Filter Results:
(182)
Show Results For
- All HBS Web
(347)
- News (84)
- Research (182)
- Events (2)
- Multimedia (1)
- Faculty Publications (168)
Show Results For
- All HBS Web
(347)
- News (84)
- Research (182)
- Events (2)
- Multimedia (1)
- Faculty Publications (168)
Sort by
- August 2016 (Revised July 2017)
- Case
Singapore Airlines: Premium Goes Multi-Brand
By: Rohit Deshpande and Dawn H. Lau
Singapore Airlines had long been considered the gold standard for its innovative customer service. However, the company was faced with new sources of competition, from the rapid growth of Southeast Asian low-cost carriers on the one hand, to the expansion of premium... View Details
Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore
Deshpande, Rohit, and Dawn H. Lau. "Singapore Airlines: Premium Goes Multi-Brand." Harvard Business School Case 517-017, August 2016. (Revised July 2017.)
- July 2003 (Revised April 2011)
- Case
Singapore Airlines: Customer Service Innovation
By: Rohit Deshpande and Hal Hogan
The members of Singapore Airlines' (SIA) management committee needs to decide whether to cancel the implementation of the new lie-flat seats in business class after the effects of the global recession on the travel industry in September 2001. SIA was considered the... View Details
Keywords: Customer Focus and Relationships; Economic Slowdown and Stagnation; Management Teams; Brands and Branding; Air Transportation Industry; Travel Industry; Singapore
Deshpande, Rohit, and Hal Hogan. "Singapore Airlines: Customer Service Innovation." Harvard Business School Case 504-025, July 2003. (Revised April 2011.)
- September 1993 (Revised June 1994)
- Supplement
Hewlett-Packard: Singapore (C)
Discusses the printer Hewlett-Packard has developed. View Details
Leonard, Dorothy A. "Hewlett-Packard: Singapore (C)." Harvard Business School Supplement 694-037, September 1993. (Revised June 1994.)
- September 1993 (Revised June 1994)
- Supplement
Hewlett-Packard: Singapore (B)
Discusses the printer Hewlett-Packard has developed. View Details
Keywords: Risk and Uncertainty; Product Development; Research; Marketing; Market Entry and Exit; Computer Industry; Manufacturing Industry; Singapore
Leonard, Dorothy A. "Hewlett-Packard: Singapore (B)." Harvard Business School Supplement 694-036, September 1993. (Revised June 1994.)
- April 2003 (Revised July 2003)
- Teaching Note
Singapore Inc. (TN)
Teaching Note for (9-703-040). View Details
- July 1994 (Revised November 1995)
- Teaching Note
Singapore Series TN
Teaching Note for (9-191-009), (9-193-136), (9-191-025), (9-196-012), and (9-196-105). View Details
- October 1986
- Supplement
Singapore Airlines (B)
Supplement the (A) case. This is a rewritten version of an earlier supplement by D.D. Wyckoff. View Details
Hart, Christopher. "Singapore Airlines (B)." Harvard Business School Supplement 687-023, October 1986.
- July 1990 (Revised September 1995)
- Case
Singapore TradeNet: A Tale of One City
Describes the development of a new information technology-based trade document administration environment for the city-state of Singapore. A considerable effort, involving many governmental and private sector organizations, results in a new set of practices and... View Details
Keywords: Leadership; Information Technology; Emerging Markets; Policy; Public Administration Industry; Singapore
Konsynski, Benn R., and John L. King. "Singapore TradeNet: A Tale of One City." Harvard Business School Case 191-009, July 1990. (Revised September 1995.)
- January 1997
- Case
STOCKO Singapore Pte Ltd.
By: Stefan H. Thomke and Paul Pospisil
Keywords: Singapore
Thomke, Stefan H., and Paul Pospisil. "STOCKO Singapore Pte Ltd." Harvard Business School Case 697-059, January 1997.
