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  • All HBS Web  (3,275)
    • People  (16)
    • News  (1,160)
    • Research  (1,318)
    • Events  (2)
    • Multimedia  (7)
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Show Results For

  • All HBS Web  (3,275)
    • People  (16)
    • News  (1,160)
    • Research  (1,318)
    • Events  (2)
    • Multimedia  (7)
  • Faculty Publications  (230)
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  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

useful metaphor because outcomes (market share, profits) in business are the result of interactions among the strategies of a set of players. The games businesses play involve a mix of cooperation to create value and competition and divide up (or claim) the value that... View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 02 Apr 2024
  • What Do You Think?

What's Enough to Make Us Happy?

who fail to have this conversation with ourselves run the risk of chasing and acquiring things that are never enough. These matters are highly personal. I like to think that how we make decisions on these matters determines, as the old... View Details
Keywords: by James Heskett
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

decision anyone makes." What do you think? Original Article In his book Blink, discussed in this column in February 2005, Malcolm Gladwell advised us to place faith in intuition based on experience in deciding many things quickly.... View Details
Keywords: by James Heskett
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

passed-over green workers were superior, staying an average of 8 percent longer and implying the manager would have been better off hiring the green worker in the first place rather than making the... View Details
Keywords: by Michael Blanding; Employment
  • July 2023
  • Case

Crocs: Using Community-Centric Marketing to Make Ugly Iconic

By: Ayelet Israeli and Anne V. Wilson
In 2022, the Crocs Classic Clog was the best-selling item of clothing on Amazon, the brand was one of the fastest growing brands in the U.S., and global net revenue had increased to approximately $3.6 billion. By most accounts, Crocs had become the “it” shoe. Crocs... View Details
Keywords: Brands and Branding; Product Development; Growth and Development; Customer Value and Value Chain; Digital Marketing; Digital Strategy; Segmentation; Advertising; Consumer Products Industry; Apparel and Accessories Industry; United States
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Israeli, Ayelet, and Anne V. Wilson. "Crocs: Using Community-Centric Marketing to Make Ugly Iconic." Harvard Business School Case 524-006, July 2023.
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

put himself in a position to make a smart move when the time was right. When the Patriots first went on the market in the late 1980s, Kraft was wrapped up in other businesses and apparently didn't have the wherewithal to put a deal... View Details
Keywords: by Michael Wheeler
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

"I'm very strong, I can handle this." And he said, "Well, you can't make an omelet without breaking eggs." And I thought, "Oh, could you have a more disgusting analogy for a woman who's giving birth?" I was... View Details
Keywords: by Sean Silverthorne; Health
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

sellout. It's sacrilegious." Levy understood that his primary goal had to be bringing the various Lincoln Center constituents together to build consensus around continuation of the redevelopment project and making Lincoln Center... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

part of the joy of shopping at places like Marshalls or T.J.Maxx or the old Filene’s Basement is the idea of hunting for a bargain. That friction is designed to make you feel like you’ve conquered something,... View Details
Keywords: by Jen McFarland Flint; Retail
  • Article

Making Seconds Count: When Valuing Time Promotes Subjective Well-being

By: Alice Lee-Yoon and A.V. Whillans
Time is a finite and precious resource, and the way that we value our time can critically shape happiness. In this article, we present a conceptual framework to explain when valuing time can enhance vs. undermine well-being. Specifically, we review the emotional... View Details
Keywords: Time; Happiness; Welfare; Money; Value; Well-being
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Lee-Yoon, Alice, and A.V. Whillans. "Making Seconds Count: When Valuing Time Promotes Subjective Well-being." Current Opinion in Psychology 26 (April 2019): 54–57.
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet and advanced computer graphics. And massive investments by the National Institutes of Health in biomedical research, including the Human Genome... View Details
Keywords: by Gary Pisano; Manufacturing
  • March–April 2019
  • Article

Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees

By: Ryan W. Buell
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details
Keywords: Operational Transparency; Customers; Services; Operations; Customer Focus and Relationships; Employees; Customer Satisfaction; Behavior; Service Industry
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Buell, Ryan W. "Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees." R1902H. Harvard Business Review 97, no. 4 (March–April 2019): 102–113.
  • 16 Apr 2001
  • Research & Ideas

Making the Most of Government Upheaval

preliminary findings suggest that the profound economic metamorphoses taking place in Latin America's emerging economies have imposed dramatic changes on the competitive environment, compelling firms to develop new strategies and... View Details
Keywords: by Nancy O. Perry
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

problems—although nothing approaching a crisis—a small group of senior managers decided to investigate. This effort, which took place off-site and lasted several weeks, uncovered a serious flaw in the strategy itself, setting the stage... View Details
Keywords: by Stuart C. Gilson
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

about her research. The topic of her presentation: the mistake we often make in chasing a higher paycheck at the expense of quality time with loved ones. Video: Working too much? Break some bad habits View Video “I started talking to this... View Details
Keywords: by Dina Gerdeman
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

good at associational thinking, or simply associating. They make connections between seemingly unrelated problems and ideas and synthesize new ideas. I would frame associational thinking by asking this question: Has somebody else in the... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

Maybe that’s because influencers don’t post only about makeup; they often provide glimpses into their personal lives through photos of the clothes they wear, the food they eat, the places they travel, and even their spouses, kids, and... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

implementation. "Most are well along in their lives, with grown families. They want to make a difference and do great things, but when they step back, they see that they've been in a bit of a rut, running between e-mails and meetings... View Details
Keywords: by Julia Hanna; Education
  • September–October 2024
  • Article

Why Multibusiness Strategies Fail and How to Make Them Succeed

By: Bharat Anand and David J. Collis
Enterprises that own multiple businesses often have a flawed approach to strategy: They focus too much on the makeup of their portfolios and too little on enhancing the businesses in them.
Strategies for adding value to a corporation’s businesses fall on a... View Details
Keywords: Value Creation; Corporate Strategy; Organizational Structure; Management Systems
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Anand, Bharat, and David J. Collis. "Why Multibusiness Strategies Fail and How to Make Them Succeed." Harvard Business Review 102, no. 5 (September–October 2024): 138–149.
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

and people of color in leadership roles continue to remain scarce, perpetuating a pattern of sameness, with white men often replacing other white men in high-level positions, Chang says. However, the research results also reveal a bright spot: Organizations that View Details
Keywords: by Michael Blanding
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