Publications

07 Mar 2008
News

Art of retaining professionals

20 Nov 2019
Video

Career & Professional Development Webinar

05 Jun 2014
Video

Career & Professional Development Overview

October 2004 (Revised March 2006)
Background Note

Compensation in Professional Service Firms

Discusses the compensation of professionals--partners and nonpartners--in a professional services firm. Discusses the considerations that determine the choice of compensation systems and the interrelationship between compensation and other human resources management... View Details

Keywords: Compensation and Benefits; Service Industry

October 2004 (Revised February 2006)
Case

Staffing in Professional Service Firms

This case discusses the problem of balancing demand and supply of professionals over time using a fictional scenario. View Details

Keywords: Selection and Staffing; Service Industry

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

professional networking conjures unctuous thoughts of pressing the flesh with potential employers, laughing at unfunny jokes, and pretending to enjoy ourselves. No wonder a recent study found that View Details

Keywords: by Carmen Nobel

1 Sep 2007
Conference Presentation

Professional Identity Development

By: Scott Snook, Barney Forsythe and Phil Lewis

Keywords: Identity; Growth and Development

22 Jan 2008
Research & Ideas

New Challenges in Leading Professional Services

Professional service firms—law firms, financial services firms, money management firms, private equity firms, hedge funds, management consultants, advertising agencies—are the most challenging and exciting organizations to lead, maintain... View Details

Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services

January 2003 (Revised March 2005)
Case

Planning in Professional Service Firms

In this case, four consultants discuss business planning issues that they are each having within their respective consulting firms. The case addresses how professional compensation, project staffing, hours worked, overhead costs, and billing rates impact profitability. View Details

Keywords: Business or Company Management; Strategic Planning; Profit; Consulting Industry

2013
Case

Surveying Professional Forecasters

By: K. C. Lichtendahl and Y. Grushka-Cockayne

Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients. Long-term success in a professional service firm requires obtaining and developing the right... View Details

31 Mar 2022
News

Navigating the ‘Bermuda Triangle’ in Professional Services

Article

Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation

By: Hila Lifshitz - Assaf

Using a longitudinal in-depth field study at NASA, I investigate how the open, or peer-production, innovation model affects R&D professionals, their work, and the locus of innovation. R&D professionals are known for keeping their knowledge work within clearly defined... View Details

Keywords: Innovation; Knowledge Boundaries; Boundary Work; Professional Identity; Open Innovation; Identity Work; Technological Change; Nasa; Innovation and Invention; Knowledge; Science; Technology; Engineering; Change; Aerospace Industry; North and Central America

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January 2022
Technical Note

The Professional Pledge

09 Feb 2015
News

Professional Networking Makes People Feel Dirty

Research Summary

Organizational Change in Professional Service Firms

Professor Gabarro's current research focuses on organizational change in professional service firms and the challenges that they face in dealing with increased size, scale and complexity. View Details

03 Nov 2016
Video

Career and Professional Development Overview

January 1999
Background Note

The Professional Pledge and Conflict of Interest

It is argued that professionals pledge fiduciary responsibility towards their clients to minimize the occurrence of conflicts of interest, which are socially inefficient. Professional associations are formed to ensure that in their practices, professionals live by... View Details

Keywords: Conflict of Interests; Ethics; Organizations