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  • Article

Network Effects Aren't Enough

By: Andrei Hagiu and Simon Rothman
In many ways, online marketplaces are the perfect business model. Since they facilitate transactions between independent suppliers and customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost... View Details
Keywords: Digital Platforms; Competition; Internet and the Web; Network Effects; Market Participation
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  • Summer 2023
  • Article

(Un)principled Agents: Monitoring Loyalty after the End of the Royal African Company Monopoly

By: Anne Ruderman and Marlous van Waijenburg
The revocation of the Royal African Company's monopoly in 1698 inaugurated a transformation of the transatlantic slave trade. While the RAC’s exit from the slave trade has received scholarly attention, little is known about the company’s response to the loss of its... View Details
Keywords: Slavery; Organizational Change and Adaptation; Business History; Monopoly; History; Business and Government Relations
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  • July 2000 (Revised June 2002)
  • Case

Dawn Riley at America True (A)

By: Linda A. Hill and Kristin Doughty
Dawn Riley is the CEO/Captain of America True, the first coed syndicate to race for the America's Cup. Over three years, based on her vision for America True, she built the syndicate from scratch, bringing on investors and sponsors, designing and building a boat, and... View Details
Keywords: Management Style; Leadership; Problems and Challenges; Sports; Gender; Business Startups; North and Central America; New Zealand; San Francisco
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    (Un)principled Agents: Monitoring Loyalty after the End of the Royal African Company Monopoly

    The revocation of the Royal African Company's monopoly in 1698 inaugurated a  transformation of the transatlantic slave trade. While the RAC’s exit from the slave trade has received scholarly attention, little is known about the company’s response to the loss of its... View Details
    • 10 May 2020
    • News

    The Brilliant Success of Shackleton’s Failure

    • February 2016 (Revised March 2016)
    • Case

    America's Cup in 2013: Oracle Team USA vs. Emirates Team New Zealand (A)

    By: Rory McDonald, Alan MacCormack and Vanessa Ampelas
    Four teams across the world are furiously designing, building, testing, and learning to sail a boat that would be one-of-a-kind in order to win the 2013 America's Cup. Choosing the best development path was a challenge as the teams had less than three years to prepare,... View Details
    Keywords: Risk Management; Competition; Innovation and Management; Sports; Sports Industry; New Zealand; United States
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      Network Effects Aren’t Enough

      In many ways, online marketplaces are the perfect business model. Since they facilitate transactions between independent suppliers and customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost... View Details

      • 15 Apr 2024
      • Book

      Struggling With a Big Management Decision? Start by Asking What Really Matters

      wisdom. This is our true moral compass. Early in this project, I interviewed two former CEOs, and both turned out to be avid sailors. For them, a compass was a sophisticated, computerized instrument that was critical when they sailed... View Details
      Keywords: by Dina Gerdeman
      • 27 Jul 2021
      • Op-Ed

      What Pirates Can Teach Us About Leadership

      In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant ship with a cascade of musket balls and... View Details
      Keywords: by Francesca Gino
      • 16 Jun 2021
      • HBS Case

      Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

      year—and it’s still unclear when many ships will set sail again. "There was a lot at stake, with $20 billion in annual revenues and hundreds of thousands of passengers transported every year." Compounding the challenge of losing customers... View Details
      Keywords: by Michael Blanding; Travel
      • Web

      Speeding Up the Trade: Clippers and Steamships - A Chronicle of the China Trade

      of the American clipper ships (the word “clipper” signified speed) with their narrow hulls and large sails enabled sea travel at speeds of up to 30 kilometers an hour, far faster than the average merchant ships. Now Western traders could... View Details
      • Web

      Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

      States made its foray into the China trade after independence from Great Britain and the signing of the Treaty of Paris in 1783. The following year the first American ship, Empress of China , arrived in China carrying silver and 30 tons of ginseng and View Details
      • 04 Aug 2003
      • Research & Ideas

      Shackleton: An Entrepreneur of Survival

      Leading Business, one of our executive education programs. Both groups pointed to the fact that there was a huge amount of Shackleton's ego that he found very hard to divest until the ship ran into trouble. He insisted on sailing out of... View Details
      Keywords: by Martha Lagace
      • 25 Aug 2014
      • HBS Case

      Starbucks Reinvented

      sales rose only 5 percent, the smallest increase in five years. In January 2008, Schultz returned as Starbucks CEO, replacing Jim Donald, the man he and other senior colleagues had chosen to lead the company. Starbucks Sails Again The... View Details
      Keywords: by Julia Hanna; Food & Beverage
      • 17 Sep 2012
      • Research & Ideas

      Blue Skies, Distractions Arise: How Weather Affects Productivity

      sunny days. Furthermore, on both rainy and sunny days, some participants were deliberately reminded of the outdoors. The researchers asked these participants to look at photographs of activities that they could do outside, such as sailing... View Details
      Keywords: by Carmen Nobel
      • 01 Mar 2005
      • News

      Turkish Delight

      moving from career to career isn’t the easiest path to follow, but that isn’t much of a deterrent if you’ve sailed solo around Cape Horn and across 40,000 miles of open ocean. (The Revenge, a 34-foot sailboat, is currently in the... View Details
      Keywords: Julia Hanna; Executive, Legislative, and Other General Government Support; Government
      • 20 Dec 2010
      • Research & Ideas

      Panama Canal: Troubled History, Astounding Turnaround

      ship sailed through the canal in 1914, ten years and $326 million later—a considerable increase over the $144 million originally planned. In fact, the canal would not be fully open to commercial traffic for another six years. Landslides... View Details
      Keywords: by Sarah Jane Gilbert; Transportation
      • 28 Nov 2005
      • Research & Ideas

      Unilever: Transformation and Tradition

      that their options for radical change appeared highly constrained. During the years of Cole and Tempel, the key to improving performance was believed to lie in diversification. The Unilever "fleet" sailed in a variety of... View Details
      Keywords: by Geoffrey Jones; Consumer Products
      • 01 Mar 2003
      • News

      Dick Franyo: From Banker to Barkeeper

      was leveled and in its place rose what his wife, Susan, refers to as the couple’s “dream bar.” “Susan and I traveled from the Caribbean to New England, taking detailed pictures of the interiors of bars frequented by sailing people,” he... View Details
      Keywords: Deborah Blagg; Food Services and Drinking Places; Hospitality
      • 22 Feb 2021
      • Book

      Reaching Today's Omnichannel Customer Takes a New Sales Strategy

      segments and relevant metrics and incentives. Additionally, when market lifecycles are shorter, you must reconstruct sales models more often, and this must be done while the ship is under full sail in an ocean where you don't control the... View Details
      Keywords: by Kristen Senz