Publications
Publications
Show Results For
- All HBS Web
(364)
- Faculty Publications (134)
- January 2010 (Revised July 2011)
- Case
Hindustan Unilever Limited
By: Thomas J. DeLong and Mona Srivastava
This case illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a “leading from the middle” example. The story centers on the challenges faced by an HR manager at a factory who must meet organizational objectives while... View Details
- July 2009 (Revised December 2009)
- Case
Echoing Green
By: Julie Battilana, Thomas J. DeLong and James Weber
This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to... View Details
- 2009
- Other Unpublished Work
Motivational Dynamics of Professionals
By: John J. Gabarro, Thomas J. DeLong and Robert Lees
Keywords: Motivation and Incentives
- 2009
- Other Unpublished Work
Organizational Alignment in Professional Services
By: John J. Gabarro, Thomas J. DeLong and Robert Lees
- 01 Jan 2009
- Conference Presentation
The Current State of Professional Service Firms
By: Thomas J. DeLong
Keywords: Business Ventures
- October 2008 (Revised June 2010)
- Case
State of Emergency at Mercy Hospital
By: Thomas J. DeLong and Chirag D Shah
Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details
- July 2008
- Case
Leading from the Side
By: Thomas J. DeLong
Harriet Cornwall, a partner at the law firm of Kensington Palmer, LLP, is made lead over a fellow group of attorneys. Put in charge of guiding her colleagues in their annual goal-setting initiative, she notices four that need special attention. Cornwall must address... View Details
- July 2008 (Revised July 2020)
- Case
Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)
By: Tsedal Neeley and Thomas J. DeLong
Greg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required... View Details
- May 2008
- Background Note
The Producing Manager: A Double-Barreled Role
By: John J. Gabarro and Thomas J. DeLong
The purpose of this note is to ground and amplify on the characteristics and challenges of the producing manager role. It is in response to requests from participants for a piece of "take away" material that can be shared with colleagues in professional service firms... View Details
- 2008
- Other Unpublished Work
The Producing Manager: A Double-Barreled Role
By: John J. Gabarro, Thomas J. DeLong and Rob Lees
Keywords: Management
- November 2007
- Case
Antegren: A Beacon of Hope
By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
The CEO of Biogen Idec faces a set of difficult decisions regarding a promising drug for Multiple Sclerosis that is headed for early approval by the FDA. The first in a series focuses on operational decisions triggered by the drive for early approval. Sparks discussion... View Details
- November 2007
- Supplement
Antegren: A Beacon of Hope (B)
By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
- November 2007 (Revised April 2008)
- Supplement
Antegren: A Beacon of Hope (C)
By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
Keywords: Crisis Management
- November 2007 (Revised April 2008)
- Supplement
Antegren: A Beacon of Hope (D)
By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
Keywords: Crisis Management
- June 2007
- Supplement
Shinsei Bank: Developing an Integrated Firm (B)
By: Thomas J. DeLong and Terence Heymann
- May 2007
- Teaching Note
Shinsei Bank: Developing an Integrated Firm (TN)
By: Thomas J. DeLong and Terence Heymann
- May 2007
- Teaching Note
Alex Montana at ESH Manufacturing Co. (TN)
By: Thomas J. DeLong and Terence Heymann
Keywords: Manufacturing Industry
- March 2007
- Teaching Note
Bradley Marquez: Reduction in Force (TN) (A) and (B)
By: Thomas J. DeLong and Terence Heymann
Keywords: Job Cuts and Outsourcing
- February 2007
- Teaching Note
King Arthur Flour (TN)
By: Thomas J. DeLong and Terence Heymann
Keywords: Food and Beverage Industry