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Show Results For
- All HBS Web
(11,210)
- People (21)
- News (2,176)
- Research (6,702)
- Events (51)
- Multimedia (105)
- Faculty Publications (4,574)
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- 11 Aug 2020
- News
Your Customers Have Changed. Here's How To Engage Them Again.
- 23 May 2012
- News
Start-Up Customer Service 101
- 14 May 2021
- News
4 Strategies to Simplify the Customer Journey
- 22 Apr 2014
- News
Business has a responsibility to solve social problems
Robert Goodwin (GMP 3, 2007), CEO of Executives Without Borders, talks about how the business community has a responsibility to help solve major social challenges. (Published April 2014) View Details
- 01 May 2005
- News
Business Responses to Climate Change: Identifying Emergent Strategies
Keywords: Ans Kolk, Jonatan Pinkse
- 20 Jul 2016
- News
To Increase Sales, Get Customers to Commit a Little at a Time
- 15 Apr 2019
- News
Why Anxious Customers Prefer Human Customer Service
- 19 Mar 2012
- News
NFL Players to Tackle Custom Program at Harvard Business School
- 20 Jul 2012
- News
Use Social Media to Partner with Customers and Improve Service
- 18 Nov 2015
- News
The internet of things will bring makers closer to customers
- 21 Sep 2011
- News
Innovators don't ignore customers
- 01 Apr 2020
- News
Coronavirus Is Putting Corporate Social Responsibility to the Test
- 04 Jun 2012
- News
Customers Don't Want More Features
- 01 Dec 2014
- News
Customizing Couture Online
The way Áslaug Magnúsdóttir sees it, her new website, Tinker Tailor, which uses interactive web technology to customize high-end designer clothing, is an old-school approach to... View Details
- 05 Jun 2019
- News
When Customers Want to See the Human Behind the Product
- 14 Jan 2024
- News
Business Schools Pushed to Provide a More Responsible Education
- 24 Apr 2014
- News
Responsibility to set a good example in the community
Paul E. Viera, Jr. (MBA 1985), CEO of Earnest Partners LLC, talks about the importance of setting a good example and the value of his HBS alumni network. (Published April 2014) View Details
- 24 Sep 2024
- News
Artificial Intelligence Disclosures Are Key to Customer Trust
- 03 Feb 2018
- News