Pay As You Go - Publications - Faculty & Research

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

required." Whether this is the case or not, several voiced the need to link pay to both financial and non-financial performance measures. As Ellis Baxter put it, " sanity is View Details

Keywords: by Jim Heskett

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

Reinhardt called this a cautionary tale about the risks of differentiating your product in the marketplace. For differentiation to make business sense, he said, you need a willingness to pay on the part of... View Details

Keywords: by Martha Lagace

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

research out of Harvard Business School. In fact, these are just a handful of suspect titles companies are using to classify hourly workers as supervisors and avoid paying an estimated $4 billion in overtime... View Details

Keywords: by Scott Van Voorhis

14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

slight chance to win a jackpot, which increased as they saved more money. "They had not thought before that gambling might be a way to get people to save," says Norton. "Their insight was that you might be... View Details

Keywords: by Michael Blanding

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give?... View Details

Keywords: by Julia Hanna; Retail

31 Jan 2007
HBS Case

When Good Teams Go Bad

go in the varsity boat, just as a business would tap for its frontline team the best available finance or marketing person. But sometimes, as in business, crew coaches find... View Details

Keywords: by Garry Emmons

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

network needs to act as a "channel steward" who looks out for the interests of all players and customers. In this interview, Rangan discusses his concept of channel stewards and why companies need them. Q: View Details

Keywords: by Sean Silverthorne

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

ways of paying for these costs to society, their ideas and efforts may be thwarted in the voting booth in the future. How do we pay for the costs of globalization? What do YOU... View Details

Keywords: by James L. Heskett; Manufacturing

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

$100 for the item, plus shipping, plus taxes. Now, the bill [for the first installment] says $25. You say, ‘OK, now I'm going to buy it for sure.’” Consumers spend more with BNPL BPNL credit burst onto the... View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

26 Jan 2021
Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

says. They can also sort their credit card bills by retailer, focusing on those expensive coffees or take-out orders to rein in spending. “Whatever your weakness is for a retailer, you could look and say, ‘I'm View Details

Keywords: by Kristen Senz; Financial Services

06 Apr 2020
Research & Ideas

Where Do Workers Go When the Robots Arrive?

Economics researchers have long studied how local workers respond when an industry such as steel manufacturing is squashed by obsolescence or competition. Is the region able to regenerate with new industries and workers to fill them? Do... View Details

Keywords: by Rachel Layne; Manufacturing

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

than retaliate. Next, since higher-paid workers want to hold on to their jobs, they would not be as likely to steal as lower-wage workers might. In this case, not stealing is "not a matter of being... View Details

Keywords: by Kim Girard; Retail

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

The cover of last January's Harvard Business Review featured the subhead, "When it's OK to fake it till you make it." “Faking it” is the antithesis of authentic leadership. Following this advice is the most likely path to... View Details

Keywords: by Bill George

August 6, 2020
Article

Companies Must Go Beyond Random Acts of Humanitarianism

By: Frank Cooper and Ranjay Gulati

Any organization can write a check or mobilize resources when confronted with a crisis such as the Covid-19 pandemic or a social movement such as Black Lives Matter. But corporate crisis response becomes much more meaningful when stakeholders know that the organization... View Details

Keywords: Mission and Purpose; Corporate Social Responsibility and Impact

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17 Feb 2003
Research & Ideas

Building Communities as Well as Companies

scrappier start with very little upfront money. Through a trading card deal, free tickets from a relative who worked for an airline, and lots of time on the phone and on the road, he gradually built a roster of clients. Create Value As... View Details

Keywords: by Julia Hanna

September 2015
Article

Banks as Patient Fixed-Income Investors

By: Samuel G. Hanson, Andrei Shleifer, Jeremy C. Stein and Robert W. Vishny

We examine the business model of traditional commercial banks when they compete with shadow banks. While both types of intermediaries create safe "money-like" claims, they go about this in different ways. Traditional banks create money-like claims by holding illiquid... View Details

Keywords: Shadow Banking; Safe Money-like Claims; Commercial Banking

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02 Feb 2004
Research & Ideas

Where Does Apple Go From Here?

the markets they serve.— David Yoffie For example, we're already seen outside the United States that Microsoft is getting enormous pressure in places like Thailand, China, and India because people simply aren't going to View Details

Keywords: by Sean Silverthorne

02 Apr 2019
Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

motivation for working all these hours is not actually to produce high-quality work. In fact, there’s a lot of evidence to suggest that it’s going to undermine the quality of the work.” Confronting deeply held beliefs has been part of... View Details

Keywords: by Danielle Kost; Consulting; Service

25 Jun 2001
Lessons from the Classroom

Machiavelli, Morals, and You

World As It Is The last part of the course focuses on Machiavelli's The Prince. If you look closely at Machiavelli, said Badaracco, the people he admired were the entrepreneurs of his era. They weren't... View Details