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- Faculty Publications (13)
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- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
the person to cut in but most wouldn't accept the money in return. (Students and women were more likely to pocket the cash.) Oberholzer-Gee took this to mean that people will allow cuts if they perceive the queue jumper has a real need to... View Details
Keywords: by Sean Silverthorne
- 08 Aug 2006
- First Look
First Look: August 8, 2006
Barron Abstract This study considers organizational artifacts as triggers of procedural justice expectations, showing the effects of one artifact—an organizational wait queue—on perceived procedural justice. Queue designs that violated... View Details
Keywords: Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to schedule work to improve... View Details
Keywords: Sean Silverthorne
- 31 Aug 2011
- Research & Ideas
Improving Fairness in Flight Delays
People who fly the friendly skies with any regularity have no doubt experienced the not-so-friendly feelings that come with missed connections, canceled flights, and general delays. Angry, powerless, they join the rebooking queue or camp... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
growing rapidly in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52240 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R.... View Details
Keywords: Sean Silverthorne
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
the firm and the open logic of the market. To successfully employ this model, firms must learn to shepherd communities, leverage them without exploiting them, and share intellectual property rights. Last Place Aversion in Queues By:... View Details
Keywords: Dina Gerdeman
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
essential research tools—Markov decision process, game theory and information economics, queueing games, econometric methods, and data science—by illustrating their uses and applicability on examples from diverse healthcare settings, thus... View Details
Keywords: Dina Gerdeman
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
This fact plays an important role in our analysis. If one considers the original Napster network and its evolution over time, congestion worsened as the user base grew. At its peak, Napster's waiting queues were long and downloads slow... View Details
- 14 Jan 2014
- First Look
First Look: January 14
the Sea and the U.N. Conference on the Environment and Development, also known as the Earth Summit. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-049.pdf The Diseconomies of Queue Pooling: An Empirical... View Details
Keywords: Sean Silverthorne
- 24 Mar 2015
- First Look
First Look: March 24
March 2015 American Economic Journal: Macroeconomics A Behavioral Model of the Popularity and Regulation of Demandable Liabilities By: Rotemberg, Julio J. Abstract—Overoptimism regarding one's ability to arrive early in a queue is shown... View Details
Keywords: Sean Silverthorne
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
waiting in queues or of exposing their private information. Second, and more importantly, South Korea took proactive measures to test its people, even those without symptoms, through contact tracing. In addition to having every confirmed... View Details
- 25 Apr 2017
- First Look
First Look at New Research, April 25
implications are discussed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51617 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark,... View Details
Keywords: Sean Silverthorne