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Show Results For
- All HBS Web
(6,004)
- People (38)
- News (2,031)
- Research (1,570)
- Events (10)
- Multimedia (107)
- Faculty Publications (995)
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- Research Summary
Building Capabilities in Professional Service Firms
One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients. Long-term success in a professional service firm requires obtaining and developing the right... View Details
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
Professional service firms—law firms, financial services firms, money management firms, private equity firms, hedge funds, management consultants, advertising agencies—are the most challenging and exciting organizations to lead, maintain... View Details
- 1 Sep 2007
- Conference Presentation
Professional Identity Development
By: Scott Snook, Barney Forsythe and Phil Lewis
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
In professional services, successful firms tend to be either small or super-sized. There’s very little middle ground. Take health care, for example. Shouldice is a small, 89-bed hernia hospital in Canada that, over the past several... View Details
Keywords: by Ashish Nanda
- January 2003 (Revised March 2005)
- Case
Planning in Professional Service Firms
By: Ashish Nanda
In this case, four consultants discuss business planning issues that they are each having within their respective consulting firms. The case addresses how professional compensation, project staffing, hours worked, overhead costs, and billing rates impact profitability. View Details
Nanda, Ashish, and Kelley Elizabeth Morrell. "Planning in Professional Service Firms." Harvard Business School Case 903-085, January 2003. (Revised March 2005.)
- January 2022
- Technical Note
The Professional Pledge
By: Ashish Nanda
Nanda, Ashish. "The Professional Pledge." Harvard Business School Technical Note 722-416, January 2022.
- October 2004 (Revised February 2006)
- Case
Staffing in Professional Service Firms
By: Ashish Nanda
This case discusses the problem of balancing demand and supply of professionals over time using a fictional scenario. View Details
Nanda, Ashish, Kelley Elizabeth Morrell, and Lauren Prusiner. "Staffing in Professional Service Firms." Harvard Business School Case 905-026, October 2004. (Revised February 2006.)
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
professional networking conjures unctuous thoughts of pressing the flesh with potential employers, laughing at unfunny jokes, and pretending to enjoy ourselves. No wonder a recent study found that View Details
Keywords: by Carmen Nobel
- Research Summary
Organizational Change in Professional Service Firms
Professor Gabarro's current research focuses on organizational change in professional service firms and the challenges that they face in dealing with increased size, scale and complexity. View Details
- January 1999
- Background Note
The Professional Pledge and Conflict of Interest
By: Ashish Nanda
It is argued that professionals pledge fiduciary responsibility towards their clients to minimize the occurrence of conflicts of interest, which are socially inefficient. Professional associations are formed to ensure that in their practices, professionals live by... View Details
Nanda, Ashish. "The Professional Pledge and Conflict of Interest." Harvard Business School Background Note 899-177, January 1999.
- 2013
- Case
Surveying Professional Forecasters
By: K. C. Lichtendahl and Y. Grushka-Cockayne
Lichtendahl, K. C., and Y. Grushka-Cockayne. "Surveying Professional Forecasters." University of Virginia, Darden School of Business Case UVA-QA-0805, 2013.
- February 2004 (Revised March 2004)
- Background Note
Profitability Drivers in Professional Service Firms
By: Ashish Nanda
This case presents a simple model of the drivers of profitability in a professional service partnership and conducts an empirical exploration of the determinants of profitability among AmLaw 100 firms over the period 1994 to 1999. View Details
Nanda, Ashish. "Profitability Drivers in Professional Service Firms." Harvard Business School Background Note 904-064, February 2004. (Revised March 2004.)
- January 2004
- Supplement
Evolution of Professional Reputation
By: Ashish Nanda
Nanda, Ashish. "Evolution of Professional Reputation." Harvard Business School Spreadsheet Supplement 904-701, January 2004.
- 2009
- Other Unpublished Work
Motivational Dynamics of Professionals
By: John J. Gabarro, Thomas J. DeLong and Robert Lees
Keywords: Motivation and Incentives
- 2003
- Working Paper
How Professional Schools Teach Professional Skills: The Case Method in Action
By: David A. Garvin
- October 2000 (Revised March 2001)
- Case
eLance.com: Building a Professional Services Marketplace
By: Lynda M. Applegate and Kristin Kohler
Launched as an eBay for services, eLance promises to leverage the capabilities of the Internet to not only change the way services are bought and sold, but change the fundamental dynamics of the global economy. Building on theories posited in the HBR article by Tim... View Details
Keywords: Entrepreneurship; Technological Innovation; Job Search; Business or Company Management; Growth and Development Strategy; Business Strategy; Competitive Strategy; Web Sites; Information Technology Industry; Service Industry
Applegate, Lynda M., and Kristin Kohler. "eLance.com: Building a Professional Services Marketplace." Harvard Business School Case 801-224, October 2000. (Revised March 2001.)
- 2021
- Chapter
The Professionalization of Compliance
By: Eugene F. Soltes
Keywords: Compliance
Soltes, Eugene F. "The Professionalization of Compliance." Chap. 3 in The Cambridge Handbook of Compliance, edited by Benjamin van Rooij and D. Daniel Sokol, 27–36. Cambridge Law Handbooks. Cambridge University Press, 2021.
- May 2010
- Article
Leadership Effort in Professional Radiology Associations
By: Srikant M. Datar, John Tan and Sanjay Saini
Professional associations advocate for their members' interests; provide forums for education, training, and certification; and support domain-specific research and development efforts. The purpose of this study was to determine the amount of resources devoted to the... View Details
Datar, Srikant M., John Tan, and Sanjay Saini. "Leadership Effort in Professional Radiology Associations." Journal of the American College of Radiology 7, no. 5 (May 2010): 346–350.
- December 2024
- Article
Are Bankruptcy Professional Fees Excessively High?
By: Samuel Antill
Chapter 7 is the most popular bankruptcy system for U.S. firms and individuals. Chapter 7 professional fees are substantial. Theoretically, high fees might be an unavoidable cost of incentivizing professionals. I test this empirically. I study trustees, the most... View Details
Antill, Samuel. "Are Bankruptcy Professional Fees Excessively High?" Review of Financial Studies 37, no. 12 (December 2024): 3595–3647. (RFS Rising Scholar Best Paper Award; Lead Article and Editor's Choice.)