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Publications

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  • All HBS Web  (656)
    • News  (96)
    • Research  (457)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (262)

Show Results For

  • All HBS Web  (656)
    • News  (96)
    • Research  (457)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (262)
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  • 01 Jun 2023
  • News

Pet Project

Finally, failure rates for new consumer packaged goods that target retail distribution are very high. New brands can often get some traction in independent retail outlets, but to win big, they must then... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2018
  • News

Every Trick in the Book

beloved,” she says. But beloved didn’t pay the bills, and by 2015, after decades of pressure from big chains and the internet, the small, independent store was on the verge of closing. That’s when Brody, a New Yorker who spends her... View Details
Keywords: April White
  • 01 Jun 2022
  • News

A Sustainable Solution for Fashion

Ferdinand Stockmann (MBA 2021) and James Theuerkauf (MBA 2021) Photo courtesy Syrup Tech Fashion is one of the most polluting industries in the world, says James Theuerkauf (MBA 2021), who worked in McKinsey’s retail sector before... View Details
Keywords: April White
  • 07 Apr 2015
  • News

Warrior Spirit

the training grounds for the Evolve Fight Team, an elite group of nearly three dozen professional fighters. (Alongside ONE FC and Evolve, other ventures include Evolve University, the largest online site for training in martial arts, as well as Evolve Fight Gear, an... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

donut chain wars, details near-death takeover moments, and expounds on why a donut and a cup of coffee represent much more than a simple morning pick-me-up. READ MORE Hanna: Your book opens by setting the scene almost like an HBS case.... View Details
Keywords: brands; leadership; management; strategy; operations; career; Retail Trade; Retail Trade
  • 01 Feb 2002
  • News

It's academic. (Not!)

been a great friend. It makes me feel so good to know that my advisor is interested in my career and my well-being." Raman and Ton have been studying retail operation, focusing on an operational execution issue - namely, misplaced... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2008
  • News

Toy Story

In 2005, a year after the venerable toy retailer FAO Schwartz emerged from bankruptcy, Ed Schmults (MBA ’89) became its CEO. “The company was relying on its glorious past but was without a clear brand direction,” Schmults explained to the... View Details
Keywords: toys; Retail Trade
  • 01 Jun 1998
  • News

New Releases

retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not... View Details
  • 01 Sep 2018
  • News

Ask the Expert: Delivering the Goods

to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t alone in the search for last-mile... View Details
Keywords: Jen McFarland Flint
  • 01 Dec 2022
  • News

3-Minute Briefing: Yla Eason (MBA 1977)

in June, when retailers had made their purchasing decisions in February. Sales is often about education. I asked chain retailers where they were selling dark pantyhose and... View Details
Keywords: Julia Hanna; entrepreneurship; diversity; leadership; Miscellaneous Manufacturing; Manufacturing
  • 01 Jun 2017
  • News

Streamlining the Supermarket

order-fulfillment process at Amazon, which acquired the company for $775 million in 2012. Aguerrevere, who had founded a small-format grocery store chain in his native Venezuela, discussed the talk with Max Pedró (MBA 2002), his close... View Details
Keywords: Francis Storrs
  • 30 Jul 2019
  • News

Turning Around Tesco

The British-based grocery chain Tesco—the third-largest retailer in the world—recently marked its 100th anniversary with a record-setting, 30-hour dance relay in Wembley Stadium. There were other reasons to... View Details
Keywords: Tesco; Retail Trade; Retail Trade
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I... View Details
Keywords: April White
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Retail Trade; Retail Trade
  • 01 Oct 2002
  • News

Jeremiah P. Murphy, Jr.

Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the store was struggling to compete in the... View Details
  • 01 Jun 2016
  • News

Case Study: On the Table

(PMD 58, 1989) Gaia Design should use an already established logistics company such as UPS, FedEx, or DHL. Although the e-commerce infrastructure as a whole is not good in Mexico, these organizations are large enough to drive world-class supply View Details
  • 25 Feb 2020
  • News

Beyond the Plastisphere

works in developing countries to prevent ocean-bound plastic from entering the water in the first place and channels it into recycled products. OceanCycle builds and certifies supply chains for recycled ocean-bound plastic, partnering... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • 01 Sep 2004
  • News

Bill Dunaway (MBA 1964)

A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation... View Details
Keywords: Julia Hanna; Retail Trade; Retail Trade
  • 24 Apr 2014
  • News

Bringing a global perspective to corporate Australia

Peter Bohn (MBA 1998), managing director of the retail chain Diva in Eastern Europe, talks about the advantages of having a global business perspective. (Published April 2014) View Details
  • 01 Jun 2011
  • News

Walking the TalkTalk

challenges.” She embraced a formidable task in 2010 when, with years of experience at supermarket chains Sainsbury’s and Tesco but none in telecom, she became CEO of TalkTalk, which supplies telephone and broadband services to more than 4... View Details
Keywords: Retail Trade; Retail Trade; Retail Trade; Retail Trade
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