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  • All HBS Web  (6,513)
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    • News  (1,510)
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  • All HBS Web  (6,513)
    • People  (30)
    • News  (1,510)
    • Research  (3,701)
    • Events  (7)
    • Multimedia  (9)
  • Faculty Publications  (2,562)
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  • 06 Apr 2021
  • News

Disrupting the Waste Management Industry with Technology

  • 06 Apr 2010
  • News

Harvard Business School Career & Professional Development Receives IBM Excellence In Career Services Award

  • 15 Feb 2018
  • News

Black Business Leaders Series: John Rogers and the Importance of Hiring Minority-Owned Services Firms

  • 18 May 2023
  • News

India's New Money Managers

into another obstacle: As Gupta began her career successfully setting up the trading desk for her company Navratan Capital, she found that investors would only speak with her male colleagues. Gupta persevered, founding Anand Rathi in 1994, which grew to be one of... View Details
Keywords: Maureen Harmon
  • 31 Aug 2016
  • News

Managing McDonald’s Makeover

(McDonald's) (McDonald's) McDonald’s has a new head of US operations: Chris Kempczinski (MBA 1997). The former Kraft executive takes over effective January 1, and comes, according to the Associated Press, a year after new McDonald’s CEO Steve Easterbrook took over and... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 24 Mar 2011
  • News

Managing in Asia

Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 16 Dec 2014
  • News

Why Top-Down Management Doesn’t Work in the Fight Against Ebola

Keywords: management; ebola; government; leadership; teaming; collaboration; crises; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

"institutions have to fully understand and be able to implement superior customer service. "Each service interaction forms the basis of a consumer's perceptions of the overall quality of an organization," the authors continue. "How well a... View Details
  • 01 Mar 2023
  • News

The Exchange: Micro Management

on soft information could transform how we think about which entrepreneurs to target with larger or more flexible loans. Are these findings making their way into practice? Roth: Not very quickly, so we are working with a microfinance institution in India called... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 24 Nov 2009
  • News

Management and Medical Care

Keywords: Professor Richard M.J. Bohmer; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 11 May 2022
  • News

Are You Tracking the Customer Service Metrics That Really Count?

  • 05 Sep 2018
  • News

Asia's waste management failures reach crisis levels

  • 01 Dec 2004
  • News

Clubs Offer Popular Management Programs

For thirteen weeks last year, Kelli Socarras got a taste of life as an HBS student. She read two case studies each week, debated management solutions in class, and learned from top executives in a wide range of industries. She... View Details
Keywords: Margie Kelley; Educational Services; Educational Services
  • 20 Feb 2014
  • News

Managing the World’s Trouble Spots

and philanthropy and executive director of the Mattel Children's Foundation, based in El Segundo, California.) “Business can be the greatest force for good on this planet.” At ExecWB, Goodwin and his team recruit for-profit partners to reach into developing countries... View Details
Keywords: Jill Radsken
  • 11 Oct 2011
  • News

Management Consultant to Minority Businesses

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Dec 1998
  • News

Managing the Business of Life

interview, we catch up with the group for another update. Not surprisingly, much has changed over the past decade in their households and in their careers. In the profiles that follow, our protagonists once again candidly discuss how they are View Details
  • 19 Aug 2010
  • News

Marketing Analysis Tools for Managers

Keywords: Educational Services; Educational Services
  • 14 Nov 2021
  • News

Vikram Gandhi—HBS Professor and Managing Partner at Asha Impact Fund

  • 25 Jun 2024
  • News

On the Move: Alexis DePree (MBA 2007)

When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment. DePree joined Nordstrom in... View Details
Keywords: retail; customer service; supply chain management; career experience; Retail Trade
  • 08 Apr 2011
  • News

Management Matters In Health Care, Too

MBA students alike, the implications of that view are huge. For policymakers, the message is that cost cutting alone does nothing to improve the quality of care and probably will reduce it. Is anyone in Washington listening? For MBA students, the message is that... View Details
Keywords: Roger Thompson; Ambulatory Health Care Services; Ambulatory Health Care Services
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