Performance Metrics - Publications - Faculty & Research

01 Mar 2014
News

The Solution to the Global Food Crisis Just Might Come from Nigeria

Mustapha would be lucky to harvest 1.4 metric tons of maize—one-fifth the yield farmers in Brazil and China can expect. To match their production, he'd need to invest about $500 per hectare. But Mustapha earned only around $600 a year—and... View Details

Keywords: Francis Storrs; John H. Davis; Michael Halse; Crop Production; Agriculture; Administration of Economic Programs; Government; Food Manufacturing; Manufacturing

01 Dec 2011
News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that her youth, inexperience, and... View Details

01 Jun 2009
News

Too Big To Fail

problem is, no one yet has shown how to measure systemic risk. “There are a number of people trying to develop the metrics right now,” says Moss. Without metrics, policymakers are forced to wing it when confronted with a financial crisis.... View Details

Keywords: Roger Thompson; federal bailouts; Credit Intermediation and Related Activities; Finance

01 Mar 2010
News

Money Matters

customer-oriented advisers. The training program includes a set of metrics that relationship managers must hit in the first thirty, sixty, and ninety days. “We track performance against those measures and... View Details

Keywords: Roger Thompson; Finance

30 Nov 2017
News

Happy Meals (Are Here Again)

orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates... View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

Publications