: Education; Personal Development and Career; Society; Government and Politics
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Chertavian, Gerald. "A New Skills Deal for America." RealClearEducation (October 2, 2019).
  • May 2023
  • Course Overview Note

Mastering Consulting and Advisory Skills (MCAS)

By: David G. Fubini and Patrick Sanguineti
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Fubini, David G., and Patrick Sanguineti. "Mastering Consulting and Advisory Skills (MCAS)." Harvard Business School Course Overview Note 423-078, May 2023.
  • 1985
  • Chapter

Mastering Change: The Skills we Need

By: R. M. Kanter
Keywords: Change Management; Competency and Skills
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Kanter, R. M. "Mastering Change: The Skills we Need." In Not as Far as You Think: The Realities of Working Women, edited by L. Moore. Lexington, MA: Lexington Books, 1985.
  • 27 Jun 2018
  • Working Paper Summaries

Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational Investment

Keywords: by Nava Ashraf, Natalie Bau, Corinne Low, and Kathleen McGinn
  • May 2020
  • Article

Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational Investment

By: Nava Ashraf, Natalie Bau, Corinne Low and Kathleen McGinn
Using a randomized control trial, we examine whether offering adolescent girls nonmaterial resources—specifically, negotiation skills—can improve educational outcomes in a low-income country. In so doing, we provide the first evidence on the effects of an intervention... View Details
Keywords: Negotiation; Competency and Skills; Training; Age; Gender; Education; Investment; Outcome or Result; Developing Countries and Economies
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Ashraf, Nava, Natalie Bau, Corinne Low, and Kathleen McGinn. "Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational Investment." Quarterly Journal of Economics 135, no. 2 (May 2020): 1095–1151.
  • July 2020
  • Background Note

Leadership for Change: Seven Enduring Skills for Experienced and Aspiring Change Leaders

By: Rosabeth Moss Kanter
Leaders use seven leadership skills in conceiving and managing change projects, whether innovations in established organizations, culture and process changes, or entrepreneurial ventures for industry or social change. The skills leaders need are different at various... View Details
Keywords: Change Management; Leading Change; Management Skills
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Kanter, Rosabeth Moss. "Leadership for Change: Seven Enduring Skills for Experienced and Aspiring Change Leaders." Harvard Business School Background Note 321-019, July 2020.
  • October 2019 (Revised February 2020)
  • Technical Note

A Framework for Interpersonal Skills Development

By: Sandra J. Sucher
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Sucher, Sandra J. "A Framework for Interpersonal Skills Development." Harvard Business School Technical Note 320-040, October 2019. (Revised February 2020.)
  • 1 Feb 1974
  • Conference Presentation

Women in Organizations: Change Agent Skills

By: R. M. Kanter
Keywords: Gender; Change; Organizations
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Kanter, R. M. "Women in Organizations: Change Agent Skills." Paper presented at the New Technology in Organization Development Conference, New Orleans, February 01, 1974. (Also in Current Issues and Strategies in Organization Development, edited by W.R. Burke. N.Y.: Behavioral Publications, 1976; Portions published as "On Ending Female Tokenism in T-Groups," Social Change, vol. 5 (1975), pp. 1-3. Reprinted in Sensitivity Training and the Laboratory Approach, edited by R.T. Golembiewski and A. Blumberg. Third Edition. Itasca, IL: Peacock, 1977.)
  • summer 1999
  • Article

The Enduring Skills of Change Leaders

By: R. M. Kanter
Keywords: Change; Leadership; Competency and Skills
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Kanter, R. M. "The Enduring Skills of Change Leaders." Leader to Leader 13 (summer 1999). (Reprinted in Ivey Business Journal, May-June 2000, pp. 1-6.)
  • Working Paper

The Returns to Skills During the Pandemic: Experimental Evidence from Uganda

By: Livia Alfonsi, Vittorio Bassi, Imran Rasul and Elena Spadini
The Covid-19 pandemic represents one of the most significant labor market shocks to the world economy in recent times. We present evidence from a field experiment to understand whether and why skilled and unskilled workers were differentially impacted by the shock, in... View Details
Keywords: COVID-19 Pandemic; System Shocks; Labor; Competency and Skills; Development Economics; Uganda
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Alfonsi, Livia, Vittorio Bassi, Imran Rasul, and Elena Spadini. "The Returns to Skills During the Pandemic: Experimental Evidence from Uganda." Harvard Business School Working Paper, No. 25-003, August 2024. (NBER Working Paper Series, No. 32785, August 2024.)
  • 2024
  • White Paper

