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Publications

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    • News  (87)
    • Research  (276)
  • Faculty Publications  (111)

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  • All HBS Web  (499)
    • People  (1)
    • News  (87)
    • Research  (276)
  • Faculty Publications  (111)
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  • 01 Feb 2002
  • News

It's academic. (Not!)

Wasserman. "They have a lot of senior people at the top and very few junior people below them. Several other industries that started out that way - such as investment banking and consulting - have evolved into big, pyramid-shaped... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 1998
  • News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

An innovative thinker who created BayBanks, one of the most successful retail banking franchises in the United States, William M. Crozier, Jr. (MBA '63) has a lot to say about the evolution of banking. As... View Details
Keywords: Eileen K. McCluskey
  • 15 May 2012
  • News

Finally Finding the Right Fit

Heffernan: From one who's tried on many hats, a tip of the cap to HBS. Photo courtesy Andrew Heffernan As a young man in Dublin, Ireland, Andrew Heffernan (MBA 2006) worked in a variety of summer jobs with the family business, the country’s largest retailer. But View Details
Keywords: fashion; apparel; Apparel Manufacturing; Manufacturing
  • 01 Dec 2015
  • News

Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?

Ishan Sachdev (MBA 2013) Since 2009, more than 80 mobile money services have popped up in emerging markets to offer financial services to the millions of people who have a cell phone but no traditional bank account. Taking advantage of... View Details
Keywords: Erin Peterson
  • 01 Sep 2024
  • News

Net Positive

to launch a six-team professional league in January, with games broadcasted on ESPN. “We intentionally designed this league to be community-up,” notes Gao, who has worked at numerous retail brands, including Lululemon, where she saw the... View Details
Keywords: Julia Hanna
  • 01 Jun 1996
  • News

Capitalist Revolutions Analyzed in MBA "Foundations" Course

born in the first industrial revolution in England has survived for two hundred years. Another case, on Southland Corporation and Seven-Eleven Japan, examines retailing in the third industrial revolution in two very different... View Details
Keywords: Susan Young
  • 06 Dec 2021
  • News

The Sparkles in Our Skies

lifetime of use,” says Hagemann. “It’s not really about selling jewelry,” says Hagemann. “It’s really about focusing on an industry that has for so long been allowed to use the planet as a bank that it will continue to borrow from and... View Details
Keywords: April White; Nonstore Retailers; Nonstore Retailers
  • 01 Jan 2005
  • News

Nancy M. Barry, MBA 1975

communities." Today, the WWB network provides financial services in more than forty countries in Africa, Asia, the Caribbean, Europe, Latin America, and the Middle East. At the same time, this global organization helps microfinance institutions and View Details
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

of them from Rwanda. A local Nigerian factory, Kaldi Africa, roasts the beans to produce a stronger brew than what Starbucks pours. Many of the other barriers to developing a coffeehouse culture that Dozie has encountered are simple View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Retail Trade; Retail Trade
  • 01 Feb 1999
  • News

New HBS Alumni Board Members

former U.S. naval officer, Mendell was a Baker Scholar at HBS. He and his wife, Andrea, have two children. Linda S. Oubré (MBA '84), a native of Los Angeles, is director and division president of BriteSmile, Inc., a specialty retailer... View Details
  • 01 Dec 2019
  • News

Capitalizing the Corner Shop

photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow, and View Details
Keywords: Dan Morrell
  • 01 Oct 2000
  • News

Internet Tsunami

had operating profits of $1.9 million on sales of $4 million. Mikitani, formerly a banker at the Industrial Bank of Japan, became a man with a mission after attending HBS: He founded Rakuten, he told the magazine, because "I wanted to set... View Details
Keywords: Nonstore Retailers; Nonstore Retailers
  • 01 Dec 2018
  • News

Evergreen Business

countryside, of yelling ‘Timberrrr!’ as daddy cuts down a tree.” It’s the same impulse that led Kok to buy the farm in 1980. A former EPA chief economist who now heads the investment banking firm Johan Hekelaar, Kok was looking for a... View Details
Keywords: Jen McFarland Flint
  • 02 Nov 2020
  • News

The First Five Years: Julianne White (MBA 2017)

job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details
  • 01 Jun 2016
  • News

Rethinking Housing in the Motor City

thinking ‘where is the best opportunity going to be for me professionally?—I couldn’t move back to Detroit,” Rhea says. Instead, he went into finance in New York. After the financial collapse he left banking for a position as chairman and... View Details
Keywords: April White
  • 28 May 2019
  • News

Ask the Expert: In Security

Illustration by Taylor Callery Remember a decade ago, when the main cybersecurity worry was a retail breach of credit card information? “Obviously that still happens,” says Chris Young (MBA 2003), CEO of the security software company... View Details
Keywords: Jen McFarland Flint; cybersecurity
  • 01 Jan 2009
  • News

Jorge Paulo Lemann, A.B. 1961; Carlos A. Sicupira, OPM 9, 1984; Marcel H. Telles, OPM 10, 1985

Lemann founded Banco de Investimentos Garantia and soon recruited Sicupira and Telles to join what would become the most successful investment bank in Brazil. As they acquired diverse assets, the trio transformed the Brazilian economy,... View Details
  • 01 Jun 2024
  • News

Crash Pad

When 4753 North Broadway opened in 1924, the neoclassical tower represented the height of American architectural design, a terra-cotta temple of capitalism at the heart of Chicago’s Uptown neighborhood. Over the next century, a series of View Details
Keywords: Amy Crawford; illustrations by Kathleen Fu; building coversion; housing crisis; innovation; real estate; Real Estate
  • 01 Sep 2007
  • News

Riding It Out

20, 2007, while Gisholt, Minard, and their three young daughters were waiting in line for Test Track, an auto-testing simulation that advises riders to “Strap yourself in to race up bumpy terrain, roar through hairpin turns, speed into freezing cold chambers, and rush... View Details
Keywords: Julia Hanna; dog food; pets; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 20 Feb 2013
  • News

Thanking Veterans Online

from fraud, yet simple enough for users to validate their status in a matter of seconds. Hall and Thompson's solution to this problem is Troop ID, a digital ID card that links an email address and password to a person's military credentials the way PayPal connects... View Details
Keywords: veterans; identity; Retail Trade; Retail Trade; Retail Trade
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