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Publications
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- Faculty Publications (29)
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- January 2003 (Revised August 2005)
- Case
CareGroup
By: F. Warren McFarlan and Robert D. Austin
Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they... View Details
- 2002
- Book
Corporate Information Strategy and Management: The Challenge of Doing Business in a Network Economy
By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
- 2002
- Casebook
Creating Business Advantage in the Information Age
By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
- 2002
- Manual
Instructor's Manual to accompany Creating Business Advantage in the Information Age
By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
- March 2000 (Revised November 2000)
- Case
IBM Corporation Turnaround
By: Robert D. Austin and Richard L. Nolan
Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
- 1998
- Working Paper
Manage ERP Initiatives as New Ventures, Not IT Projects
By: Robert D. Austin and Richard L. Nolan
- October 1998 (Revised June 2001)
- Teaching Note
Cisco Systems, Inc.: Implementing ERP TN
By: Richard L. Nolan, Robert D. Austin and Mark J. Cotteleer
Teaching Note for (9-699-022). View Details
- July 1997 (Revised June 2001)
- Case
H.E. Butt Grocery Company: A Leader in ECR Implementation (B) (Abridged)
By: Robert D. Austin and F. Warren McFarlan
H.E. Butt Grocery Co. led the grocery industry in adopting many innovations, including category management, electronic data interchange, and continuous replenishment. They have also moved aggressively and profitably into newer applications such as Scanner-based payment... View Details
Keywords: Information Management; Independent Innovation and Invention; Innovation and Invention; Business Organization; Risk and Uncertainty; Science-Based Business; Cross-Cultural and Cross-Border Issues; Management Analysis, Tools, and Techniques; Risk Management; Electronics Industry; Computer Industry
- Research Summary
Impact of Technology on Industry Structure and Competitive Strategy
Stephen Bradley’s research has focused for several years on the impact of technology on industry structure and competitive strategy. In particular he has been studying the convergence of information technology and telecommunications and how this convergence is... View Details