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  • All HBS Web  (152)
    • News  (31)
    • Research  (94)
    • Events  (1)
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  • Faculty Publications  (47)

Show Results For

  • All HBS Web  (152)
    • News  (31)
    • Research  (94)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (47)
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  • 31 Jan 2023
  • Cold Call Podcast

Addressing Racial Discrimination on Airbnb

Keywords: Web Services
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

the experiment, black partners reported perceiving the most racial bias among those participants who avoided mentioning race. “The impression was that if you're being so weird about not mentioning race, you... View Details
Keywords: by Carmen Nobel
  • October 2024
  • Article

Racial Disparities in the Paycheck Protection Program

By: Sergey Chernenko and David Scharfstein
Using a large sample of Florida restaurants, we document significant racial disparities in borrowing through the Paycheck Protection Program (PPP) and investigate the causes of these disparities. Black-owned restaurants are 25% less likely to receive PPP loans.... View Details
Keywords: Discrimination; Paycheck Protection Program; Economic Injury Disaster Loans; Bank Lending; Nonbank Lending; Banks and Banking; Financing and Loans; Prejudice and Bias; Race
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Chernenko, Sergey, and David Scharfstein. "Racial Disparities in the Paycheck Protection Program." Art. 103911. Journal of Financial Economics 160 (October 2024).
  • January 2013
  • Article

Not Just for Stereotyping Anymore: Racial Essentialism Reduces Domain-General Creativity

By: Carmit Tadmor, Melody Chao, Ying-yi Hong and Jeff Polzer
Individuals who believe that racial groups have fixed underlying essences use stereotypes more than do individuals who believe that racial categories are arbitrary and malleable social-political constructions. Would this essentialist mind-set also lead to less... View Details
Keywords: Prejudice and Bias; Creativity; Race
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Tadmor, Carmit, Melody Chao, Ying-yi Hong, and Jeff Polzer. "Not Just for Stereotyping Anymore: Racial Essentialism Reduces Domain-General Creativity." Psychological Science 24, no. 1 (January 2013).
  • October 2024
  • Article

Racial Inequality in Organizations: A Systems Psychodynamic Perspective

By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details
Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes
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Mobasseri, Sanaz, William A. Kahn, and Robin J. Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Academy of Management Review 49, no. 4 (October 2024): 718–745.
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for companies trying to advance View Details
Keywords: by Rachel Layne
  • July–August 2013
  • Article

The Costs of Racial 'Color Blindness'

By: Michael I. Norton and Evan P. Apfelbaum
The article looks at research on people's attitudes and behaviors with respect to noticing and referring to a person's race. It explains the 2013 study, in which participants played a "Guess Who?" style game of asking yes-or-no questions about a group of faces... View Details
Keywords: Prejudice and Bias; Behavior; Race; Attitudes
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Norton, Michael I., and Evan P. Apfelbaum. "The Costs of Racial 'Color Blindness'." Harvard Business Review 91, nos. 7/8 (July–August 2013): 22.
  • 21 Feb 2023
  • Research & Ideas

What's Missing from the Racial Equity Dialogue?

highlight key considerations that aren’t at the forefront of today’s dialogue about racial discrimination and injustice. Here’s what they said: Broderick Turner: Anti-Black racism affects White people We do not connect the dots on how... View Details
Keywords: by Danielle Kost
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the View Details
Keywords: by Michael Blanding; Technology
  • 25 Jan 2016
  • Working Paper Summaries

Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment

Keywords: by Benjamin G. Edelman, Michael Luca & Daniel Svirsky; Tourism; Travel; Technology
  • 1993
  • Chapter

Mentoring and Irrationality: The Role of Racial Taboos

By: D. A. Thomas
Keywords: Training; Prejudice and Bias; Race; Perception
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Thomas, D. A. "Mentoring and Irrationality: The Role of Racial Taboos." In The Psychodynamics of Organizations, edited by L. Hirschorn and C. K. Barnett. Philadelphia: Temple University Press, 1993.
  • Forthcoming
  • Article

Racial Discrimination and the Social Contract: Evidence from U.S. Army Enlistment During WWII

