Professor Jim Heskett - Publications - Faculty & Research

23 Jun 2014
News

New Book Looks at the Life of a CIO

02 Nov 2015
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The Secret Sauce of the Service Sector

28 Sep 2015
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The Evolution of Black Friday Shopping — And What 2021 May Bring

16 Feb 2017
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How Do We Make Sure the Right People End Up with Power in Organizations?

19 May 2023
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Innovating, Funding, and Scaling Climate Solutions at Harvard Business School: Day Three of Harvard Climate Action Week

20 Oct 2014
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The quiet art of being a good listener

05 Jul 2023
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How Are Middle Managers Falling Down Most Often on Employee Inclusion?

19 Feb 2012
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No Bitter Aftertaste From This Stock Offering

01 Dec 2023
News

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

31 Aug 2020
News

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

12 Mar 2021
News

My Favorite Case

“Hesper Silver” I was cold-called by Professor Jim Austin to open the case in our first class, on the first day of our first year. I had read the case but had no idea how to analyze it. I was a deer caught... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

04 Jun 2018
News

Should Directors Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

30 May 2023
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Finding PRIDE

of our founding members; Bart Rubenstein (MBA 1979); Raul Companioni (MBA 1980); Bob Anderson (MBA 1982); Jim Savage (MBA 1977); Paul Williamson (MBA 1983); and Phil Kanner, life partner of my dear friend Steve Mendelsohn (MBA 1984). We... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

innovative solutions, especially Black female knowledge workers. We found that 42 percent of Gen Z Black women are “the first to know when something new or cutting-edge is released.” The gap with the other races was almost two-to-one. Jim... View Details

01 Mar 2013
News

Two Decades of Social Progress

The Social Enterprise Initiative began in 1993 with a pioneering mission: develop new insights and innovative approaches to contribute to the well-being of society. Driven by the vision of John Whitehead (MBA 1947) and the leadership of then-Dean John McArthur and... View Details

01 Mar 2023
News

Step Change

care, transportation, edtech, and fintech sectors. Ayman Ismail, assistant professor of entrepreneurship and founding director of the American University in Cairo’s (AUC) Venture Lab, pegs the earliest movements of Egypt’s venture capital... View Details

Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

Publications