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- 27 Jan 2023
- Op-Ed
Have We Lost Sight of Integrity?
On January 9, Santos was accused of violating campaign finance laws in a complaint filed with the Federal Election Commission. In Santos’s recent interview on Fox News, Tulsi Gabbard asked him, “What does integrity mean to you?” After he skirted the question, she View Details
Keywords: by Bill George
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
looking for sustainability.” Rob Kautz provided us with a reminder that sustainability should be a concern of shareholders as well. In his words, “Empirical financial analyses have shown that consistent returns over three years or more... View Details
Keywords: by James Heskett
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
reminding us about the nobleness of the game (à la Thomas Jefferson)." Sergio Coutinho asked us to allow him to reframe the question thusly: "Is there an objective set of rules that can dictate when the government should and... View Details
Keywords: by Jim Heskett
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
true in the corporate world, the researchers looked at preexisting field data at a midsize bank in Tokyo. The bank had tracked employee productivity for two-and-a-half years following the launch of a new mortgage-processing system in June... View Details
Keywords: by Carmen Nobel
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
maintain a total return to shareholders greater than their industry peers for more than ten years. And so, it seems, there is value in being reminded from time to time what really works. Excel At Four Primary Practices The primary... View Details
- 19 Apr 2010
- Research & Ideas
The History of Beauty
respect. The cast of influential and colorful characters includes Madam C.J. Walker, the daughter of former slaves in Louisiana who developed a system for straightening African-American hair, which was so successful that she ranks as... View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in America, and Work in Progress (co-authored with Michael Eisner, chairman of the Walt Disney Company). Schwartz is now president of LGE Performance Systems and co-created its Corporate Athlete training program, which aims to apply the... View Details
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
difference between what had actually happened and what was predicted, solve problems while the information is still fresh. Q: That reminds me of what my high school lab science teacher required. A: Exactly! This is a View Details
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
hybrid—version that gained acceptance (at least for coders) in tech companies like Cisco Systems and Sun Microsystems 30 years ago. The pandemic surge in work-from-home has morphed in some organizations into hybrid work strategies that... View Details
Keywords: by James Heskett
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
bad . Quantitative metrics serve as best indicators when they are based on qualitative platforms." Along this line, Ken Ackerman reminded us that "Growth is a product of confidence we spend too little time measuring the mood of... View Details
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
we running out of IPv4 addresses? Ben Edelman: In this respect, the Internet is a victim of its own success. The IP address system was never designed for the large, complicated, widely used Internet we enjoy today. We're fortunate in that... View Details
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
example: “When we think of diversity, we bring in people to improve diversity and then expect them to fit into existing systems and structures For instance, if I were to take the example of India, often meetings start at 4 p.m. and go on... View Details
Keywords: by James Heskett
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
will help customers be more helpful The rapid spread of COVID-19 reminds us how our wellbeing is interconnected, and the flurry of heartwarming responses people have exhibited in the face of this crisis reveals our tremendous... View Details
Keywords: by Dina Gerdeman
- 01 Nov 2022
- What Do You Think?
Why Aren’t Business Leaders More Vocal About Immigration Policy?
gets lost in this conversation is the extent to which the US needs immigrants. We need their youth, their willingness to work at any job, their productivity, their contributions to a social security system being weighted down by the... View Details
Keywords: by James Heskett
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
development of self-service merchandising systems in American grocery stores, but also revealing how cellophane manufacturers tried to control the narrative of how women buy food. “Cellophane changed how people shopped,” says Ai Hisano,... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
of their teams ” David Wittenberg would have YouTube look to its users for a solution to the dilemma. As he put it, ‘My preferred solution errs on the side of personal liberty and adds the element of information. I'd institute a rating View Details
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
course and priorities. As Brady Finney put it, " companies growing value the most are the ones with leaders that have a clear vision, continually communicate that vision, and then get out of the way ." On the other hand, theater plays a role. Grant Koster... View Details
Keywords: by Jim Heskett
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
inequality? What do you think? Original Article The most pervasive theme of 2011 may well have been that of "inequality." The global "occupy" movement provided a constant reminder of the need to at least revisit a... View Details
Keywords: by Jim Heskett
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
known as “the Library,” where it is organized into an alternative environment. The Library was formerly the Library of Congress, but it long since has evolved from information in books to complex computer files. "Mark Zuckerberg reminded... View Details
Keywords: by James Heskett