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Show Results For
- All HBS Web
(827)
- People (1)
- News (195)
- Research (356)
- Events (14)
- Multimedia (5)
- Faculty Publications (190)
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- 2013
- Other Unpublished Work
Leadership and Independence at the Federal Reserve
By: David Moss and Marc Campasano
- January 2009
- Case
The Federal Reserve and the Banking Crisis of 1931
By: David A. Moss and Cole Bolton
In early October 1931, in the midst of a global economic depression, the U.S. banking system was in crisis—with bank suspensions running at near record levels. At the same time, the broader economy was sputtering, and U.S. gold reserves had come under severe pressure... View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Central Banking; Business History; Crisis Management; Banking Industry; United States
Moss, David A., and Cole Bolton. "The Federal Reserve and the Banking Crisis of 1931." Harvard Business School Case 709-040, January 2009.
- January 2015 (Revised March 2015)
- Case
Oberoi Hotels: Train Whistle in the Tiger Reserve
By: Ryan W. Buell, Ananth Raman and Vidhya Muthuram
Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality-sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight... View Details
Keywords: Service Quality; Service Management; Service Quality Competition; Customer Management; Customer Service Excellence; Employee Empowerment; Employee Engagement; Employee Training; India; Hospitality; Hotel Industry; Service Delivery; Service Operations; Customer Satisfaction; Employees; Quality; Accommodations Industry; India
Buell, Ryan W., Ananth Raman, and Vidhya Muthuram. "Oberoi Hotels: Train Whistle in the Tiger Reserve." Harvard Business School Case 615-043, January 2015. (Revised March 2015.)
- December 2018
- Article
Reserve Design: Unintended Consequences and the Demise of Boston's Walk Zones
By: Umut Dur, Scott Duke Kominers, Parag A. Pathak and Tayfun Sönmez
Admissions policies often use reserves to grant certain applicants higher priority for some (but not all) available seats. Boston’s school choice system, for example, reserved half of each school’s seats for local neighborhood applicants while leaving the other half... View Details
Keywords: Neighborhoods; Equal Access; School Choice; Affirmative Action; Desegregation; Marketplace Matching; Fairness; Local Range; Education; Policy
Dur, Umut, Scott Duke Kominers, Parag A. Pathak, and Tayfun Sönmez. "Reserve Design: Unintended Consequences and the Demise of Boston's Walk Zones." Journal of Political Economy 126, no. 6 (December 2018): 2457–2479.
- 2006
- Working Paper
Optimal Reserve Management and Sovereign Debt
By: Laura Alfaro and Fabio Kanczuk
Alfaro, Laura, and Fabio Kanczuk. "Optimal Reserve Management and Sovereign Debt." Harvard Business School Working Paper, No. 07-010, August 2006. (Also NBER Working Paper No. 13216. NBER Working Paper Series, No. 13216, July 2006)
- July 2002
- Case
Federal Reserve Bank of Chicago's Mentoring Program, The (A)
By: David A. Thomas and Gina Carioggia
Describes steps taken to implement and manage a successful employee mentoring program at the Federal Reserve Bank of Chicago. A cultural change at the bank provided the context out of which the program grew. The case describes the development of the program,... View Details
Keywords: Design; Training; Human Resources; Employee Relationship Management; Public Ownership; Planning
Thomas, David A., and Gina Carioggia. "Federal Reserve Bank of Chicago's Mentoring Program, The (A)." Harvard Business School Case 403-019, July 2002.
- October 1988
- Background Note
Note on Airline Reservations Systems (Revised), Part II
By: F. Warren McFarlan and Duncan G. Copeland
McFarlan, F. Warren, and Duncan G. Copeland. "Note on Airline Reservations Systems (Revised), Part II." Harvard Business School Background Note 189-099, October 1988.
- 1986
- Working Paper
Price Competition with a Distribution of Switch Costs and Reservation Prices
By: Jerry R. Green and Suzanne Scotchmer
When there is a distribution of switch costs and of reservation prices for a good, and marginal cost of producing the good is zero, equilibrium in pure price strategies may (and sometimes must) exhibit price dispersion. Equilibrium may or may not exist, and there may... View Details
Green, Jerry R., and Suzanne Scotchmer. "Price Competition with a Distribution of Switch Costs and Reservation Prices." Harvard Institute of Economic Research Discussion Paper, No. 1260, September 1986.
- November 1994 (Revised October 1995)
- Case
Canadian Airlines: Reservations About Its Future (A)
By: F. Warren McFarlan, Duncan G. Copeland and Chris L Marshall
McFarlan, F. Warren, Duncan G. Copeland, and Chris L Marshall. "Canadian Airlines: Reservations About Its Future (A)." Harvard Business School Case 195-101, November 1994. (Revised October 1995.)
