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- All HBS Web
(524)
- People (1)
- News (52)
- Research (364)
- Events (3)
- Multimedia (1)
- Faculty Publications (89)
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- 01 Jun 2005
- News
Transforming the IRS
traditional services on the telephones and in local offices, and offered new electronic services for filing, paying, and information. Why did you change the way the IRS measures employee performance? Performance measures have an enormous... View Details
- 31 Oct 2019
- News
Business Success Means Community Success in Wisconsin; GNN Roundup
his story of turning around the Bucks organization, which includes a major focus on supporting the broader Milwaukee community. “He never called the Bucks a basketball team,” says Hung. “He called them a service organization or a View Details
Keywords: Margie Kelley
- 03 Dec 2024
- News
From One to Many
In the years after Keith Ferrazzi (MBA 1992) published Never Eat Alone, he confessed some reluctance in being labeled “the networking guy.” “But 20 years after writing that first book, and after coaching thousands of teams, I’ve finally recognized there’s a... View Details
- 01 Sep 2012
- News
What’s the Big Idea?
intimidates, never fear. According to Amabile, managers don’t need to be “emotional intelligence geniuses” to jump-start a positive feedback loop of creativity and productivity. “You can support employees’ ability to make progress and... View Details
- 01 Feb 1999
- News
Short Takes
members of a work team believe that well-intentioned efforts, regardless of outcome, will neither be seen negatively nor lead to punishment or rejection? New research by HBS assistant professor Amy C. Edmondson shows that such teams are more able to learn - and,... View Details
Keywords: Judith A. Ross
- 01 Dec 2020
- News
Tried and Tested
the study, I looked at whether they chose to guess or skip questions. In the second part of the study, which you could not do in the field, I administered the same test and forced people to answer all the questions. By doing so, I could see how people would have View Details
- 01 Jun 2005
- News
Do You Speak Business?
in either a team or a one-on-one setting.” Continues Klump, “I understood enough of Chinese culture to know that you rarely, if ever, confront someone in a group setting, as maintaining face is important. So I waited to have a one-on-one session with my boss, in which... View Details
Keywords: Garry Emmons
- 01 Sep 2009
- News
Make the Most of HBS Alumni Resources
performance and submitted recommendations for instituting a formal volunteer recognition program. In the coming year, the board will concentrate on offering real-time feedback on issues presented by the... View Details
- 31 Mar 2023
- News
How Can We Solve the Teacher Shortage Crisis?
enhance their skills, give them the basis to perform like experienced teachers from the show. What have you learned about online learning? What works? Where we need to improve things? Can it become a solution that we use for disseminating... View Details
- 01 Jun 2011
- News
The Best-Laid Plans
forcing mechanism for us,” Gulati says. “Without the discipline of deadlines and deliverables we might have flamed out at the first hurdle.” “For us, the main goal wasn’t to make it to the finals or win, it was to get good feedback that... View Details
- 01 Dec 2018
- News
From Das’s Desk
insights with each other. Leading Professional Service Firms. This program is for senior managers of law firms, VC firms, hospitals, consultancies, and other service organizations. Participants will look at new ways to manage global talent, meet client demands, and... View Details
Keywords: Das Narayandas
- 01 Oct 1997
- News
New Course for General Managers Broadens Managerial Scope and Builds Confidence
participants to understand how their role encompasses all organizational disciplines; to learn to manage up, down, across, and outside the organization; to perform a working assessment of their organizations; and to formulate solutions to... View Details
Keywords: Nancy O. Perry
- 01 Sep 2012
- News
The School of Life
a problem: He didn’t see anyone on the bench whom he trusted. That’s because he had never before put them into tight situations where they could have honed their abilities to perform under pressure. So he had to keep playing his weary... View Details
- 01 Apr 1997
- News
Facing the Music
it hopes will be a long and intimate creative collaboration, providing the artist or band feedback on songs and setting them up with just the right producer and recording engineer to create a harmonious chemistry. In the case of labels... View Details
Keywords: Marguerite Rigoglioso
- 01 Dec 2002
- News
What You Know Depends on Where You Go
inefficiencies, as units within them typically performed below stand-alone peers. Divesting assets to focus on core competencies became the accepted wisdom. Applying this logic, multi-industry conglomerates in other nations, such as the... View Details
- 17 Apr 2019
- News
Give It to Me Straight
on effective professional feedback, honing it in roles at tech icons Apple and Google. The idea? Radical candor, or as Scott (MBA 1996) defines it, caring personally while at the same time, challenging directly. At its base, she says, it’s about being humble enough to... View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
step-by-step, room-by-room guidance on how to create a welcoming and functioning space that expresses your unique individuality. Breaking Through: Leadership Disciplines from Top Performing Staffing Firms by Mike Cleland and Barry Asin... View Details
- 01 Oct 1996
- News
Leading In a New Era
inattention to customer feedback — led to stagnating sales and declining profits. "When I walked into this company in 1994," says Claiborne's straight-talking chairman, president, and CEO Paul Charron, "it was a $2-billion corporation... View Details
Keywords: Nancy O. Perry
- 10 Mar 2021
- News
Next Normal
evidence for the many benefits of remote work—wider geographical reach into different markets, more autonomy over one’s office set up, and the list goes on—studies also make very clear that remote workers’ feelings of professional isolation lead to reduced job View Details
- 01 Jun 2013
- News
Minding The Gap
tools and adapting them to their own contexts. We're really transforming their thinking." Feedback from PELP participants supports that assessment. For istance, the Los Angeles Unified School District—the second-largest district in the... View Details