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  • All HBS Web  (219)
    • News  (29)
    • Research  (130)
  • Faculty Publications  (75)

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  • All HBS Web  (219)
    • News  (29)
    • Research  (130)
  • Faculty Publications  (75)
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  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

magazine’s pages. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53458 November–December 2017 Harvard Business Review The IT Transformation Health Care Needs By: Sahni, Nikhil R., Robert S.... View Details
Keywords: Carmen Nobel
  • September–October 1996
  • Article

Strategic Learning and the Balanced Scorecard

By: Robert S. Kaplan and David Norton
Keywords: Strategy; Learning; Balanced Scorecard
Citation
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Kaplan, Robert S., and David Norton. "Strategic Learning and the Balanced Scorecard." Strategy & Leadership (September–October 1996): 18–24.
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. View Details
Keywords: by Staff
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

January 2017 Review of Financial Studies Being Surprised by the Unsurprising: Earnings Seasonality and Stock Returns By: Chang, Tom Y., Samuel M. Hartzmark, David H. Solomon, View Details
Keywords: Sean Silverthorne
  • June 1993 (Revised March 1997)
  • Teaching Note

Peoria Engine Plant (A) and (B) TN

By: Robert S. Kaplan and Amy P. Hutton
Teaching Note for (9-193-082) and (9-193-083). View Details
Keywords: Auto Industry
Citation
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Kaplan, Robert S., and Amy P. Hutton. "Peoria Engine Plant (A) and (B) TN." Harvard Business School Teaching Note 193-186, June 1993. (Revised March 1997.)
  • 09 Jan 2007
  • First Look

First Look: January 9, 2007

crisis), they are relieved to find their superiors more tolerant of their questions and mistakes than they had expected. Purchase this article: http://www.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=R0701D What to Ask the Person... View Details
Keywords: Martha Lagace
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

Balanced Scorecard, HBS professor Robert S. Kaplan and David P. Norton, there is... View Details
Keywords: by Martha Lagace
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55632 forthcoming Organizational Behavior and Human Decision Processes Active Choice, Implicit Defaults, and the Incentive to Choose By: Beshears, John, James... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

professor Robert S. Kaplan and Acorn Systems founder and chairman Steven R. Anderson (HBS MBA '95) introduce a... View Details
Keywords: by Sarah Jane Gilbert
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1638429 Accounting Scholarship That Advances Professional Knowledge and Practice Author:Robert S. Kaplan Abstract... View Details
Keywords: Sean Silverthorne
  • October 2009
  • Article

Managing Risk in the New World

By: Robert S. Kaplan, Anette Mikes, Robert Simons, Peter Tufano and Michael Hofmann Jr.
Five experts gathered recently to discuss the future of enterprise risk management: Kaplan, the Baker Foundation Professor at Harvard Business School, who with his colleague David Norton developed the balanced scorecard; Mikes, an assistant professor at HBS who studies... View Details
Keywords: Forecasting and Prediction; Financial Crisis; Capital Structure; Job Cuts and Outsourcing; Risk Management
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Kaplan, Robert S., Anette Mikes, Robert Simons, Peter Tufano, and Michael Hofmann Jr. "Managing Risk in the New World." Harvard Business Review 87, no. 10 (October 2009): 68–75.
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Tarantino, 353-365. John Wiley & Sons, Inc., 2008 Abstract Abstract not available Reaching Your Potential Authors: Robert Steven Kaplan Publication: HBS Centennial Issue. Harvard Business Review 86, nos.... View Details
Keywords: Sean Silverthorne
  • 2004
  • Book

Operations, Strategy, and Technology: Pursuing the Competitive Edge

By: Robert H. Hayes, Gary P. Pisano, David M. Upton and S. C. Wheelwright
Keywords: Operations; Strategy; Competitive Advantage
Citation
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Hayes, Robert H., Gary P. Pisano, David M. Upton, and S. C. Wheelwright. Operations, Strategy, and Technology: Pursuing the Competitive Edge. Indianapolis, IN: John Wiley & Sons, 2004.
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

entrepreneurs and business experts can predict their subsequent commercialization. How Should We Pay for Health Care? (536) Michael E. Porter and Robert View Details
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

Implications for Non-communicable Disease Control Strategies By: Balsari, S., P. Vemulapalli, M. Gofine, K. Oswal, R. Merchant, S. Saunik, G. Greenough, and T. Khanna... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=52341 February 20, 2018 JAMA, the Journal of the American Medical Association Administrative Costs Associated with Physician Billing and Insurance-Related Activities at an Academic Health... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=606099   PublicationsThe Derivatives Sourcebook: Foundations and Trends in Finance Author:Terence Lim, Andrew W. Lo, View Details
Keywords: Sean Silverthorne
  • 2002
  • Chapter

Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities

By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Employee Relationship Management; Customer Relationship Management; Business and Community Relations; Business and Stakeholder Relations
Citation
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Kaplan, Robert S., and David P. Norton. "Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities." Chap. 2 in Partnering: The New Face of Leadership, edited by Larraine Segil, Marshall Goldsmith, and James Belasco, 9–33. New York: AMACOM, 2002.
  • 2008
  • Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy
Citation
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Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Chap. 1.03 in Handbook of Management Accounting Research. Vol. 3, edited by Christopher Chapman, Anthony Hopwood, and Michael Shields. Elsevier, 2008.
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

Management (June 2010) An abstract is unavailable at this time.   Working PapersProsocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal Authors:Lara B. Aknin, Christopher P.... View Details
Keywords: Sean Silverthorne
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