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Show Results For

  • All HBS Web  (1,539)
    • People  (3)
    • News  (465)
    • Research  (709)
    • Events  (4)
    • Multimedia  (20)
  • Faculty Publications  (282)
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  • 2018
  • Working Paper

What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries

By: Hila Lifshitz - Assaf
In this study, I focus on the emergent processes and practices enacted when using crowdsourcing to solve R&D problems that experts are challenged with. While the literature on crowdsourcing focuses on the online process, this study looks at the full process that takes... View Details
Keywords: Innovation; Nasa; Problem Solving; Problem Formulation; Knowledge Boundaries; Innovation and Invention; Research and Development; Problems and Challenges
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Lifshitz - Assaf, Hila. "What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries." Working Paper, April 2018.
  • Article

Creating High-Impact Coalitions: CEOs Can Lead the Charge on Society’s Biggest Problems

By: Rosabeth M. Kanter and Tuna Cem Hayirli
Traditionally, responses to crises and societal problems—the COVID-19 pandemic, natural disasters, racial inequities—are considered the responsibility of the public sector and NGOs. But addressing the world’s most critical problems requires leadership, resources, and... View Details
Keywords: Coalition; Change; Problem Solving; Organization; Boundaries; Evolution; Mission; Moral Leadership; Balance; "Solutions Approach; Society; Problems and Challenges; Organizations; Mission and Purpose; Leading Change; Trust
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Kanter, Rosabeth M., and Tuna Cem Hayirli. "Creating High-Impact Coalitions: CEOs Can Lead the Charge on Society’s Biggest Problems." Harvard Business Review 100, no. 2 (March–April 2022).
  • 01 Apr 1995
  • Conference Presentation

Exploratory Analysis of the Creative Process in Problem Solving

By: J. Ruscio, Teresa M. Amabile and D. Whitney
Keywords: Creativity; Cognition and Thinking
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Ruscio, J., Teresa M. Amabile, and D. Whitney. "Exploratory Analysis of the Creative Process in Problem Solving." , Boston, MA, April 01, 1995.
  • 2021
  • Book

We the Possibility: Harnessing Public Entrepreneurship to Solve Our Most Urgent Problems

By: Mitchell Weiss
The huge public challenges we face are daunting. At the same time, many of us have come to accept the notion that government can't do new things or solve tough challenges—it's too big and slow and bureaucratic. Not so. Entrepreneurial savvy in government is growing,... View Details
Keywords: Entrepreneurship; Public Sector; Government Administration; Government and Politics; Technological Innovation; Problems and Challenges; Innovation Leadership; Public Administration Industry; Technology Industry
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Weiss, Mitchell. We the Possibility: Harnessing Public Entrepreneurship to Solve Our Most Urgent Problems. Boston, MA: Harvard Business Review Press, 2021.
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 2009
  • Working Paper

Opening Up or Shutting Down? The Effects of Multiple Identities on Problem Solving

By: Lakshmi Ramarajan
Across three studies, I investigate the distinct effects of multiple identity conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that... View Details
Keywords: Interpersonal Communication; Problems and Challenges; Behavior; Conflict Management; Identity; Integration
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Ramarajan, Lakshmi. "Opening Up or Shutting Down? The Effects of Multiple Identities on Problem Solving." Harvard Business School Working Paper, No. 10-041, November 2009.
  • September 13, 2023
  • Article

The Myth of the CEO as Ultimate Decision Maker

By: Nitin Nohria
Chief executives are responsible for guiding corporations, so the role inevitably requires making many decisions. But people overestimate the level of personal involvement CEOs have in this process. Instead of making decisions, CEOs tend to shape decisions, by... View Details
Keywords: Problem Solving; Delegation; Leadership Style; Decision Making; Time Management; Power and Influence
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Nohria, Nitin. "The Myth of the CEO as Ultimate Decision Maker." Harvard Business Review (website) (September 13, 2023).
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

need more of if we are going to truly solve public problems anywhere. If there were ever a time for it, this is it. Given the loss of faith in governments around the world, we need a new approach. And, given... View Details
Keywords: by Martha Lagace
  • 2002
  • Article

Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior

By: A. L. Tucker and Amy C. Edmondson
Keywords: Management; Health; Problems and Challenges; Behavior
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Tucker, A. L., and Amy C. Edmondson. "Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior." Advances in Health Care Management 3 (2002): 87–113.
  • 2018
  • Chapter

An Integrated Model of Dynamic Problem Solving within Organizational Constraints

By: Johnathan R. Cromwell, Teresa M. Amabile and Jean-François Harvey
Book Abstract: Rapid technological change, global competition, and economic uncertainty have all contributed to organizations seeking to improve creativity and innovation. Researchers and businesses want to know what factors facilitate or inhibit creativity in a... View Details
Keywords: Organizations; Problems and Challenges; Creativity
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Cromwell, Johnathan R., Teresa M. Amabile, and Jean-François Harvey. "An Integrated Model of Dynamic Problem Solving within Organizational Constraints." In Individual Creativity in the Workplace, edited by Roni Reiter-Palmon, Victoria Kennel, and James C. Kaufman. San Diego, CA: Academic Press, 2018.
  • January 16, 2020
  • Article

