Restaurants - Publications - Faculty & Research

March 1998
Teaching Note

Roy Rogers Restaurants TN

By: Krishna G. Palepu and Kenneth A. Merchant

Teaching Note for (9-189-100). View Details

Keywords: Food and Beverage Industry

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16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

For restaurateurs, receiving a Michelin star can be a mixed blessing. Certainly it's a rare and celebrated honor—the French company bestows its one-, two-, and three-star ratings only to a select few restaurants worldwide. However, a star... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

March 1995 (Revised January 1996)
Teaching Note

PepsiCo's Restaurants TN

By: David J. Collis

Teaching Note for (9-794-078). View Details

Keywords: Food and Beverage Industry

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16 Dec 2013
News

D’O: Making a Michelin-Starred Restaurant Affordable

Keywords: Food Services and Drinking Places; Hospitality

May 2020
Article

Digitizing Disclosure: The Case of Restaurant Hygiene Scores

By: Weijia (Daisy) Dai and Michael Luca

Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by evaluating and helping to redesign the posting of restaurant hygiene scores on Yelp.com. We implement a two-stage intervention that separately identifies... View Details

Keywords: Corporate Disclosure; Consumer Behavior; Knowledge Dissemination; Food and Beverage Industry

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October 2023
Case

Foodology: Creating a Virtual Restaurant Group in Latin America

By: Rembrand M. Koning, Jorge Tamayo and Jenyfeer Martínez Buitrago

In April 2020, Daniela Izquierdo (HBS, 2019) and Juan Guillermo Azuero (HBS, 2019), awaited the results of Harvard Business School’s Alumni New Venture Competition. Operating since September 2019, Foodology, a Colombian food-tech startup in the cloud kitchen segment,... View Details

Keywords: Business Startups; Business Model; Entrepreneurship; Food and Beverage Industry; Latin America; South America; Colombia

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16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

26 Apr 2017
News

The Restaurants Hurt Most by Minimum-Wage Hikes

17 Jul 2013
News

How Yelp Might Clean Up the Restaurant Industry

June 1999
Teaching Note

Roy Rogers Restaurants TN

By: Robert L. Simons

Teaching Note for (9-189-100). View Details

Keywords: Food and Beverage Industry

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January 2009 (Revised July 2015)
Case

Restaurant Promotions in 2015

By: Benjamin Edelman

A variety of services offer consumers discounts when dining at participating restaurants. This case examines four such services: Entertainment Book, Restaurant.com, Rewards Network, and Groupon. Despite key functional similarities, each of the services chooses an... View Details

Keywords: Marketing Strategy; Two-Sided Platforms; Service Delivery; Service Operations; Internet; Food and Beverage Industry; Service Industry

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