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December 2022
Article

Scarlet Letters: Rehabilitation Through Transgression Transparency and Personal Narrative Control

By: Erin L. Frey, Ethan Bernstein and Nick Rekenthaler

When employees commit transgressions, organizations often use tools of organizational control to prevent them from transgressing again. We investigate whether organizations can use transgression transparency to rehabilitate transgressors. Although making transgressions... View Details

Keywords: Transparency; Workplace; Transgressions; Qualitative Research; Management Practices and Processes; Organizations; Employees; Reputation; Communication

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June 2016
Article

Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration

By: Curtis K. Chan and Michel Anteby

What could explain inequality within a given job between groups of workers, particularly between women and men? Extant workplace inequality scholarship has largely overlooked as a source for inequality the job’s work content—the actual tasks workers perform. It is... View Details

Keywords: Inequality; Work; Mechanisms And Processes; Stratification; Labor Process; Qualitative Methods (General); Case Method; Field Research; Equality and Inequality; Working Conditions; Gender; Labor; Labor and Management Relations; Air Transportation Industry

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2002
Case

Qualitative Response Models: Ordinal and Multinomial Models

By: William B. Simpson

Keywords: Mathematical Methods

2022
Article

When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-narratives

By: Elizabeth Sheprow and Spencer Harrison

Daily narratives of work can include a mix of ordinary actions and awe-inspiring moments that reveal a vaster, more meaningful reality. When awe is experienced in the context of work, it can prompt self-referential sensemaking about what these experiences mean for the... View Details

Keywords: Narratives; Meaning; Qualitative Method; Emotions; Identity; Employment

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December 2022
Article

Shaping Nascent Industries: Innovation Strategy and Regulatory Uncertainty in Personal Genomics

By: Cheng Gao and Rory McDonald

In nascent industries—whose new technologies are often poorly understood by regulators—contending with regulatory uncertainty can be crucial to organizational survival and growth. Prior research on nonmarket strategy has largely focused on established firms in mature... View Details

Keywords: Technological Change; Innovation; Qualitative Methods; New Categories; Entrepreneurship; Technological Innovation; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Strategy

Research Summary

Overview

I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details

Keywords: Qualitative Research; Ethnography; Corporate Culture; Organizational Behavior; Organizational Change and Adaptation; Theory; Working Conditions; Consulting Industry

Winter 1988
Article

Towards a Redefinition of OD: A Critique of Research Focus and Method

By: Michael Beer

Forthcoming
Article

The Case Study as an Academic Methodology

By: David J. Collis

Pankaj Ghemawat made contributions to the strategy field with his application of case research as an academic methodology. View Details

Keywords: Case Research Methods; Case Method; Case Teaching; Cases; Teaching; Education Industry

Article

From Words to Pixels: Text and Image Mining Methods for Service Research

By: Francisco Villarroel Ordenes and Shunyuan Zhang

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August 1991
Background Note

Marketing Research

Summarizes and synthesizes materials in the following notes: Marketing Situation Assessment, Marketing Research: An Overview of Research Methods, and Research Methods in Marketing: Survey Research. View Details

Keywords: Marketing

Educators

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2013
Article

The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities

By: Michael Beer

Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)... View Details

Keywords: Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organizational Change and Adaptation; Strategic Planning; Organizational Design

2022
Article

Data Poisoning Attacks on Off-Policy Evaluation Methods

By: Elita Lobo, Harvineet Singh, Marek Petrik, Cynthia Rudin and Himabindu Lakkaraju

Off-policy Evaluation (OPE) methods are a crucial tool for evaluating policies in high-stakes domains such as healthcare, where exploration is often infeasible, unethical, or expensive. However, the extent to which such methods can be trusted under adversarial threats... View Details

Keywords: Analytics and Data Science; Cybersecurity; Mathematical Methods

Web

Partners - Case Method Project

Partners Partners AK HI WA OR CA ID NV UT AZ MT WY CO NM ND SD NE KS OK TX MN IA MO AR LA WI IL IN KY TN MS MI OH WV NC AL PA VA SC GA NY NJ MD DC FL VT MA CT DE ME NH RI 1000 teachers across the country See if teachers are already using the case View Details

2022
Working Paper

Category Kings or Commoners? Marketing Shaping and Its Consequences in Nascent Categories

By: Rory McDonald

For a new market category to materialize, someone must actively bring it into existence. Yet it remains a mystery how entrepreneurs, whose resources are stretched thin, can accomplish this task. Prior research emphasizes the importance of market-shaping... View Details

Keywords: Nascent Markets; New Categories; Innovation; Qualitative Methods; Emerging Markets; Strategy; Cultural Entrepreneurship; Innovation and Invention

Web

Case Method - Research Resources | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Exhibition Home Exhibition Business Education & The Case Method The General Shoe Company, 1921 Case Writing & Industry Expansion of the Case Method The Case View Details

Web

Team - Case Method Project

importance within civic life. Melanie Wachtell Stinnett Melanie Wachtell Stinnett is Managing Director of the Case Method Institute. Previously, she served for five years as a director of the Tobin Project, a View Details

1979
Chapter

Research Methods and Data Analysis: The Challenge of Knowing How to Do What About Why

By: T. M. Amabile and W. DeJong

Keywords: Mathematical Methods; Knowledge Acquisition; Knowledge Management; Knowledge Use and Leverage