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Publications

Publications

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  • All HBS Web  (1,270)
    • People  (2)
    • News  (274)
    • Research  (803)
    • Events  (3)
  • Faculty Publications  (305)

Show Results For

  • All HBS Web  (1,270)
    • People  (2)
    • News  (274)
    • Research  (803)
    • Events  (3)
  • Faculty Publications  (305)
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  • 01 Jun 2013
  • News

Building a Better Brazil

educational platform. The gift was made through the Lemann Foundation, a nonprofit organization Lemann and his family created in 2002 to enhance the quality of public education in Brazil. "Investing in innovation to promote large-scale... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance; Paper Manufacturing; Manufacturing
  • 07 Apr 2015
  • News

Warrior Spirit

head to this day,” he says. “As an entrepreneur, leadership is the most important quality to have—you need it to attract the right people and get the optimum performance beyond any employee numbers or resources you control. And the case... View Details
Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Jun 2001
  • News

Richard Pechter: Learning New Lessons

The first in a series of occasional articles on HBS graduates who have embarked on second careers. Just a few months removed from Wall Street, where he commanded a workforce of six thousand seasoned financial services pros, Richard S.... View Details
Keywords: Lory Hough; Educational Services; Educational Services
  • 01 Jan 2002
  • News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social skills-not high IQ and high... View Details
  • 01 Jun 2001
  • News

Monsignor Frederick Dolan Finds a New Calling at HBS Club of Montreal

and that quality is what makes Montreal so enjoyable and attractive.” Working closely with Harry J.F. Bloomfield (MBA 1971) and Robert J. Cajolet (6th OPM), Dolan has already set several goals for the club. Plans are in motion for a... View Details
Keywords: Elena N. Berg; Personal Services; Personal Services
  • 24 May 2017
  • News

David G. Bradley, MBA 1977

Counsel while earning a law degree at Georgetown, “so I was comfortable with research.” As he pitched his services to companies in need of legal advice, he refined and expanded his business plan to focus on research in the financial... View Details
Keywords: Susan Young
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

tend to have a really nice quality perception, it also helped improve our overall quality scores. So, it really was the trifecta in terms of overall performance. Morrell: So this pilot process begins in the... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 21 Mar 2019
  • News

Helping Veterans Build Careers

like Watson regularly in the Reserves and has helped the Call of Duty Endowment—the largest private funder of employment for veterans—create a solid path forward for them. “Veterans tend to leave their first jobs after military service... View Details
Keywords: Jill Radsken
  • 01 Sep 2011
  • News

The City Solution

mitigation. And because cities are discovering that the greener they are, the better their quality of life and the greater their competitive advantage, they have by necessity become innovative, reality-based drivers of environmental... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
  • 01 Jun 2010
  • News

Get Well Soon

first-year required Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. “It’s a good TOM case in that it includes hard numbers and rigorous... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 01 Mar 2012
  • News

She’s Got Your Back

from homeowner hell, and at a fair price? “These are not things we embrace,” says Angie Hicks (MBA 2000), cofounder and chief marketing officer of Angie’s List, an online service that collects verified consumer reviews of View Details
Keywords: Julia Hanna; online reviews; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Mar 2005
  • News

Better Care at Lower Cost

As the opening presenter at the two-day conference, sponsored by the HBS Health Industry Alumni Association, Christensen made the case for how disruptive innovation could give consumers access to simpler, less expensive, quality care.... View Details
Keywords: Educational Services; Educational Services; Educational Services
  • 01 Sep 2006
  • News

Faculty Books

effective management of information services activities and highlights the areas of greatest potential application of the technology. Global Marketing Management by John A. Quelch and Christopher A. Bartlett (South-Western Publishing... View Details
Keywords: Educational Services; Educational Services
  • 01 Sep 2005
  • News

WATER Ltd.

in “water-stressed” countries, where either the quantity or the quality of water supplies will have sunk to levels ranging from inadequate to economically crippling. At the same time, another valuable water-infrastructure system, the... View Details
Keywords: Garry Emmons; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services
  • 06 Dec 2012
  • News

New Thinking on Healthcare Reform

of minicomputers created more of a midpoint (clinics) before desktop PCs became prevalent (home healthcare and services such as MinuteClinic). "We need to bring technology to outpatient clinics and patients' homes so they can provide more... View Details
Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services
  • 24 Apr 2014
  • News

Delivering HBS-style training for teachers

Inspired by an HBS lecturer who asked why there wasn’t a service academy for teachers, Tony Klemmer (MBA 1983) founded the National Academy of Advanced Teacher Education (NAATE) in Newport, Rhode Island, in 2010. The academy’s mission is... View Details
  • 01 Jun 2013
  • News

Revitalizing America

Faculty Opinion Illustration by Corbis/Image Zoo/Cargo Whatever the question—disaster relief, education, health care, foreign policy—national and community service is an answer. Organizing a full-time civilian View Details
Keywords: Health, Social Assistance
  • 01 Jun 2003
  • News

Student Conferences, at a Glance

Fitzhugh Conference Redefining Wealth: Claim It, Grow It, Sustain It January 31–February 2, 2003 Sponsor: HBS African-American Student Union Keynote speaker: Benaree Pratt Wiley (MBA 1972), president & CEO, The Partnership, Inc. Bert King Award for View Details
Keywords: Educational Services; Educational Services
  • 01 Jun 2005
  • News

Transforming the IRS

Rossotti Courtesy HBS Press When Charles O. Rossotti (MBA ’64) was appointed commissioner of the Internal Revenue Service in 1997, it was the most feared and loathed of all federal government agencies. People told him that he was taking... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 26 Jan 2017
  • News

Turning Millennials into Leaders

create an NGO for kids around the world with HIV and AIDS [to improve] their quality of life, which led me to teaching back in Africa with students focusing on service and leadership. “I said, ‘I’ve been... View Details
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