Modernizing the U.S. Exchange Visitor Skills List

By: William R. Kerr and Michael C. Clemens
Keywords: Immigration; Labor; Competency and Skills
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Kerr, William R., and Michael C. Clemens. "Modernizing the U.S. Exchange Visitor Skills List." Peterson Institute for International Economics Policy Brief, 24-8, Peterson Institute for International Economics, September 2024.
  • Article

When Feeling Skillful Impairs Coordination in a Lottery Selection Task

By: Anna Dorfman, Yoella Bereby-Meyer and Simone Moran
Choosing a major field of study to secure a good job after graduation is a tacit coordination problem that requires considering others' choices. We examine how feeling skillful, either induced (Experiment 1) or measured (Experiment 2), affects coordination in this type... View Details
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Dorfman, Anna, Yoella Bereby-Meyer, and Simone Moran. "When Feeling Skillful Impairs Coordination in a Lottery Selection Task." PLoS ONE 8, no. 6 (June 2013): 1–6.
  • March 18, 2014
  • Article

The Seven Skills You Need to Thrive in the C-Suite

By: Boris Groysberg
What executive skills are most prized by companies today? How has that array of skills changed in the last decade, and how is it likely to change in the next ten years? To find out, I surveyed senior consultants in 2010 at a top-five global executive-search firm.... View Details
Keywords: Executive Ability; Management Skills; Leadership; Competency and Skills
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Groysberg, Boris. "The Seven Skills You Need to Thrive in the C-Suite." Harvard Business Review Digital Articles (March 18, 2014).
  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

of jobs over the past few decades. And while trade deals undoubtedly play a role in the global topography of jobs, today many American jobs may hang in the balance based upon a completely different factor: the availability of skilled... View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • November 2001 (Revised October 2017)
  • Supplement

Store24 (B): Service Quality and Employee Skills

By: Frances X. Frei and Dennis Campbell
Supplements the (A) case. View Details
Keywords: Customer Satisfaction; Employees; Service Delivery; Retail Industry
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Frei, Frances X., and Dennis Campbell. "Store24 (B): Service Quality and Employee Skills." Harvard Business School Supplement 602-097, November 2001. (Revised October 2017.)
  • 2014
  • Report

Bridge the Gap: Rebuilding America's Middle Skills

By: Joseph B. Fuller, Jennifer Burrowes, Manjari Raman, Dan Restuccia and Alexis Young
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college degree—is consistently failing to clear. That failure is inflicting a grievous cost on the competitiveness of American firms... View Details
Keywords: Business or Company Management; Human Capital; Education; Competency and Skills; Macroeconomics; United States
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Fuller, Joseph B., Jennifer Burrowes, Manjari Raman, Dan Restuccia, and Alexis Young. "Bridge the Gap: Rebuilding America's Middle Skills." Report, U.S. Competitiveness Project, Harvard Business School, November 2014. (This report was authored jointly by Accenture, Burning Glass Technologies, and Harvard Business School.)
  • 2016
  • Working Paper

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

By: Mihnea Moldoveanu and Das Narayandas
Executive development programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as “digital disruption” and on the other by a widening gap between the... View Details
Keywords: Information Technology; Executive Education; Disruption; Management Skills
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Moldoveanu, Mihnea, and Das Narayandas. "The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development." Harvard Business School Working Paper, No. 17-019, September 2016.
  • 2024
  • Working Paper

Pitch Perfect: Investing in Transportable Presentation Skills to Support Poly-vocal Personae

By: James Riley and Susan S. Silbey
For organizations requiring independent and creative thinking skills for complex problem-solving, especially within a multi-disciplinary pool of collaborators, conventional socialization practices flattening individuality for the sake of uniformity is not necessarily... View Details
Keywords: Creativity; Identity; Competency and Skills; Groups and Teams
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Riley, James, and Susan S. Silbey. "Pitch Perfect: Investing in Transportable Presentation Skills to Support Poly-vocal Personae." Working Paper, August 2024.
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