How Global Leaders Should Think About Solving Our Biggest Problems

By: Mark R. Kramer, Marc W. Pfitzer and Helge Mahne
The corporate social conscience will soon be on full display in Davos, Switzerland, where global leaders from business, government, and civil society will assemble on January 21 for the annual meeting of the World Economic Forum. Hundreds of millions of dollars will be... View Details
Keywords: Corporate Social Responsibility and Impact; Social Issues; Global Range; Partners and Partnerships; Strategy
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Kramer, Mark R., Marc W. Pfitzer, and Helge Mahne. "How Global Leaders Should Think About Solving Our Biggest Problems." Harvard Business Review Digital Articles (January 16, 2020).
  • November 25, 2016
  • Article

How to Tell If Machine Learning Can Solve Your Business Problem

By: Anastassia Fedyk
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Fedyk, Anastassia. "How to Tell If Machine Learning Can Solve Your Business Problem." Harvard Business Review (website) (November 25, 2016).
  • 2002
  • Working Paper

Building Process Improvement Capacity: Structuring Problem Solving As Skill Building Exercises

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Spear, Steven J. "Building Process Improvement Capacity: Structuring Problem Solving As Skill Building Exercises." Harvard Business School Working Paper, No. 02-006, September 2002.
  • September 2021
  • Article

Joint Problem-solving Orientation in Fluid Cross-boundary Teams

By: Michaela J. Kerrissey, Anna T. Mayo and Amy C. Edmondson
Using interviews, a national field survey, and an online laboratory study, we have examined teamwork in fluid cross-boundary teams. Across three studies, we qualitatively discovered and quantitatively explored "joint problem-solving orientation" as a new team factor.... View Details
Keywords: Problem Solving; Cross-boundary Teams; Groups and Teams; Problems and Challenges; Performance
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Kerrissey, Michaela J., Anna T. Mayo, and Amy C. Edmondson. "Joint Problem-solving Orientation in Fluid Cross-boundary Teams." Academy of Management Discoveries 7, no. 3 (September 2021): 381–405.
  • June 25, 2022
  • Guest Column

CEOs Didn't Make the Roe Decision. It's Still Their Problem to Solve

By: Sandra Sucher
Keywords: Health Care and Treatment; Trust; Rights; Government Legislation; Social Issues; Employee Relationship Management; Corporate Social Responsibility and Impact; United States
Citation
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Sucher, Sandra. "CEOs Didn't Make the Roe Decision. It's Still Their Problem to Solve." Barron's (June 25, 2022).
  • November 2020 (Revised January 2021)
  • Supplement

Bridge International Academies in 2020: Battling Headwinds to Solve Africa's Education Problems

By: Caroline M. Elkins, Tarun Khanna and Joyce J. Kim
By 2020, Bridge International Academies and its "school in a box" model had achieved great scale. By leveraging digital technology and public-private partnerships, they had reached one million children across Africa and India through hundreds of schools. However, the... View Details
Keywords: Entrepreneurship In Africa; Entrepreneurship In Emerging Markets; Bottom Of The Pyramid; Education In Africa; Scale; Partnerships; Education; Entrepreneurship; Emerging Markets; Health Pandemics; Problems and Challenges; Education Industry; Africa
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Elkins, Caroline M., Tarun Khanna, and Joyce J. Kim. "Bridge International Academies in 2020: Battling Headwinds to Solve Africa's Education Problems." Harvard Business School Supplement 521-048, November 2020. (Revised January 2021.)
  • June 2008 (Revised January 2012)
  • Background Note

Solving a Problem or Sounding the Alarm? Guidelines on Blowing the Whistle

By: Lynn S. Paine and Lara Adamsons
Many of us will at some point in our professional lives encounter situations involving what we believe to be wrongful or injurious activities that may cause harm to innocent parties, our company, or the public. It may be necessary to bring the matter to the attention... View Details
Keywords: Crime and Corruption; Ethics; Corporate Disclosure; Business Processes; Behavior
Citation
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Paine, Lynn S., and Lara Adamsons. "Solving a Problem or Sounding the Alarm? Guidelines on Blowing the Whistle." Harvard Business School Background Note 308-005, June 2008. (Revised January 2012.)
  • February 6, 2024
  • Article

Find the AI Approach That Fits the Problem You’re Trying to Solve

By: George Westerman, Sam Ransbotham and Chiara Farronato
AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical... View Details
Keywords: Technology Adoption; AI and Machine Learning; Organizational Change and Adaptation; Technological Innovation; Analytics and Data Science
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Westerman, George, Sam Ransbotham, and Chiara Farronato. "Find the AI Approach That Fits the Problem You’re Trying to Solve." Harvard Business Review Digital Articles (February 6, 2024).
  • 01 May 2014
  • Working Paper Summaries

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

Keywords: by James K. Sebenius
  • 07 Apr 2014
  • Working Paper Summaries

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

Keywords: by James K. Sebenius
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