- November 1994 (Revised August 1995)
- Supplement
Canadian Airlines: Reservations About Its Future (B)
By: F. Warren McFarlan, Duncan G. Copeland and Chris L Marshall
McFarlan, F. Warren, Duncan G. Copeland, and Chris L Marshall. "Canadian Airlines: Reservations About Its Future (B)." Harvard Business School Supplement 195-102, November 1994. (Revised August 1995.)
- January 1996 (Revised December 1996)
- Exercise
Exercises on BATNAs, Reservation Prices, and ZOPAs
"Exercises on BATNAs, Reservation Prices, and ZOPAs." Harvard Business School Exercise 896-038, January 1996. (Revised December 1996.)
- February 2016 (Revised March 2020)
- Supplement
Oberoi Hotels: Train Whistle in the Tiger Reserve
By: Ananth Raman and Ryan W. Buell
Raman, Ananth, and Ryan W. Buell. "Oberoi Hotels: Train Whistle in the Tiger Reserve." Harvard Business School Multimedia/Video Supplement 616-704, February 2016. (Revised March 2020.)
- February 2016 (Revised February 2020)
- Teaching Note
Oberoi Hotels: Train Whistle in the Tiger Reserve
By: Ryan W. Buell and Ananth Raman
Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization with a standardized service model can repeatedly delight... View Details
Keywords: Service Quality; Service Management; Service Quality Competition; Customer Management; Customer Service Excellence; Employee Empowerment; Employee Engagement; Employee Training; Hospitality; Hotel Industry; Service Delivery; Service Operations; Customer Satisfaction; Employees; Training; Quality; Accommodations Industry; India
- October 1988
- Background Note
Note on Airline Reservations Systems (Revised), Part I
By: F. Warren McFarlan and Duncan G. Copeland
McFarlan, F. Warren, and Duncan G. Copeland. "Note on Airline Reservations Systems (Revised), Part I." Harvard Business School Background Note 189-098, October 1988.
- September 11, 2012
- Article
Top 1,000 Companies Wield Power Reserved for Nations
By: Robert G. Eccles and George Serafeim
Eccles, Robert G., and George Serafeim. "Top 1,000 Companies Wield Power Reserved for Nations." Bloomberg.com (September 11, 2012).
- July 2002
- Case
Federal Reserve Bank of Chicago's Mentoring Program, The (B)
By: David A. Thomas and Gina Carioggia
Supplements the (A) case. View Details
Thomas, David A., and Gina Carioggia. "Federal Reserve Bank of Chicago's Mentoring Program, The (B)." Harvard Business School Case 403-020, July 2002.
- September 1995 (Revised March 1999)
- Teaching Note
Canadian Airlines: Reservations About Its Future (A) and (B) TN
- February 2009 (Revised September 2009)
- Case
Investing in Early Learning as Economic Development at the Minneapolis Federal Reserve Bank
By: Stacey M. Childress and Geoff Eckman Marietta
In his role as Senior Vice President and Director of Research at the Federal Reserve Bank of Minneapolis (Minneapolis Fed), Art Rolnick and his colleague, Rob Grunewald, had written "Early Childhood Development: Economic Development with a High Public Return." The... View Details
Keywords: Development Economics; Early Childhood Education; Investment Return; Demand and Consumers; Supply and Industry; Performance Effectiveness; Nonprofit Organizations; Minneapolis; Saint Paul
Childress, Stacey M., and Geoff Eckman Marietta. "Investing in Early Learning as Economic Development at the Minneapolis Federal Reserve Bank." Harvard Business School Case 309-090, February 2009. (Revised September 2009.)
- 2015
- Chapter
Debt Management Conflicts between the U.S. Treasury and the Federal Reserve
By: Robin Greenwood, Samuel Gregory Hanson, Joshua S. Rudolph and Lawrence Summers
Greenwood, Robin, Samuel Gregory Hanson, Joshua S. Rudolph, and Lawrence Summers. "Debt Management Conflicts between the U.S. Treasury and the Federal Reserve." Chap. 2 in The $13 Trillion Question: How America Manages Its Debt, edited by David Wessel, 43–89. Brookings Institution Press, 2015. (Working Paper version Here.)
- November 2006
- Article
Fairness Perceptions and Reservation Wages: The Behavioral Effects of Minimum Wage Laws
By: Armin Falk, Ernst Fehr and Christian Zehnder