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Publications

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  • All HBS Web  (46)
    • News  (10)
    • Research  (27)
    • Events  (3)
  • Faculty Publications  (8)

Show Results For

  • All HBS Web  (46)
    • News  (10)
    • Research  (27)
    • Events  (3)
  • Faculty Publications  (8)
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  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

source of inferences about and precursors to perceived justice. The study offers implications for the management of queues as well as other artifacts.   Cases & Course MaterialsChoicePoint (A) Harvard... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

growing rapidly in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52240 forthcoming Management Science Discretionary Task Ordering: Queue View Details
Keywords: Sean Silverthorne
  • 31 Aug 2011
  • Research & Ideas

Improving Fairness in Flight Delays

People who fly the friendly skies with any regularity have no doubt experienced the not-so-friendly feelings that come with missed connections, canceled flights, and general delays. Angry, powerless, they join the rebooking queue or camp... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

waiting in queues or of exposing their private information. Second, and more importantly, South Korea took proactive measures to test its people, even those without symptoms, through contact tracing. In addition to having every confirmed... View Details
Keywords: by Doug J. Chung; Health
  • 14 Jan 2014
  • First Look

First Look: January 14

Hummy, Anita L. Tucker, and Karen L. Murrell Abstract—We conduct an empirical investigation of the impact of two different queue management systems on throughput times. Using an emergency department's (ED)... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

shareholders' economic interests and low corporate profitability, Japan introduced the JPX-Nikkei400 in 2014. The index highlighted the country's "best-run" companies by annually selecting the 400 most profitable of its large and liquid firms. We find that View Details
Keywords: Dina Gerdeman
  • 24 Mar 2015
  • First Look

First Look: March 24

March 2015 American Economic Journal: Macroeconomics A Behavioral Model of the Popularity and Regulation of Demandable Liabilities By: Rotemberg, Julio J. Abstract—Overoptimism regarding one's ability to arrive early in a queue is shown... View Details
Keywords: Sean Silverthorne
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