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  • All HBS Web  (155)
    • News  (37)
    • Research  (73)
  • Faculty Publications  (8)

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  • All HBS Web  (155)
    • News  (37)
    • Research  (73)
  • Faculty Publications  (8)
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  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

eight days during the study period. Hybrid workers spent nine to 14 days at the office, and the mostly in-office cohort worked more than 15 days in the office. Employees completed surveys that assessed their sense of satisfaction with... View Details
Keywords: by Ben Rand
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

however ill-equipped or prepared we are.” This is where Admiral Stockdale comes in. LEADING IN TIMES OF UNCERTAINTY More Stories in This Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details
Keywords: by Michael Blanding
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

remote work affect innovation? Remote work will, on balance, support innovation. That’s the sense of responses to last month’s column. Susan Turner made the case this way: “WFH... View Details
Keywords: by James Heskett; Information Technology; Technology
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

social media. Participants said that trying to be "authentic"—sharing more about themselves than they’re accustomed to, for example—to connect with remote employees has left them feeling vulnerable. Self-aware. Participants consider... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details
Keywords: by Avery Forman
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

remote work tech tools. Find a colleague who has used Slack and Zoom and set up a tutorial and get a sense of how to use these tools and what their functionality is like. Hopefully the virus will go away... View Details
Keywords: by Dina Gerdeman
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work... View Details
Keywords: by Kristen Senz
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

leaders gain a heightened sense of the impact of decisions on the operations and people. How are your employees feeling? After leaders look inward, it’s time to start looking outward, beginning with your employees. How are they doing... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

2021). Your feedback to last month’s column What will Remote Leadership 2.0 look like? The sense of responses to last month’s question about whether organizations with remote... View Details
Keywords: by James Heskett
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

principle for organizing that reflects your company’s very sense of self.” It is intended to provide a rationale for why each employee comes to work. In achieving deep purpose, Gulati maintains that tradeoffs in decision-making that will... View Details
Keywords: by James Heskett
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line... View Details
Keywords: by Jill Avery and Richard Edelman
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Leadership It’s Time to Reset Decision-Making in Your Organization What Leaders Can Do to Fight the COVID Fog How Remote Work Changes What We Think About Onboarding Acknowledging that people are having a hard time whether or not they are... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

mention the fact that remote learning doesn't work for every child. Right? So some children need to be present in the classroom. They have special needs. And generally speaking, just think about it. Again, if you're looking at our... View Details
Keywords: by Staff; Pharmaceutical
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

how they have been contributing to team goals. Reestablish norms. Most important, the relaunch is the time for team members to reevaluate how to conduct themselves and interact amid the changing circumstances. To learn more, read It’s Time To Relaunch Your View Details
Keywords: by Sean Silverthorne
  • 14 Mar 2022
  • Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

In the early days of the COVID-19 pandemic, doctors faced unprecedented challenges. Vital supplies such as facemasks and cotton swabs were in short supply. New protocols had to be developed to isolate infected patients. Treating patients View Details
Keywords: by Michael Blanding; Health
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