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- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
unposted openings, discussing salaries, and how getting recognition for accomplishments can lead to promotions and pay increases. The book’s case studies and expert contributions provide many examples and recommendations to manage stress... View Details
- 01 Oct 2002
- News
Class Notes Extra
central belief is that humanity is meant to live in unity and harmony. As a leader of his local Spiritual Assembly, he conducts interfaith and intercultural (especially with Chinese) discussion groups and has continued to promote social... View Details
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
million in revenue in 2013, up from $58 million in 2012. And it touts a Net Promoter Score—a customer-satisfaction indicator—in the low 80s, saying it is "significantly higher than Apple and Amazon, and nearly 50 points higher than phone... View Details
Keywords: ecommerce; Kathy Korman Frey; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
- 01 Mar 2016
- News
Case Study: Paper Chase
operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and... View Details
- 01 Feb 1999
- News
Fred Lazarus: Art Work at the Office
Lazarus puts it, that have characterized his career. He enrolled at HBS directly out of Claremont McKenna College in Claremont, California, with plans of going into retailing. "Business school convinced me that retailing was not what I... View Details
Keywords: Jeffrey Lazar
- 01 Oct 1998
- News
Beyond the Numbers
Robinson in 1986 as assistant controller for their international consumer businesses, including bank cards and retail banking. His first task, he recalls, was to "take a look around and advise my boss what his group should be doing... View Details
Keywords: Eileen K. McCluskey
- 06 Jul 2015
- News
Lights! Camera... Market!
our marketing program was very much in line with what we do in product development.” The plan, then, became to look at how Terra could best support the making of the film, without interfering with the creative content in any way, while still getting a message to... View Details
- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
Selena Cuffe On a trip to South Africa in 2005, Selena Cuffe (MBA 2003) happened across an advertisement promoting the first Soweto Wine Festival. Cuffe, the director of an exchange-student nonprofit, didn't know a lot about wine. Yet the... View Details
- 01 Sep 2011
- News
Extraordinary People
believer in America’s entrepreneurial spirit.” — Deborah Blagg Hüsnü Özyeğin, MBA 1969 Founder and Chairman, FiBA Group At his Istanbul home. With his wife, Aysen, outside their home. Visiting a village where he has promoted education and... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
business by focusing on the small- and mid-sized market across all industries. The question is how to get there. Slang.ai is currently serving clients in three verticals (restaurants and hospitality, ecommerce, and brick-and-mortar retail... View Details
- 01 Jan 2009
- News
Jorge Paulo Lemann, A.B. 1961; Carlos A. Sicupira, OPM 9, 1984; Marcel H. Telles, OPM 10, 1985
was a senior partner for more than 25 years before selling the firm to Credit Suisse First Boston in 1998. At Garantia and later at GP Investimentos, Lemann invested in management talent and diverse acquisitions, including a retail chain,... View Details
- 01 Dec 2001
- News
Steven Rogers
William Sahlman, one of Rogers' mentors, has written a case about the purchase.) In 1991, they purchased a second lampshade company and then, two years later, a retail store. "I found I liked doing the deals more than running the... View Details
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
- 01 Jun 2013
- News
Brick by Brick
Jørgen Knudstorp, just 35 years old when Kjeld promoted him from director of strategic development to CEO in 2004. Knudstorp's slow-it-down approach of managing cash carefully, focusing on core products, and reducing product complexity... View Details
- 01 Sep 2012
- News
On a Sound Track
about the glamour for a minute—the celebrity sports endorsements, team sponsorships, promotions featuring models and freestyle rappers. Is branding your top priority? Building brand is fundamental to what we do. We play at this very... View Details
- 01 Sep 2010
- News
Fair Trade
status-symbol luxuries, like expensive watches or designer jeans. Why do consumers pay so much for products whose ingredients are well known to represent only a small proportion of the retail price? Beauty is certainly, as one recent... View Details
- 23 Oct 2019
- News
A Bid for the Future
When Stephen Moret (MBA 2001) first read of Amazon’s search for a second headquarters in the Wall Street Journal, he was certain the newspaper had made a typo. The online retailer couldn’t be talking about creating 50,000 jobs. Moret’s... View Details
- 15 Oct 2019
- News
Understanding Challenges Across the Supply Chain
Miguel (MBA 1997) and Mariana Cal. Molino Cañuelas is a vertically integrated food business where management encourages innovation and growth. As the company continues to expand, the case explores whether it should follow the same strategy internationally or develop... View Details
- 01 Sep 2010
- News
Five Honored for Missions Accomplished
dinner conversations centered on how to run a store, promote a designer, and expand a brand. After business school and a stint at Macy’s, Traub joined Bloomingdale’s in 1950, became president in 1969, and served as chairman and CEO from... View Details
- 29 Apr 2021
- News
Equal Partner
Aditya articulated her concerns about the state of entrepreneurship and investing and the role she might be able to play remedying that from inside a VC firm, her mentor interjected: “Why not take your own path?” Aditya had long been committed to View Details