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  • March 2017
  • Case

Swagbucks

By: Jeffrey F. Rayport and Matthew G. Preble
In early 2016, Chuck Davis, chairman and CEO of Prodege LLC, parent company of the brand promotion business Swagbucks, and Josef Gorowitz, Prodege’s founder and president, must decide whether to acquire MyPoints, a competitor to Swagbucks, after the company’s... View Details
Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Technology; Online Technology; Internet; Transition; Leadership; Web Services Industry; Technology Industry; United States
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  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

Workplace, using two high-profile cases of religious discrimination that were argued before the US Supreme Court in recent years: one about a young Muslim woman who battled Abercrombie & Fitch for rejecting her job application because... View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

scientists have traditionally approached rituals from a cultural or religious perspective, but we all have our own idiosyncratic rituals we conduct throughout our days,” says Norton, author of the new book The Ritual Effect: From Habit to... View Details
Keywords: by Michael Blanding
  • September 2022
  • Case

Deciding When to Engage on Societal Issues

By: Hubert Joly and Amram Migdal
This case provides brief descriptions of 18 examples of corporate leaders confronting questions of whether and how to engage with societal issues, including social, political, and environmental issues. Social issues include COVID-19; social and racial justice;... View Details
Keywords: Political Issues; Social Justice; Racial Justice; Environmental Issues; Social Issues; Corporate Social Responsibility and Impact; Values and Beliefs
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  • 2020
  • Book

Capitalism at Risk: How Business Can Lead

By: Joseph L. Bower, Dutch Leonard and Lynn S. Paine
Who should take the lead in fixing market capitalism? Business—not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion, mass... View Details
Keywords: Capitalism; Business And Society; Economic Systems; Economic Growth; Policy; Leading Change; Corporate Social Responsibility and Impact; Business and Community Relations; Corporate Strategy
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  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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  • 21 May 2024
  • Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

institutions in times of need, such as organized crime, churches, and family networks. In my research, I find evidence that when these non-state institutions are politicized, such as is the case with many Evangelical churches in Brazil,... View Details
Keywords: by Rachel Layne
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

In "You Can't Enlarge the Pie," the authors argue that barriers to effective government decision making result in poor decisions about critical issues like the environment, organ transplants, and energy policy. Why? Because... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

reprehensible, part of the religious belief is that you do not charge interest or accept interest. Now, of course, that isn't always practiced, but it is the theory." Compassion is required when a business is in trouble. "In any... View Details
Keywords: by Martha Lagace
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

feedback to last month’s column Does Religious Belief Affect Organizational Performance? We would like to think that religious belief does affect organizational performance. Deb Wiesner expressed this... View Details
Keywords: Re: James L. Heskett
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

and transcripts of interviews and video clips are available on the site. “All these stalwarts have built, to general acclaim and acknowledgement, organizations that are seen as forward-looking and innovative, subscribing to a code of... View Details
Keywords: by Sean Silverthorne
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

emergent machine of the sovereign state. Yet such strategic interaction rarely yielded a decisive victory for either the secular state or for religion. By tracing how state-builders engaged religious institutions, elites, and attachments,... View Details
Keywords: Dina Gerdeman
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

"The development of modern sales management is an uniquely American story." Why do you think this is? Walter Friedman: In the early nineteenth century, many nations, certainly all the European ones, had traveling peddlers and peddling networks. But no nation... View Details
Keywords: by Laura Linard
  • 20 Aug 2008
  • Op-Ed

The Time is Right for Creative Capitalism

resources—people, innovation, traction, money, and execution—business is the most powerful force for change on the global stage right now. No other set of institutions—not religious organizations, not the nation-state, not individual... View Details
Keywords: by Nancy Koehn
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

specialized form of central planning. “A change from the current insane, superstitious, or religious belief in official money may occur sooner than expected.” Xingang, on the other hand, worried that digital currencies are instruments... View Details
Keywords: by James L. Heskett; Financial Services
  • 15 Mar 2016
  • First Look

March 15, 2016

examples—GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services—and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align an View Details
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

is uncertain about what vaccine supplies, if any, are available or when they will be. The World Health Organization estimates that at least 60 to 70 percent of the population would need to be vaccinated to reach herd immunity. While... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

professor in the Negotiation, Organizations & Markets Unit at Harvard Business School. "In an organization, all the employees already have some of this, in varying degrees." “Altruistic capital is the idea that every individual has... View Details
Keywords: by Carmen Nobel
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

opportunity, to get engaged. At the Kumbh Mela there was a central administration for the festival, much as there would be for a big state fair in the United States. It worked in coordination with the smaller religious groups as well as... View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that have significant consequences. Research... View Details
Keywords: Sean Silverthorne

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