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  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David View Details
Keywords: by Martha Lagace
  • 23 Jul 2008
  • Sharpening Your Skills

Sharpening Your Skills: Balanced Scorecard in Action

professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Key... View Details
  • 01 Jul 2011
  • News

Corporates need to hard sell strategy to their people

  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

Proceedings: Innovations, Quality & Outcomes A Time-Driven Activity-Based Costing Analysis of Emergency Department Scribes By: Kaplan, Robert S., Heather A. Heaton, David M. Nestler, William J. Barry,... View Details
Keywords: Dina Gerdeman
  • 2008
  • Book

Execution Premium: Linking Strategy to Operations for Competitive Advantage

By: Robert S. Kaplan and David P. Norton
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details
Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy
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  • 01 Sep 2012
  • News

An Intellectual Capital: Some Influential HBS Ideas, at a Glance

Initiative to apply innovative business practices to drive high-impact social change. 1994 Building on his earlier work, Michael Jensen advances “agency theory,” the underpinning for compensating executives with stock and stock options.... View Details
Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • Web

Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

Scholes. "The Pricing of Options and Corporate Liabilities." Journal of Political Economy 81 (May/June 1973): 637-654. Black, Fischer, and Myron S. Scholes. "The Valuation of... View Details
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such... View Details
Keywords: Re: Multiple Faculty
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

endowments, mergers, and limited liability. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55499 January 2019 Health Affairs Decreases In Readmissions Credited to Medicare's Program to Reduce Hospital Readmissions Have... View Details
Keywords: Dina Gerdeman
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced... View Details
Keywords: by Martha Lagace
  • 2010
  • Working Paper

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
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    The Execution Premium: Linking Strategy to Operations for Competitive Advantage

    From HBSP: " In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their... View Details

      Richard L. Nolan

      Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

      Keywords: aerospace; information technology industry; internet
      • Web

      Publications - Institute For Strategy And Competitiveness

      sequence of activities required to deliver high-value care. June 2021 Article The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi View Details
      • 14 Nov 2017
      • First Look

      New Research and Ideas: November 14, 2017

      magazine’s pages. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53458 November–December 2017 Harvard Business Review The IT Transformation Health Care Needs By: Sahni, Nikhil R., Robert S.... View Details
      Keywords: Carmen Nobel
      • Web

      Publications - Institute For Strategy And Competitiveness

      care for specific events.... June 2021 The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi and Robert S. View Details
      • Web

      Video - Institute For Strategy And Competitiveness

      HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Video Video Jan 2019 Presentation How to Measure Costs in Health Care How to Measure Costs in Health Care by Professor Robert View Details
      • 24 Jan 2017
      • First Look

      First Look at New Research: January 24, 2017

      January 2017 Review of Financial Studies Being Surprised by the Unsurprising: Earnings Seasonality and Stock Returns By: Chang, Tom Y., Samuel M. Hartzmark, David H. Solomon, View Details
      Keywords: Sean Silverthorne
      • September–October 1996
      • Article

      Strategic Learning and the Balanced Scorecard

      By: Robert S. Kaplan and David Norton
      Keywords: Strategy; Learning; Balanced Scorecard
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      • 05 Jan 2009
      • Research & Ideas

      Most Popular Articles and Working Papers 2008

      Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. View Details
      Keywords: by Staff