- July 1997 (Revised September 2004)
- Case
Depreciation at Delta Air Lines and Singapore Airlines (A)
By: William J. Bruns Jr. and Jeremy Cott
Depreciation policies at Delta Air Lines and Singapore Airlines are compared and contrasted against a summary of operating data from each airline. Questions focus attention on differing depreciation policies. View Details
Bruns, William J., Jr., and Jeremy Cott. "Depreciation at Delta Air Lines and Singapore Airlines (A)." Harvard Business School Case 198-001, July 1997. (Revised September 2004.)
- October 1995
- Case
Singapore TradeNet: Beyond TradeNet to the Intelligent Island
By: Lynda M. Applegate, John L. King and Soon-Siong Neo
Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details
Keywords: Transition; Communication Technology; Governing Rules, Regulations, and Reforms; Policy; Digital Platforms; Information Technology; Technology Adoption; Information Technology Industry; Singapore
Applegate, Lynda M., John L. King, and Soon-Siong Neo. "Singapore TradeNet: Beyond TradeNet to the Intelligent Island." Harvard Business School Case 196-105, October 1995.
- January 2003
- Case
Exchange Rate Policy at the Monetary Authority of Singapore
By: Mihir A. Desai and Mark Veblen
The Monetary Authority of Singapore (MAS) is responsible for the country's monetary policy, and its decisions are intended to support the country's overall strategy for sustainable economic growth with price stability. MAS has been very successful in managing exchange... View Details
Desai, Mihir A., and Mark Veblen. "Exchange Rate Policy at the Monetary Authority of Singapore." Harvard Business School Case 204-037, January 2003.
- July 1990 (Revised October 1995)
- Case
Singapore Leadership: A Tale of One City
Illustrates many of the political and economic challenges that any industrial initiative must overcome. View Details
Konsynski, Benn R., and John L. King. "Singapore Leadership: A Tale of One City." Harvard Business School Case 191-025, July 1990. (Revised October 1995.)
- 28 Nov 2006
- Other Presentation
Singapore Competitiveness: A Nation in Transition
This presentation draws on ideas from Professor Porter's books and articles, in particular, "Building the Microeconomic Foundations of Prosperity," in The Global Competitiveness Report 2006-07(World Economic Forum, 2006); "Clusters and the New Competitive Agenda for... View Details
Porter, Michael E. "Singapore Competitiveness: A Nation in Transition." Institute for Strategy and Competitiveness, Singapore, November 28, 2006.
- February 2014
- Case
GSK Sets the Stage for Sustainability in Singapore
By: Vicki L. Sato, Rich Ballenger, Sen Chai, Ross Leimberg and Mariana Mihalusova
- February 1999
- Teaching Note
Singapore Unlimited: Building the National Information Infrastructure, Teaching Note
Teaching Note for (9-196-012). A rewritten version of an earlier teaching note. View Details
- 28 Nov 2006
- Other Presentation
Value-Based Competition in Health Care: Issues for Singapore
This presentation draws Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006. Earlier publications about health care include the Harvard Business Review... View Details
Keywords: Integration; Competition; Customer Value and Value Chain; Insurance; Health Care and Treatment; Health Industry; Singapore
Porter, Michael E. "Value-Based Competition in Health Care: Issues for Singapore." Lee Kuan Yew School of Public Policy, Singapore, November 28, 2006.
- July 1997 (Revised February 1998)
- Case
Depreciation at Delta Air Lines and Singapore Airlines (B)
By: William J. Bruns Jr. and Jeremy Cott
Supplements the (A) case. View Details
Keywords: Air Transportation Industry
Bruns, William J., Jr., and Jeremy Cott. "Depreciation at Delta Air Lines and Singapore Airlines (B)." Harvard Business School Case 198-002, July 1997. (Revised February 1998.)
- April 2018
- Teaching Note
Growing a Cluster: The Singapore Biomedical Sciences Initiative
By: Michael Porter and Christian Ketels
- April 2018 (Revised September 2019)
- Case
Growing a Cluster: The Singapore Biomedical Sciences Initiative
By: Michael Porter and Christian H.M. Ketels
Porter, Michael, and Christian H.M. Ketels. "Growing a Cluster: The Singapore Biomedical Sciences Initiative." Harvard Business School Case 718-428, April 2018. (Revised September 2019.)