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  • All HBS Web  (584)
    • News  (92)
    • Research  (447)
    • Events  (2)
    • Multimedia  (8)
  • Faculty Publications  (263)

Show Results For

  • All HBS Web  (584)
    • News  (92)
    • Research  (447)
    • Events  (2)
    • Multimedia  (8)
  • Faculty Publications  (263)
← Page 2 of 584 Results →
  • February 2013
  • Article

Sustaining Innovation When Outsourcing Components in Multi-technology, Multi-component Systems

By: Ian Mackenzie and Casimer DeCusatis
Firms producing multi-technology, multi-component systems are increasingly outsourcing selected components to achieve both reduced cost and enhanced innovation benefits. Given typical inter-dependence between innovation at the system and component levels, an important... View Details
Keywords: Innovation; Job Cuts and Outsourcing; Alignment; Innovation and Invention; Information Technology Industry
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Mackenzie, Ian, and Casimer DeCusatis. "Sustaining Innovation When Outsourcing Components in Multi-technology, Multi-component Systems." Innovation: Management, Policy & Practice 15, no. 1 (February 2013).
  • 25 Oct 2012
  • News

Has America Outsourced Too Much?

  • November 1990 (Revised March 1994)
  • Case

Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)

By: Lynda M. Applegate and Herminia M. Ibarra
Describes grassroots effort which culminated in Digital's winning a competitive bid for the outsourcing of Kodak's internal telecommunications business. Describes the "Telstar" project, from the initial identification of the business opportunity to the process of... View Details
Keywords: Innovation and Management; Partners and Partnerships; Leading Change; Agreements and Arrangements; Business or Company Management; Bids and Bidding; Decision Making; Management Teams; Telecommunications Industry
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Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)." Harvard Business School Case 191-039, November 1990. (Revised March 1994.)
  • 01 Jun 2004
  • News

Cyberposium: Pros and Cons of Outsourcing

The nuances of outsourcing — a swiftly growing phenomenon — are sometimes lost in a blizzard of headlines about IT jobs disappearing overseas. At the ninth annual Cyberposium conference, a panel of experts offered their perspective on a... View Details
Keywords: cyberposium; cost; Corporate Services
  • 2012
  • Working Paper

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
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Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Harvard Business School Working Paper, No. 11-057, December 2010. (Revised September 2011, January 2013. NBER Working Paper Series, No. w18723, January 2013)
  • Article

Missing the True Significance of Outsourcing

By: Amar Bhidé
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Bhidé, Amar. "Missing the True Significance of Outsourcing." Asian Wall Street Journal (June 23, 2004).
  • October 1992
  • Supplement

Eastman Kodak Co.: Perspectives on Outsourcing

By: Lynda M. Applegate
Keywords: Job Cuts and Outsourcing; Perspective; Manufacturing Industry; Consumer Products Industry
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Applegate, Lynda M. "Eastman Kodak Co.: Perspectives on Outsourcing." Harvard Business School Video Supplement 193-506, October 1992.
  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
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Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science 24, no. 5 (September–October 2013): 1539–1557.
  • August 1995
  • Teaching Note

Xerox: Outsourcing Global Information Technology Resources TN

By: Richard L. Nolan
Teaching Note for (9-195-158). View Details
Keywords: Revenue; Information Technology; Technological Innovation; Contracts; Decisions; Job Cuts and Outsourcing; Computer Industry
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Nolan, Richard L. "Xerox: Outsourcing Global Information Technology Resources TN." Harvard Business School Teaching Note 196-055, August 1995.

    Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

    The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased... View Details

    • April 1993 (Revised December 2001)
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)

    By: F. Warren McFarlan and Katherine Seger
    Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details
    Keywords: Job Cuts and Outsourcing; Agreements and Arrangements; Technology Industry
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)." Harvard Business School Case 193-146, April 1993. (Revised December 2001.)
    • April 1993 (Revised December 2001)
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

    By: F. Warren McFarlan and Katherine Seger
    Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
    Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Information Technology Industry
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)." Harvard Business School Case 193-145, April 1993. (Revised December 2001.)
    • October 2006 (Revised April 2011)
    • Teaching Note

    Strategic Outsourcing at Bharti Airtel Limited (TN)

    By: Francisco de Asis Martinez-Jerez
    Teaching Note to (107-003) and (107-004). View Details
    Keywords: Job Cuts and Outsourcing
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    Martinez-Jerez, Francisco de Asis. "Strategic Outsourcing at Bharti Airtel Limited (TN)." Harvard Business School Teaching Note 107-041, October 2006. (Revised April 2011.)
    • winter 1995
    • Article

    How to Manage an IT Outsourcing Alliance

    By: F. W. McFarlan and R. L. Nolan
    Keywords: Management; Job Cuts and Outsourcing; Information Technology; Alliances
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    McFarlan, F. W., and R. L. Nolan. "How to Manage an IT Outsourcing Alliance." MIT Sloan Management Review 36, no. 2 (winter 1995): 9–24.
    • February 1996 (Revised May 2002)
    • Teaching Note

    Xerox: Outsourcing Global Information Technology Resources TN

    By: F. Warren McFarlan
    Teaching Note for (9-195-158). View Details
    Keywords: Job Cuts and Outsourcing; Information Technology; Global Range; Resource Allocation; Manufacturing Industry; Consumer Products Industry
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    McFarlan, F. Warren. "Xerox: Outsourcing Global Information Technology Resources TN." Harvard Business School Teaching Note 196-086, February 1996. (Revised May 2002.)
    • April 1993 (Revised May 1994)
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

    By: F. Warren McFarlan and Katherine Seger
    Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
    Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
    • May 2004 (Revised September 2004)
    • Background Note

    Outsourcing IT: The Global Landscape in 2004

    By: F. Warren McFarlan and Brian DeLacey
    Profiles the history and context of outsourcing, with particular focus on information technology. View Details
    Keywords: Job Cuts and Outsourcing; Information Technology
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    McFarlan, F. Warren, and Brian DeLacey. "Outsourcing IT: The Global Landscape in 2004." Harvard Business School Background Note 304-104, May 2004. (Revised September 2004.)
    • 23 Mar 2018
    • Working Paper Summaries

    Experience Markets: An Application to Outsourcing and Hiring

    Keywords: by Christopher T. Stanton and Catherine Thomas
    • November 1990 (Revised March 1994)
    • Supplement

    Digital Equipment Corp.: The Kodak Outsourcing Agreement (B)

    By: Lynda M. Applegate and Herminia M. Ibarra
    Describes "Frantic Friday," the day the Digital-Kodak contract was scheduled to be signed. Designed to be handed out in class. View Details
    Keywords: Job Cuts and Outsourcing; Technology; Manufacturing Industry; Consumer Products Industry
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    Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (B)." Harvard Business School Supplement 191-040, November 1990. (Revised March 1994.)
    • June 1993
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A) and (B) (Abridged)

    By: F. Warren McFarlan and Katherine N. Seger
    Describes the largest information systems outsourcing agreement in the industry from the perspectives of both companies involved in the deal. View Details
    Keywords: Restructuring; Transition; Job Cuts and Outsourcing; Contracts; Agreements and Arrangements; Business Strategy; Information Technology
    Citation
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    McFarlan, F. Warren, and Katherine N. Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A) and (B) (Abridged)." Harvard Business School Case 193-178, June 1993.
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