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Publications

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  • All HBS Web  (89)
    • News  (26)
    • Research  (38)
    • Events  (1)
  • Faculty Publications  (13)

Show Results For

  • All HBS Web  (89)
    • News  (26)
    • Research  (38)
    • Events  (1)
  • Faculty Publications  (13)
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  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

has always been quality, a competitive advantage that prompted many Americans to stop buying GM and Ford brands. Toyota can only regain its footing by transforming itself from top to bottom to deliver the highest quality automobiles. When... View Details
Keywords: by William George; Auto
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

prompted a new research paper that starts to investigate ways to make these patents less volatile and more efficient—and makes the case for increased government involvement. "Standards are ubiquitous and necessary," says Josh... View Details
Keywords: by Carmen Nobel; Technology; Legal Services
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

prompting mangers to ask: How can I choose which of these tools is right for my organization? EE: What topics are explored in BCAO's Managers as Teachers module, and why is the module "optional"? Upton: In BCAO, participants... View Details
Keywords: by Staff
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

protect against a company’s having extensive control over its workforce without paying for employee benefits and social security taxes. Until recently, Work 2.0 worked. Now the Work 3.0 era has dawned, prompted by the rapid rise of... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 08 Dec 2015
  • First Look

December 8, 2015

problem and other ongoing challenges within psychological science and allied fields. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50151 forthcoming Behavioral Science & Policy Making the Best Laid Plans Better: How Plan-Making View Details
Keywords: Sean Silverthorne
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

Summing Up Does Social Equality Improve Productivity? Inequality in our society is an important and growing issue. It prompted a debate among respondents to this month's column about the causes, specifically the role played by innovation... View Details
Keywords: by James Heskett
  • 13 Dec 2016
  • First Look

December 13, 2016

Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51972 Innovating in Science and Engineering or 'Cashing In' on Wall Street? Evidence on Elite STEM Talent By: Shu, Pian Abstract— Using data on MIT bachelor's... View Details
Keywords: Carmen Nobel
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

column challenged readers to come up with nominations of current leaders that we might be recognizing for their similarly remarkable accomplishments 10 or 20 years from now. This prompted Sandeep to ask, “Where are those legends, the... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

Sanwal of CMI's Engineered Products Division are responsible for formulating a strategy for the new product. A key issue is the price to charge for the pads. The case raises issues of analyzing market potential, aligning price with... View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

within three years it had four million active customers. This success prompted line-of-business managers to request that Jen and Doug include more functionality in the bank's mobile app that was specific to its businesses, such as credit... View Details
Keywords: Martha Lagace
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

and the Medici String Quartet Harvard Business School Case 607-083 Describes the approach to creative collaboration and leadership adopted by Paul Robertson as leader of one of the most highly regarded string quartets in recent history. Intended to View Details
Keywords: Martha Lagace
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

abandon their ethics to get it.” When applied to individuals, the question prompted an interesting exchange between Sandeep and Phillippe Gouamba regarding the effect of wealth and poverty on the tendency of managers to employ super... View Details
Keywords: by James Heskett
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

workers with heterogeneous human capital interface with machine learning, relative to the older Boolean search technology. We randomly assign individuals with and without computer science and engineering (CS&E) knowledge bases to each... View Details
Keywords: Dina Gerdeman
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

Microsoft at the personal finance software game. And it has done so by hiring software engineers that are hard to find in Silicon Valley—those who actually like to design products that are simpler than those of competitors. Cook's company... View Details
Keywords: by James Heskett; Computer; Technology
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

whether they are a sound investment. An influential study involving eBay showed that search engine ads—especially on brand keywords—were ineffective for the website. After the eBay study came out, the market saw a dip in large-businesses... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 11 Oct 2016
  • First Look

October 11, 2016

the immediate removal of superstar artist Taylor Swift's entire catalogue from Spotify's music streaming service. Is it time for Spotify to reconsider the policies that seem to have prompted Swift's catalogue takedown—and specifically the... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

designed to enhance safety and effectiveness created a culture that unintentionally released men from societal imperatives for "manly" behavior, prompting them to let go of masculine-image concerns and to behave instead in... View Details
Keywords: Sean Silverthorne
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