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Partners - Case Method Project

of 65 Natalie Johnson Khan Lab School Mountain View, CA CA 33 of 65 Doug Jones Cambridge School San Diego, CA Subjects: US History CA 34 of 65 Beth Karzes John Muir Charter School Sacramento, CA CA 35 of 65 Robert Kelly Minarets High... View Details

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Social Enterprise - Faculty & Research

leadership of James Austin on the importance of collaborative relationships to the success of nonprofits and Allen Grossman and V. Kasturi “Kash” Rangan on new directions in nonprofit strategy , we adopted a problem-focused approach... View Details

January 2016
Case

SAP SE: Autism at Work

By: Gary P. Pisano and Robert D. Austin

This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective of making 1% of its workforce people with autism by 2020. SAP's rationale for the program is based on the belief... View Details

Keywords: Software; Human Resource Management; Diversity Management; Germany; Selection and Staffing; Innovation and Management; Applications and Software; Recruitment; Diversity; Information Technology Industry; Germany

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Teacher Profiles - Case Method Project

AP Government and Politics, AP U.S. History ID Chad Bloxham Meridian High School Boise, ID Subjects: American Government, Idaho History MA Tom Bodo Springfield Honors Academy Springfield, MA MA Robert Boerjes City on a Hill Charter School... View Details

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Events - Business History

Origins of the Hilton Hotel Chain" Megan Elias (Boston University), 3:30 pm - 5:00 pm Apr 9 09 Apr 2025 Virtual Seminar Gareth Austin (University of Cambridge), "Determinants of African Business Performance in Colonial and Post-Colonial... View Details

September 2016
Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin

This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details

Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry

March 2000 (Revised November 2000)
Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan

Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details

Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry

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Partners & Fellows | Social Enterprise | Harvard Business School

Fellow Jane Silfen, Trust for Governors Island, Horace W. Goldsmith Foundation/Richard L. Menschel Leadership Fellow Robert Silverman, Oxfam America, Richard Lumpkin Dean's Discretionary Leadership Fellow Dileepan Siva, Endeavor Global,... View Details

April 2005 (Revised July 2009)
Case

IBM's Decade of Transformation: Turnaround to Growth

By: Lynda M. Applegate, Robert D. Austin and Elizabeth Collins

Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and to its remarkable turnaround during Gerstner's reign as CEO. A rewritten version of an earlier case. View Details

Keywords: History; Organizational Change and Adaptation; Leading Change; Transformation; Growth and Development Strategy