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- All HBS Web (54)
- Faculty Publications (16)
Show Results For
- All HBS Web (54)
- Faculty Publications (16)
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March... View Details
Keywords: Sean Silverthorne
- June 2012 (Revised March 2014)
- Case
Best Buy in Crisis
By: John R. Wells and Galen Danskin
In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details
Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry
Wells, John R., and Galen Danskin. "Best Buy in Crisis ." Harvard Business School Case 713-403, June 2012. (Revised March 2014.)
- 28 Oct 2014
- First Look
First Look: October 28
future business leaders, will respond to these tragedies. Purchase this case: http://hbr.org/product/Responsibilities-to-Socie/an/115012-PDF-ENG Harvard Business School Case 515-019 Showrooming at Best Buy Best Buy is a consumer... View Details
Keywords: Carmen Nobel
- Web
Buy Now, Pay Later &mdash Easy Payments: The Rise of Installment Selling
was Singer Sewing Machines. Singer’s machines were neither the best nor the cheapest products on the market. But the firm’s innovative credit plan, inspired by piano showrooms near company headquarters, tripled sales in just one year. By... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
and its customers. Stories from the trenches Schlesinger recalled accompanying a relative who wanted to buy a car. After a lengthy sharp-elbows negotiation with the salesperson, the hopeful buyers marched out of the showroom when the... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
powerful. Showroom Experience. Creating a showroom environment will likely have a significant role in the strategy of mass retailers and will be critical to the survival of category killers. The success of... View Details
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Science Best Paper Award in Operations Management for "Offline Showrooms in Omnichannel Retail: Demand and Operational Benefits" with David R. Bell and Santiago Gallino. Antonio Moreno : Finalist for the 2021 Manufacturing & Service... View Details
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
and showrooming are not going away. They decided to charge manufacturers for putting those items on the shelf. When a company like Samsung puts TVs on display at Best Buy, Samsung is benefiting whether you buy it from Best Buy or Amazon.... View Details
- 01 Dec 2013
- News
Plugged In
car—which is due in showrooms next month—for the American market. (Though that was nice, too.) The moment also represented a high point in a love affair with cars that began with childhood kart racing and included a few HBS-to-Montreal... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
You want people to touch your product and actually get the brand experience. You could get to a point where stores like Best Buy become just showrooms and fulfillment is done by Amazon because they are much more efficient at it. I could... View Details
- 01 Mar 2006
- News
Fast Lane to Country Lane
Boston-based Internet company in 2001. But she cut her time there short “because we wanted a change of lifestyle and to move to a place where we could raise a family,” says Lackley. She and Mark chose Woodstock where they bought a house, rented space for a workshop and... View Details
- 01 Dec 2014
- News
Taking Tailoring High Tech
2010) created Birchbox, a wildly successful monthly beauty-samples subscription service that has inspired countless in-a-box imitators. Motlagh’s Acustom Apparel showroom in Soho, which opened in 2013, has some things in common with a... View Details
- Profile
Juan Camargo
car—which is due in showrooms next month—for the American market. (Though that was nice, too.) The moment also represented a high point in a love affair with cars that began with childhood kart racing and included a few HBS-to-Montreal... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the... View Details
Keywords: by Michael Blanding
- Web
Caterpillar Tractor Co. - Photography Collections - Historical Collections
States, Central and South America, Europe, the Middle East, Africa, and Asia. Images date from the 1920s to the early 1930s. Other images in the collection illustrate showrooms and the manufacture of Caterpillar machinery in plants in... View Details
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
States (out of 340 Mercedes-Benz dealers) about $300,000 to $400,000 to create new showrooms for the cars. Last year, the company sold about 500 cars worldwide, half of them in the United States. "I do think it's possible to do 300... View Details
- 01 Mar 2003
- News
Books
enters an auto showroom and meets an aggressive salesperson and sees a display of trophies and hints of a special offer. “These objects may trigger vague images of predator and prey, which in turn may prime the innate ‘fight or flight’... View Details
- 01 Mar 2007
- News
Courting the Poor
manner, through virtual showrooms (see photo above) that use computers and sales staff to help customers navigate the store’s inventory and make a purchase. “The company had an amazing influence on customer behavior,” Frei notes. “People... View Details
- 14 Mar 2014
- Blog Post
Looking to the Next Decade of Change: A Recap of the 10th Annual Retail & Luxury Goods Conference
marked by a special roundtable discussion with seasoned entrepreneurs Aslaug Mangusdottir, Co-Founder of Moda Operandi, Mathilde and Bertrand Thomas, Co- Founders of Caudalie, and Steven Alan, Founder and Chief Designer of Steven Alan View Details
Keywords: Consumer Products / Retail