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  • February 2014 (Revised June 2014)
  • Background Note

The Information Superhighway Meets the Highway: Technology and Mobility Trends and Opportunities

By: Rosabeth Moss Kanter and Kevin Rosier
Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation systems are in need of repair and renewal, and the sector is at the cusp of a technological revolution. The... View Details
Keywords: Technology; Information Technology; Infrastructure; Transportation; Information Infrastructure
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  • October 1996
  • Article

Organizational Competencies, Technological Strategy and Evolutionary Dynamics: Some Observations

Keywords: Organizations; Technology; Strategy
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  • Research Summary

Self-Management & Self-Organizing Systems

Self-management serves as a foundational theme for much of my research; many of my interests were forged while working to enable self-management in organizational settings.  Self-managing systems rely heavily on interpersonal relationships, peer regulation and... View Details
Keywords: Self-Managed Organizations; Self-organizing Systems; Hierarchy; Control
  • October 1990 (Revised January 1991)
  • Case

AB Volvo: Organizational Development and Its Impact on Information Systems

By: Robert G. Eccles Jr.
Keywords: Organizations; Growth and Development; Information Technology; Auto Industry
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  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity

By: Carliss Y. Baldwin
This is the first chapter in Part 3. Its purpose is to contrast the value structure of platform systems with step processes from a technological perspective. I first review the basic technical architecture of computers and argue that every computer is inherently a... View Details
Keywords: Platform Systems; Step Processes; Computer Architecture; Modularity; Information Technology; Digital Platforms
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  • September 2019
  • Article

Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008

By: Ryan Raffaelli
In 1983, 14 years after the introduction of the battery-powered quartz watch, mechanical watches and the Swiss watchmakers who built them were predicted to be obsolete (Landes, 1983). Unexpectedly, however, by 2008 the Swiss mechanical watchmaking industry had... View Details
Keywords: Technology Reemergence; Technology Cycles; Cognition And Market Redefinition; Legacy Technology Trajectories; Information Technology; Demand and Consumers; Organizational Change and Adaptation; Identity; Change; Consumer Products Industry; Switzerland
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    NGOs and Organizational Change

    The organizational dynamics of non-governmental organizations (NGOs) have become increasingly complex as they have evolved from small local groups into sophisticated multinational organizations with global networks. Alnoor... View Details

    • May 2017
    • Supplement

    ATH Technologies (D)

    By: Robert Simons and Jennifer Packard
    Supplements the (A) case. Designed as an on-class handout. View Details
    Keywords: Strategy And Execution; Management Control Systems; Performance Management; Balancing Innovation And Control; Health Industry
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    • August 2016 (Revised May 2018)
    • Module Note

    Strategy Execution Module 1: Managing Organizational Tensions

    By: Robert Simons
    This module reading lays the foundation for executing strategy using performance measurement and control systems. Properly applied, these systems can overcome the organizational blocks that impede the potential of all people who work in modern organizations. This... View Details
    Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Performance Measurement; Profit Planning; Organization Design; Profitable Growth; Management Attention; Organizational Conflict; Human Behavior; Strategy; Ethics; Goals and Objectives; Organizational Design; Management Analysis, Tools, and Techniques; Performance; Measurement and Metrics
    Related
    • October 1991
    • Background Note

    Management Power and Style: Implications for Information Technology and Organizational Change

    Related
    • 2013
    • Article

    The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities

    By: Michael Beer
    Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)... View Details
    Keywords: Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organizational Change and Adaptation; Strategic Planning; Organizational Design
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    • May 2017
    • Supplement

    ATH Technologies (E)

    By: Robert Simons and Jennifer Packard
    Supplements the (A) case. Designed as an in-class handout. View Details
    Keywords: Strategy And Execution; Management Control Systems; Balancing Innovation And Control; Health Industry
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    • May 2017
    • Supplement

    ATH Technologies (C)

    By: Robert Simons and Jennifer Packard
    Supplements the (A) case. Designed as an in-class handout. View Details
    Keywords: Strategy And Execution; Management Control Systems; Performance Management; Balancing Innovation And Control; Management Systems; Performance; Health Industry
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    • 1995
    • Article

    Technological Evolution, System Architecture, and the Obsolescence of Firm Capabilities

    By: Marco Iansiti and T. Khanna
    Keywords: Information Technology; System; Design
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    • May 2017
    • Supplement

    ATH Technologies (B)

    By: Robert Simons and Jennifer Packard
    Supplements the (A) case. Designed as an in-class handout. View Details
    Keywords: Strategy And Execution; Management Control Systems; Performance Management; Balancing Innovation And Control; Management Systems; Performance; Health Industry
    Related
    • May 2017 (Revised June 2017)
    • Case

    ATH Technologies (A): Making the Numbers

    By: Robert Simons and Jennifer Packard
    An exercise that takes students through five stages of growth in an entrepreneurial start-up in the medical devices industry: 1) founding, 2) growth, 3) push to profitability, 4) refocusing process, and 5) takeover by new management. At each stage, students must... View Details
    Keywords: Strategy And Execution; Management Control Systems; Balancing Innovation And Control; Performance Management; Business Growth and Maturation; Business Startups; Profit; Geographic Location; Governance Controls; Innovation and Invention; Management Succession; Performance Evaluation; Medical Devices and Supplies Industry
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    • Article

    Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

    By: A. Tucker and A. Edmondson
    The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
    Keywords: Health Care and Treatment; Health Industry
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    • June 2023
    • Article

    Gaining Organizational Adoption: Strategically Pacing the Deployment of Digital Innovations

    By: Rebecca Karp
    Scholars have long suggested that to foster adoption for their innovative products and services, entrepreneurs should engage with customers to better understand their unmet needs. Yet, customers frequently reside in organizations, and organizational members may not be... View Details
    Keywords: Entrepreneurship And Strategy; Digital Innovation; Healthcare; Work And Organizations; Organizational Adoption; B2B; Customers; Technology Adoption; Innovation Strategy; Organizational Change and Adaptation
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    • 15 Dec 2003
    • Research & Ideas

    Women Leaders and Organizational Change

    success, are closely aligned with idealized masculine interests, attributes, and life situations is a hard sell, especially to those who have become successful within this system—whether men or women, rich or poor, white or minority.... View Details
    Keywords: by Mallory Stark
    • May 2017 (Revised June 2017)
    • Teaching Note

    ATH Technologies Case Series

    By: Robert Simons and Jennifer Packard
    Teaching Note for HBS Nos. 117-012, 117-013, 117-014, 117-015, 117-016, and 117-017. View Details
    Keywords: Balancing Innovation And Control; Strategy And Execution; Management Control Systems; Performance Management
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