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- Faculty Publications (13)
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- All HBS Web (62)
- Faculty Publications (13)
- 23 Aug 2016
- First Look
August 23, 2016
Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to schedule work to improve... View Details
Keywords: Sean Silverthorne
Transforming Customer Engagement
Against a backdrop of intensifying competition, rising labor costs, and ascending customer expectations, companies are actively seeking ways to do more with less – for example, compelling customers to take on new roles in the value creation process. And, when... View Details
- 10 Feb 2016
- HBS Seminar
Chris Blattman, Associate Professor, Columbia SIPA
- 26 Jul 2023
- Research & Ideas
STEM Needs More Women. Recruiters Often Keep Them Out
are unscripted and can last from about a minute to more than an hour, the researchers note. “If your experience suggests that male prospects are more likely to be a positive signal compared to your female prospects, then you may try and exhaust the male prospects in... View Details
Keywords: by Rachel Layne
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
working paper Discretionary Task Ordering: Queue Management in Radiological Services by María R. Ibáñez, a doctoral candidate at Harvard Business School; Jonathan R. Clark , an assistant professor at the University of Texas at San... View Details
- Web
Guidelines for Choosing Resources - Research Computing Services
you've programmed it to do otherwise. Stata can use multiple CPUs, but be conservative. Again, more is not necessarily better. Queue The HBS grid has does have some per-user resource limits, but unlimited run times for interactive... View Details
- Web
Stata Temporary Files and Stata Tmp - Research Computing Services
Project , Command , Esub Tue Dec 31 16:56:14: Submitted from host , to Queue , CWD , Output File , Error File , Notify when job begins/ends, 8 Task(s), Requested Resources , memory/swap limit enforced per-job/per-host; Tue Dec 31... View Details
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
created a graphic representation of the queue so all participants could see where they were at all times. When they got to the front, he asked them how satisfied they were with their wait. Controlling for their actual wait time and the... View Details
- Web
Running a Program/Submitting a Job - Research Computing Services
like MATLAB or SAS Iterative data exploration at the command line Interactive "console tools" like R and iPython Significant code development and compiling efforts An interactive job differs from a batch job in two important aspects: The View Details
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
build the tool and provide the answer in an hour.” Allow managers to analyze data The alliance between data experts and managers was a good start. But Desai knew that if managers had to wait in a queue for an expert every time they had a... View Details
- Web
Monitoring Jobs & Troubleshooting - Research Computing Services
Kill a job or kill all jobs bkill bkill JOBID bkill 0 View current/pending jobs View specific job View details (long format) of job bjobs bjobs bjobs JOBID bjobs -l JOBID View the output and error files of a job bpeek bpeek JOBID View View Details
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
connecting passengers. The system allows airport and airline officials to address likely bottlenecks before the security or immigration queues back up, and identify passengers at risk of missing connecting flights. Using real-time data... View Details
- 31 Jul 2023
- News
Striving for Imperfection
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
each pod having ultimate responsibility for its queue of patients. Because of the staggered and differing shifts, the entire team membership could changeover in as little as five hours. The qualitative data showed better coordination... View Details
- Web
Frequently Asked Questions - Research Computing Services
could be a number of reasons why your jobs are still sitting in the queue and haven't dispatched: See the FAQ: "I launched an application in NoMachine or Terminal. Why isn't it running?" See the FAQ: "How can I tell if the cluster is... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Wyss Award for Excellence in Doctoral Student Mentoring. Robert S. Huckman : Winner of the 2017 Best Paper Competition from the College of Healthcare Operations Management at the Production and Operations Management Society (POMS) for “Discretionary Task Ordering:... View Details
- Web
Scaling Work - Research Computing Services
submit to the gpu queue ( -q gpu ). Your job can be either for interactive or batch sessions as your work requires. The easiest route is to use the default GPU configuration, -gpu - . For example: module load AI && bsub -q gpu -gpu - -Is... View Details
- Web
About Us | Information Technology
Dave Habeeb on location at Pal's Sudden Service Dave Habeeb shooting CEO Thom Crosby interacting with Pal's staff A queue of customers ready to order from the drive-thru at Pal's Sudden Service Professor Josh Margolis interviews Jay... View Details
- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
the person to cut in but most wouldn't accept the money in return. (Students and women were more likely to pocket the cash.) Oberholzer-Gee took this to mean that people will allow cuts if they perceive the queue jumper has a real need to... View Details
Keywords: by Sean Silverthorne