By: Nancy Qian and Marco Tabellini
This paper documents that the Pearl Harbor attack triggered a sharp increase in volunteer enlistment rates of American men, the magnitude of the increase was smaller for Black men than for white men and the Black-white gap was larger in counties with higher levels of... View Details
Keywords: State Capacity; Institutions; War; History; Race; Prejudice and Bias; Government Administration
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Qian, Nancy, and Marco Tabellini. "Racial Discrimination and the Social Contract: Evidence from U.S. Army Enlistment During WWII." Review of Economic Studies (forthcoming). (Pre-published online May 22, 2025. Available also from KelloggInsight, HBS Working Knowledge, and NBER.)
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

society, it’s not my problem.’ It is your problem as a leader. You need to take steps to make sure you're contributing to solutions rather than to problems.” You Might Also Like: How Racial Bias Taints... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 11 Oct 2022
  • Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

automated, where there are lots of basic numbers that are going to determine the decision,” Sunderam says. “With something like small business lending, it's much less automated and much more bespoke, it's natural to think that these effects might be even bigger.” You... View Details
Keywords: by Rachel Layne; Financial Services
  • 17 May 2018
  • Sharpening Your Skills

You Probably Have a Bias for Making Bad Decisions. Here's Why.

entrepreneurs, even when the content of the pitches is identical. And handsome men fare best of all. Why Employers Favor Men Why are women discriminated against in hiring decisions? The answer is more subtle than expected. Simple Ways to Take Gender View Details
Keywords: by Sean Silverthorne
  • 2023
  • Working Paper

The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities

By: David S. Scharfstein and Sergey Chernenko
We show that the use of algorithms to predict race has significant limitations in measuring and understanding the sources of racial disparities in finance, economics, and other contexts. First, we derive theoretically the direction and magnitude of measurement bias in... View Details
Keywords: Racial Disparity; Paycheck Protection Program; Measurement Error; AI and Machine Learning; Race; Measurement and Metrics; Equality and Inequality; Prejudice and Bias; Forecasting and Prediction; Outcome or Result
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Scharfstein, David S., and Sergey Chernenko. "The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities." Working Paper, April 2023.
  • February 2006
  • Article

Mixed Motives and Racial Bias: The Impact of Legitimate and Illegitimate Criteria on Decision-making.

By: Michael I. Norton, Samuel R. Sommers, Joseph A. Vandello and John M. Darley
Keywords: Motivation and Incentives; Prejudice and Bias; Decision Making
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Norton, Michael I., Samuel R. Sommers, Joseph A. Vandello, and John M. Darley. "Mixed Motives and Racial Bias: The Impact of Legitimate and Illegitimate Criteria on Decision-making." Psychology, Public Policy, and Law 12, no. 1 (February 2006): 36–55.
  • February 2023
  • Teaching Note

Colette Phillips and GetKonnected: Creating Inclusive Ecosystems

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
Teaching Note for HBS Case No. 323-035. View Details
Keywords: Diversity; Ecosystem; Inclusion; People Of Color; Network; Racial Bias; Gender Bias; Entrepreneur; Entrepreneurial Ecosystems; Change; Change Barriers; Change Leadership; Community; Innovation; Pandemic; Impact; Systemic Racism; Minority-owned Businesses; Social and Collaborative Networks; Equity; Race; Small Business; Prejudice and Bias; Boston
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Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Colette Phillips and GetKonnected: Creating Inclusive Ecosystems." Harvard Business School Teaching Note 323-074, February 2023.
  • October 2022
  • Case

Colette Phillips and GetKonnected!: Creating Inclusive Ecosystems

By: Rosabeth Moss Kanter, Amy Chiu and Joyce Kim
Colette Phillips’ marketing firm had just won the City of Boston’s 2nd largest contract in history to a Black-owned company. During the Covid-19 pandemic, Get Konnected!, the networking organization for people of color that she founded 15 years earlier and led to... View Details
Keywords: Diversity; Ecosystem; Inclusion; People Of Color; Network; Racial Bias; Gender Bias; Entrepreneurial Ecosystem; Entrepreneur; Change; Change Barriers; Change Leadership; Community; Innovation; Pandemic; Impact; Systemic Racism; Minority-owned Businesses; Social and Collaborative Networks; Equity; Race; Small Business; Prejudice and Bias; Boston
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Kanter, Rosabeth Moss, Amy Chiu, and Joyce Kim. "Colette Phillips and GetKonnected!: Creating Inclusive Ecosystems." Harvard Business School Case 323-035, October 2022.
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
Citation
Educators
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
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