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- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
preset communication protocols to convene the crisis-response team and warn staff. Leaders should be able to pull combinations of pre-set response "modules" off the shelf. — Michael Watkins 4. A designated chain of command. One... View Details
Keywords: by Michael Watkins
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
assessments of you will take on additional importance. Your relationship with your new boss will be built through a series of conversations.— Michael Watkins Establishing How You Will Work Together It's essential to figure out how you and... View Details
Keywords: by Michael Watkins
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
their businesses while staying true to their cultural roots. We sat down with Associate Professor Mukti Khaire, lead author of Noma: A Lot on the Plate; and Associate Professor Anat Keinan and View Details
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
players, and actors—can teach us a number of strategies for distinguishing lies from truth. 1. Listen With All Your Senses University of California Medical School, San Francisco, professor Paul Ekman has pioneered the study of what he... View Details
Keywords: by Michael Wheeler
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
"Every organization attempting to accomplish something has to ask and answer the following question," writes HBS professor Michael C. Jensen in the introduction to his recent working paper:... View Details
Keywords: by Michael C. Jensen
- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
performance. Michael Beer is the Cahners-Rabb Professor of Business Administration, Emeritus, at Harvard Business School. [Image: Unsplash/Andrej Lišakov] Related reading from the Working Knowledge Archives... View Details
Keywords: by Michael Beer
- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
professor Michael Norton, Harold M. Brierley Professor of Business Administration. “We shake when we say hello to someone, and we shake again after a deal is done.” Centuries... View Details
Keywords: by Michael Blanding
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of... View Details
Keywords: by Michael Watkins
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
Corporate budgeting is a joke, and everyone knows it. It consumes a huge amount of executives' time, forcing them into endless rounds of dull meetings and tense negotiations. It encourages managers to lie and cheat, lowballing targets and inflating results, and it... View Details
Keywords: by Michael C. Jensen
- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
released On Competition, Porter collects his most influential articles from HBR, and adds new work on health care, philanthropy, social responsibility, and leadership. This excerpt, coauthored with Harvard Business School View Details
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
Negotiation is a breeze if you're selling a unique product or service that others desperately need: Just sit back and let the bidding begin. Likewise, if you're a buyer in a buyer's market, getting a bargain is a snap. But what happens when lots of other people are... View Details
Keywords: by Michael Wheeler
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
gather with your spouse and kids to enjoy pizza and a movie on Friday nights. These routines are actually rituals—and though we may not think much about them, they can play a meaningful role in our personal and professional lives, says Harvard Business School View Details
Keywords: by Michael Blanding
- 01 Aug 2005
- Research & Ideas
How to Choose the Best Deal
Jim, a well-regarded residential developer operating outside Philadelphia, has been scouting around for a site for his next project. Two properties seem promising. The Abbott estate consists of seventy-five acres of woodlands and some overgrown fields. The executor of... View Details
Keywords: by Michael Wheeler
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
that no one had ever seen and that no one understood what it did was brilliant” Those are the questions David B. Yoffie and Michael A. Cusumano address in their new book, Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove,... View Details
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
In the United States, employers have often treated health benefits as a necessary evil. They have focused on the rising cost of providing health insurance benefits and taken aggressive steps to bring costs down, or at least to slow the rate of increase. In many other... View Details
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
consumer believes." Along with Michael Norton, professor of marketing, Avery explores those extremes in a recent HBS teaching note, Learning from Extreme Consumers. The researchers developed the concept as... View Details
Keywords: by Michael Blanding
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
way? A group of researchers recently considered that idea in a new study, concluding that variety is a crucial ingredient. “We wanted to examine what would be the optimal mix of people to talk to over any time period,” says Harvard Business School View Details
Keywords: by Michael Blanding
- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
described exactly the same way.” Garcia-Rada is lead author on a new working paper about the study, co-written with Leslie John, the James E. Burke Professor of Business Administration at HBS, and Michael... View Details
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process. "I have always been interested in how companies form their reputations, not only restaurants... View Details
- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates... View Details