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  • May 2021
  • Article

Choice Architecture in Physician–patient Communication: A Mixed-methods Assessment of Physicians' Competency

By: J. Hart, K. Yadav, S. Szymanski, A. Summer, A. Tannenbaum, J. Zlatev, D. Daniels and S.D. Halpern
Background: Clinicians’ use of choice architecture, or how they present options, systematically influences the choices made by patients and their surrogate decision makers. However, clinicians may incompletely understand this influence.... View Details
Keywords: Choice Architecture; Health Care and Treatment; Interpersonal Communication; Decision Choices and Conditions; Competency and Skills
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  • August 23, 2018
  • Article

Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

By: Katy French, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel and Thomas W. Feeley
Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation of the new EHR we... View Details
Keywords: Health Care and Treatment; Analytics and Data Science; Performance Efficiency; Cost Management
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  • Research Summary

Automotive Product Development

At present, my primary research focus is studying product development in the auto industry. I am working with Stefan Thomke (HBS) and Takahiro Fujimoto (University of Tokyo) on the 4th Round of the Global Automotive Development Study. The first round of this... View Details

  • Article

Understanding Boards of Directors: A Systems Perspective

By: Jay W. Lorsch
In this essay, my goal is to explore why, despite the tireless efforts of talented people, research on corporate governance has been slow and uneven, and where that research should turn to next to be most valuable to practitioners. My belief is that the most fruitful... View Details
Keywords: Corporate Boards; Business Admnistration; Social Systems; Corporate Governance; Governing and Advisory Boards; System
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  • June 2010
  • Article

Change for Change's Sake

By: Freek Vermeulen, Phanish Puranam and Ranjay Gulati
No one disputes that firms have to make organizational changes when the business environment demands them. But the idea that a firm might want change for its own sake often provokes skepticism. Why inflict all that pain if you don't have to? That is a dangerous... View Details
Keywords: Interpersonal Communication; Innovation and Invention; Leading Change; Organizational Change and Adaptation; Organizational Structure; Creativity; Power and Influence; Adaptation
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  • Article

Petting Away Pre-exam Stress: The Effect of Therapy Dog Sessions on Student Well-being

By: Emma Ward-Griffin, Patrick Klaiber, Hanne Collins, Rhea L. Owens, Stanley Coren and Frances S Chen
Recently, many universities have implemented programmes in which therapy dogs and their handlers visit college campuses. Despite the immense popularity of therapy dog sessions, few randomized studies have empirically tested the efficacy of such programmes. The present... View Details
Keywords: Well-being; Happiness
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  • August 2016
  • Article

Value-Based Breast Cancer Care: A Multidisciplinary Approach for Defining Patient-Centered Outcomes

By: Fayanju M. Oluwadamilola, Tinisha L. Mayo, Tracy E. Spinks, Seohyun Lee, Carlos H. Barcenas, Benjamin D. Smith, Sharon H. Giordano, Rosa F. Hwang, Richard A. Ehlers, Jesse C. Selber, Ronald Walters, Debu Tripathy, Kelly K. Hunt, Thomas A. Buchholz, Thomas W. Feeley and Henry M. Kuerer
Purpose. Value in healthcare—i.e., patient-centered outcomes achieved per healthcare dollar spent—can define quality and unify performance improvement goals with health outcomes of importance to patients across the entire cycle of care. We describe the process... View Details
Keywords: Health Disorders; Value; Health Care and Treatment; Performance Improvement; Health Industry
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  • March 2024
  • Article

Investigation of Divergent Thinking among Surgeons and Surgeon Trainees in Canada (IDEAS): A Mixed-methods Study

By: Alex Thabane, Tyler McKechnie, Vikram Arora, Goran Calic, Jason W Busse, Ranil Sonnadara and Mohit Bhandari
Objective: To assess the creative potential of surgeons and surgeon trainees, as measured by divergent thinking. The secondary objectives were to identify factors associated with divergent thinking, assess confidence in creative problem-solving and the perceived effect... View Details
Keywords: Creativity; Cognition and Thinking; Surveys; Health Industry
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  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

helps cross-cultural creative collaboration." Testing Cultural Metacognition In the first of three studies, the researchers asked 43 middle-level managers enrolled in an executive MBA course to complete a questionnaire to rate their own... View Details
Keywords: by Michael Blanding
  • Research Summary

Models of optimal experience (flow)

Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

Journal next year. The three professors commenced their research with field data from a national pizza delivery chain, mailing out questionnaires and successfully surveying fifty-seven pizza store managers and 374 employees about their... View Details
Keywords: by Carmen Nobel
  • 14 Mar 2018
  • Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

associated with stress. To control for differences in cortisol production, all the women participated in the stress test during the luteal phase of their menstrual cycles, which is the phase when cortisol stress response is the strongest. The women also responded to... View Details
Keywords: by Carmen Nobel
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

induced to daydream about sunny-day activities; sunny-day participants who were induced to daydream about sunny-day activities; rainy-day control group participants; and sunny-day control group participants. All participants were asked to enter several sets of written... View Details
Keywords: by Carmen Nobel
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Lane and her colleagues sorted responses evaluating robot arm designs into three categories of evaluator: unscreened, screened through a human resources-like questionnaire examining their credentials, and those that took a robotics skills... View Details
Keywords: by Rachel Layne; Aerospace
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

group, others engaged in activities that stressed individuality (creating personalized nametags, for example), and some focused on the identity of the organization (such as creating a logo for the research lab). After the experiments, participants filled out a short... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

Steven Kramer) and I were doing an exploratory study of daily diaries we had collected from 238 people in twenty-six teams working on creative projects in seven different companies. The diaries were in the form of answers to a brief daily e-mail View Details
Keywords: by Martha Lagace
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

participant filled out a leadership questionnaire from the mindset of the prescribed character. Next, participants were told to reach out to someone in their online networks. Some were told to send notes via LinkedIn with the intention of... View Details
Keywords: by Carmen Nobel
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

determined by how much they trust their partners. When shown profile questionnaires filled out by their partners (who had been induced to either answer the questions or leave them blank), participants routinely gave less money to those... View Details
Keywords: by Michael Blanding
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

management of his or her fund than during the Internet bubble. We need a study as to the impact of the funds to see what, if any, new regulations are required. On July 26, 2002, the SEC wrote to major hedge funds asking them to fill out a View Details
Keywords: by D. Quinn Mills
  • June 1990 (Revised October 1991)
  • Case

Lake Pleasant Bodies Case (A)

By: Joseph L. Badaracco Jr.
Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
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