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  • All HBS Web  (78)
    • News  (27)
    • Research  (47)
    • Multimedia  (1)
  • Faculty Publications  (14)

Show Results For

  • All HBS Web  (78)
    • News  (27)
    • Research  (47)
    • Multimedia  (1)
  • Faculty Publications  (14)
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  • 21 May 2013
  • First Look

First Look: May 21

Divergence between rich and poor countries since 1820. Download working paper: http://www.nber.org/papers/w19010 Improving Store Liquidation By: Craig, Nathan, and Ananth Raman Abstract—Store liquidation is the time-constrained divestment... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000 items, with that number climbing... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

ExtraCare, and pay-for-membership cards for stores including Costco. In a very basic form loyalty schemes have been around for as long as people have been exchanging goods—consider the farmer who threw in an extra ear of corn for his best... View Details
Keywords: by Maggie Starvish; Retail
  • 12 Nov 2013
  • First Look

First Look: November 12

India. In early 2013, Starbucks, the world's leading coffee chain company, opened its first 11 outlets in India's metropolitan cities with local giant, Tata, and promises of a national roll out. CCD management debated whether there was... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2011
  • HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

In the spring of 2005, media outlets from Gizmodo to Good Morning America were buzzing about Clocky, an alarm clock that jumped off the nightstand and rolled away chirping and beeping, forcing its owner to get out of bed to turn it off... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

John Osher is one of those casually and spectacularly successful people who make serial entrepreneurship look like a cakewalk. He began racking up wins at an early age—starting and selling both a vintage clothing store and an earring... View Details
Keywords: by Dennis Fisher; Consumer Products
  • 25 Oct 2016
  • First Look

October 25, 2016

diverse cultures, their moral compass may lose some of its precision. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51756 forthcoming Marketing Science Why Outlet Stores Exist: Averting... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

bought that product at that price even if they tried” Some of the products on display were designed specifically to sell at the outlet stores and had never appeared on retail shelves. Those products,... View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

walking to the back of the store, and just how willing customers would be to go deeper into a website to find a better price.” In previous work, Ngwe has shown that outlet stores function much like the... View Details
Keywords: by Michael Blanding; Retail
  • 13 Apr 2015
  • Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

Gap stores and 155 Gap Outlet stores revealed that these labels increased sales by 8 percent among female shoppers in the retail stores. Among male retail shoppers and all Gap... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

diversified from there. Now, as CEO and managing director of Pantaloon Retail (India) Limited, he oversees thirty-two department stores in fifteen cities. "Ordinary people are buying what the rich can afford," he said, adding... View Details
Keywords: by Julia Hanna; Consumer Products; Retail
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

and other outlets that sold only cosmetics. Equally important, she thought most women would rather learn to make themselves more beautiful than pay expensive beauticians to do this. She thus eschewed the early selling strategies of... View Details
Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

For decades, major retailers offered customers only two methods of purchasing: directly at the store or from catalogs sent through the mail. With the advent of the Internet, retail companies that offered only one or two channels suddenly... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

excess inventory was a perennial problem for the company. The inventory could be sold off only via heavy discounting, which tended to depress margins for all sales. Since the warehouse was close to a major Canadian city, a group of employees proposed adding an View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

Capitalizing on the growth of suburban malls, SMI soon had more than one hundred retail stores, mostly in the Northeast. During the 1980s, it took the product nationwide, with outlets in more than four hundred malls. Growth slowed in the... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 30 Jan 2006
  • HBS Case

The Case of the Mystery Writer’s Brand

marketing his work, sometimes investing his own money in outlets such as television commercials and billboards that are more frequently used for fast food than books. Whatever the genre (he has also published romance novels, science... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing
  • 19 Mar 2008
  • Research & Ideas

Finding Success in the Middle of the Market

at least seven different store formats, from convenient Tesco Express outlets at one end of the spectrum to full assortment hypermarkets at the other. But, within all its stores, Tesco implements the same... View Details
Keywords: by John Quelch; Auto; Retail
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

be able to experiment with the economics and logistics of a pizza business and gain firsthand experience of his customers as well. The outlet was an instant hit, but Pujals resisted the temptation to immediately replicate it. He waited a... View Details
Keywords: by Walter Kuemmerle
  • 10 Mar 2015
  • First Look

First Look: March 10

introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry... View Details
Keywords: Carmen Nobel
  • 27 Oct 2014
  • Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

example, the California-based Rogers Family Company exports coffee from its farm, Finca Peru Paris, and sells it at major retail outlets such as Costco stores on the west coast of the United States. Lurtz... View Details
Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness
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