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- All HBS Web (51)
- Faculty Publications (11)
Show Results For
- All HBS Web (51)
- Faculty Publications (11)
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- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
15 percent respectively. Whenever you think you’re done and your organization is running as efficiently as possible, think again. Whether it be eliminating duplicate procedures or useless and cumbersome paperwork, there are always ways to... View Details
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
Taking a risk by breaking with standard operating procedure can make your company more innovative. Credit: maxsattana In addition to creating a new company that is disrupting the status quo, many founders are also challenging the old... View Details
Keywords: by Julia B. Austin
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
"Perhaps there's too much policy and procedure in place and not enough thinking." For David Brewster, lessons included the "failure of strategic planning to consider the small, frontline detail . . . a matter of getting... View Details
Keywords: by James Heskett
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
team. Incorporate unanticipated, random complications and consider scheduling exercises during peak and non-peak business hours. Ensure the dissemination of clear crisis management procedures to provide structured and effective responses... View Details
Keywords: by Hise Gibson and Anita Lynch
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
each warrants. A bank, for instance, might assign the greatest amount of protection to the database that stores its customers' financial information. For a pharmaceutical company, it might be the research servers that hold data on... View Details
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
Substantive information, which concerns facts or perceptions underlying the negotiation. Procedural information, which helps you understand, manage, and advance the process of negotiating. At the macro level, like a composer learning how... View Details
Keywords: by Kathleen L. McGinn
- 17 Sep 2013
- First Look
First Look: September 17
world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name procedure to identify ethnic Indian users of oDesk in other countries around the world. We... View Details
Keywords: Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
failure and success and from the experiences of others. For our empirical analyses, we use ten years of data from 71 cardiothoracic surgeons who completed over 6,500 procedures using a new technology for cardiac surgery. We find that... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- Op-Ed
Google-Yahoo Ad Deal is Bad for Online Advertising
sponsored search advertising. Industry estimates indicate that Google earns dramatically higher fees for each search.5 By assigning substantial traffic to Google, Yahoo can increase its short-run revenues.6 But if Yahoo View Details
- 07 Dec 2010
- First Look
First Look: Dec. 7
implemented. The case also describes the draft used by the NBA to assign new players to teams. This allows for a discussion of whether a similar system may be preferable to lottery-based or bidding-based View Details
Keywords: Sean Silverthorne
- 15 Nov 2001
- Research & Ideas
Five Questions for Paul Gompers and Josh Lerner
booms, we have seen the impositions of tougher standards by venture capitalists when examining whether to fund or refinance companies, a decrease in the valuations assigned to these firms, and a slowing of the frenetic pace of investment.... View Details
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
This acclaimed, market-leading text emphasizes the basic theme of “different costs for different purposes” and reaches beyond cost accounting procedures to consider concepts, analyses, and management. The 16th edition incorporates the... View Details
Keywords: Sean Silverthorne
- 26 Aug 2008
- First Look
First Look: August 26, 2008
markets the associated stable correspondence is (Maskin) monotonic and Nash implementable. In contrast, the correspondence that assigns all double stable matchings is neither monotonic nor Nash implementable. Download the paper:... View Details
Keywords: Sean Silverthorne
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
a series of meetings so as to surface and test a set of core strategic assumptions. Or they might assign someone to play the devil's advocate so as to ensure that a thorough critique and risk assessment of a proposal has been conducted... View Details
Keywords: by Martha Lagace
- 18 Feb 2015
- First Look
First Look: February 18
enterprises (MNEs), the paper argues we have reason to reject assigning human rights obligations to business enterprises and their managers. The paper begins by distinguishing business and human rights from the more general topic of... View Details
Keywords: Sean Silverthorne
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment to acknowledge all members'... View Details
Keywords: by Sarah Jane Gilbert
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
ambiguous effect on high-quality output. To evaluate this trade-off, I develop a procedure to estimate agents' effort costs and simulate counterfactuals under alternative feedback policies. The results suggest that feedback on net... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
others. For our empirical analyses, we use 10 years of data from 71 cardiothoracic surgeons who completed over 6,500 procedures using a new technology for cardiac surgery. We find that individuals learn more from their own successes than... View Details
Keywords: Carmen Nobel
- 22 May 2012
- First Look
First Look: May 22
responsible for sustainability, and top executive incentives are more likely to be a function of sustainability metrics. Moreover, they are more likely to have organized procedures for stakeholder engagement, to be more long-term... View Details
Keywords: Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he should attend a meeting that he was not invited... View Details
Keywords: Sean Silverthorne