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  • All HBS Web  (317)
    • News  (78)
    • Research  (193)
    • Multimedia  (15)
  • Faculty Publications  (106)

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  • All HBS Web  (317)
    • News  (78)
    • Research  (193)
    • Multimedia  (15)
  • Faculty Publications  (106)
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  • January 2023
  • Article

Psychological Safety Comes of Age: Observed Themes in an Established Literature

By: Amy C. Edmondson and Derrick P. Bransby
Since its renaissance in the 1990s, psychological safety research has flourished—a boom motivated by recognition of the challenge of navigating uncertainty and change. Today, its theoretical and practical significance is amplified by the increasingly complex and... View Details
Keywords: Safety; Risk and Uncertainty; Leadership; Working Conditions; Research; Performance; Learning; Organizational Culture
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Edmondson, Amy C., and Derrick P. Bransby. "Psychological Safety Comes of Age: Observed Themes in an Established Literature." Annual Review of Organizational Psychology and Organizational Behavior 10 (January 2023): 55–78.
  • 2005
  • Chapter

Explaining Psychological Safety in Innovation Teams

By: A. Edmondson and Josephine Pichanick Mogelof
Keywords: Groups and Teams; Safety; Innovation and Management; Working Conditions; Social Psychology
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Edmondson, A., and Josephine Pichanick Mogelof. "Explaining Psychological Safety in Innovation Teams." In Creativity and Innovation in Organizational Teams, edited by L. Thompson and H. Choi, 109–136. Lawrence Erlbaum Associates, 2005.
  • Article

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective

By: Amy C. Edmondson, Monica Higgins, Sara J. Singer and Jennie Weiner
Psychological safety plays a vital role in helping people overcome barriers to learning and change in interpersonally challenging work environments. This article focuses on two such contexts—health care and education. The authors theorize differences in psychological... View Details
Keywords: Healthcare Organizations; Organizations; Health Care and Treatment; Health Industry
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Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner. "Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective." Special Issue on the Role of Psychological Safety in Human Development. Research in Human Development 13, no. 1 (2016): 65–83.
  • 2018
  • Chapter

The Strategic Imperative of Psychological Safety and Organizational Error Management

By: Amy C. Edmondson and Paul Verdin
Despite discussion in the management literature about agile organizations or learning organizations, many large organizations are top-down, slow to change, and fraught with obstacles to learning. We describe “strategy-as-learning” to contrast with the traditional... View Details
Keywords: Strategy; Learning; Safety; Organizational Culture; Performance Consistency
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Edmondson, Amy C., and Paul Verdin. "The Strategic Imperative of Psychological Safety and Organizational Error Management." In How Could this Happen? Managing Errors in Organizations, edited by Jan U. Hagen. Palgrave Macmillan, 2018.
  • Article

Paradise Lost (and Restored?): A Study of Psychological Safety over Time

By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care... View Details
Keywords: Analytics and Data Science; Research; Attitudes; Working Conditions; Well-being; Health Industry
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Bransby, Derrick P., Michaela Kerrissey, and Amy C. Edmondson. "Paradise Lost (and Restored?): A Study of Psychological Safety over Time." Academy of Management Discoveries (in press). (Pre-published online March 14, 2024.)
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

concern, idea, or mistake,” says Edmondson, who identified the importance of psychological safety in team effectiveness 30 years ago and has continued researching its impact on teams and companies. “It’s... View Details
Keywords: by Michael Blanding; Health
  • 2009
  • Working Paper

Varied Experience, Team Familiarity, and Learning: The Mediating Role of Psychological Safety

By: Bradley R. Staats, Francesca Gino and Gary P. Pisano
Prior work examining the relationship of varied experience (i.e., the concurrent completion of multiple tasks) and learning by groups finds inconsistent results. We hypothesize that team familiarity, i.e, individuals' prior shared work experience, may help explain this... View Details
Keywords: Experience and Expertise; Learning; Performance Effectiveness; Groups and Teams; Social Psychology; Familiarity
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Staats, Bradley R., Francesca Gino, and Gary P. Pisano. "Varied Experience, Team Familiarity, and Learning: The Mediating Role of Psychological Safety." Harvard Business School Working Paper, No. 10-016, August 2009. (Revised May 2010, previously titled "Repetition of Interaction and Learning: An Experimental Analysis.")
  • December 1999
  • Article

Psychological Safety and Learning Behavior in Work Teams

By: A. Edmondson
Keywords: Learning; Behavior; Groups and Teams; Health
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Edmondson, A. "Psychological Safety and Learning Behavior in Work Teams." Administrative Science Quarterly 44, no. 4 (December 1999): 350–383. (Outstanding Publication in Organizational Behavior, 2000 by the Academy of Management.)
  • 2022
  • Working Paper

Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice

By: Nicole Abi-Esber, Alison Wood Brooks and Ethan Burris
Psychological safety is a hallmark of effective team functioning. Although prior work shows that characteristics of the leader influence employee judgments of psychological safety (and subsequent decisions to speak up), we know very little about “the specific behaviors... View Details
Keywords: Eye Gaze; Psychological Safety; Voice; Participation; Nonverbal Behavior; Verbal Behavior; Ostracism; Conversation; Groups; Groups and Teams; Social Psychology; Safety; Leadership; Behavior
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Abi-Esber, Nicole, Alison Wood Brooks, and Ethan Burris. "Feeling Seen: Leader Eye Gaze Promotes Psychological Safety, Participation, and Voice." Harvard Business School Working Paper, No. 22-048, January 2022.
  • 1998
  • Working Paper

Psychological Safety and Learning Behavior in Work Teams

By: Amy C. Edmondson
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Edmondson, Amy C. "Psychological Safety and Learning Behavior in Work Teams." Harvard Business School Working Paper, No. 98-093, March 1998.
  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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"Harvard Business School: How to Build Fearless Organizations." No. 51. Scaling Culture (podcast), June 16, 2021.
  • 15 Jul 2021
  • Interview

The Secret to Building a Higher-Performing Company—Amy Edmondson

By: Amy C. Edmondson and Jason Marc Campbell
Research shows that organizations with higher levels of psychological safety perform better on almost any metric or KPI than organizations with a low psychological safety score. Psychological safety is "a belief that one will not be punished or humiliated for speaking... View Details
Keywords: Psychological Safety; Organizations; Performance Effectiveness; Leadership
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"The Secret to Building a Higher-Performing Company—Amy Edmondson." Selling with Love (podcast), July 15, 2021. (Formerly Superhumans at Work.)
  • 18 Feb 2021
  • Interview

Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?

By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:

• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
Keywords: Psychological Safety; Management Skills; Management Style; Interpersonal Communication
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"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
  • 2003
  • Chapter

Managing the Risk of Learning: Psychological Safety in Work Teams

By: Amy C. Edmondson
Keywords: Groups and Teams; Learning; Risk and Uncertainty; Risk Management; Safety; Social Psychology
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Edmondson, Amy C. "Managing the Risk of Learning: Psychological Safety in Work Teams." In International Handbook of Organizational Teamwork, edited by M. West. London: Blackwell Publishing, 2003.
  • Article

Burnout in Surgery Viewed Through the Lens of Psychological Safety

By: Robert A. Swendiman, Amy C. Edmondson and Najjia N. Mahmoud
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Swendiman, Robert A., Amy C. Edmondson, and Najjia N. Mahmoud. "Burnout in Surgery Viewed Through the Lens of Psychological Safety." Annals of Surgery 269, no. 2 (February 2019): 234–235.
  • 2 Sep 2021
  • Interview

Amy Edmondson

By: Amy C. Edmondson and Deepak Jayaraman
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. Amy has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019. She studies teaming,... View Details
Keywords: Psychological Safety; Organizational Culture; Communication; Performance Effectiveness
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"Amy Edmondson." Episode 78. Play to Potential (podcast), September 2, 2021.
  • 2002
  • Working Paper

Managing the Risk of Learning: Psychological Safety in Work Teams

By: Amy C. Edmondson
Citation
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Edmondson, Amy C. "Managing the Risk of Learning: Psychological Safety in Work Teams." Harvard Business School Working Paper, No. 02-062, March 2002.
  • 1 Jan 2021
  • Interview

Encore Teams That Succeed with Amy Edmondson

By: Amy C. Edmondson and Wanda Wallace
Teams in which people are not afraid to speak up, to challenge, to risk saying a wild idea are teams with the best performance. Google has found that psychological safety is a key component of their best teams. Yet, people are afraid of causing trouble, looking... View Details
Keywords: Psychological Safety; Organizational Culture; Trust; Groups and Teams; Performance Effectiveness
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"Encore Teams That Succeed with Amy Edmondson." Out of the Comfort Zone (podcast), VoiceAmerica Talk Radio Network, January 1, 2021.
  • 4 Oct 2021
  • Other Presentation

Amy Edmondson, Professor Leadership & Management at Harvard

By: Amy C. Edmondson and Guy Bloom
Amy C. Edmondson is an American scholar of leadership, teaming, and organizational learning. She is currently the Novartis Professor of Leadership at Harvard Business School. Amy is the author of seven books and more than 75 articles and case studies.
She is... View Details
Keywords: Psychological Safety; Leadership; Organizations; Performance Effectiveness
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"Amy Edmondson, Professor Leadership & Management at Harvard." Leadership Bites (podcast), October 4, 2021.
  • 27 Jul 2021
  • Interview

Amy Edmondson on How to Create a Psychologically-Safe Workplace and What to Do If You Don't Work in One

By: Amy C. Edmondson
Harvard Business School Professor and renowned business expert, Amy Edmondson, talks about the growing link between psychological safety at work and the results that high-performing teams accomplish. She details what psychological safety is, how to create a... View Details
Keywords: Psychological Safety; Teaming; Groups and Teams; Trust; Performance
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"Amy Edmondson on How to Create a Psychologically-Safe Workplace and What to Do If You Don't Work in One." Episode 430. Carey Nieuwhof Leadership Podcast, July 27, 2021.
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