Filter Results:
(62)
Show Results For
- All HBS Web (394)
- Faculty Publications (144)
Show Results For
- All HBS Web (394)
- Faculty Publications (144)
Sort by
- 25 Feb 2020
- News
Case Study: The Credit Bureau
moves about a dozen times before buying a home, and all too often the bookshelf purchased for one apartment isn’t needed in the next. As a result, about 10 million tons of furniture go to landfills every year, Ramírez says. He and Aditya Khilnani (MBA 2019) founded the... View Details
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 21 Nov 2024
- News
Mother Nurture
support.” Having friends and family who’d experienced these complications—and as young women hoping to start families themselves one day—Keshani, Richter, and Cole decided to change those odds. Over the course of their second year at HBS, they developed and launched... View Details
Keywords: Margie Kelley
- 01 Jun 2012
- News
New Venture Winner an Undercover Success
recipient of $25,000 for TrophoMax, a producer of patented seed and leaf inoculants. Jonathan Assayag (MBA 2010) of the HBS Club of Brazil was a semifinalist for Lema21, an online retail channel for quality... View Details
- 04 Sep 2019
- News
Clicks and Mortar
increasingly transform into places for experiences, not just for taking inventory home. What probably will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive for that purpose. The... View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
- 01 Jun 2022
- News
Eyes in the Skies
firm whether a vessel carrying vital goods has left port or show an insurance company the damage a tornado has left in its wake. Customers access the BlackSky constellation through an online portal that allows them to image locations... View Details
Keywords: Alexander Gelfand
- 01 Dec 2003
- News
DonorsChoose: Teaming Up with Teachers
primarily for public schools serving low-income families. It has created an online marketplace connecting teachers with “citizen philanthropists,” who buy supplies or services the schools can’t afford. At www.DonorsChoose.org, teachers... View Details
- 01 Jun 2022
- News
Case Study: Glass Half Full
Amazon and relying instead on Shopify as an online storefront and on ShipBob for fulfillment. Then came the cold shower of reality: Customer acquisition beyond Amazon can prove very expensive. He decided to offer Neutrall’s products there... View Details
- 01 Mar 2010
- News
Money Matters
are common in the United States, “no other company in India is working on this model, and it represents a huge channel innovation,” he explains. To hone iTrust’s credentials as a thought leader in financial advice, the firm quickly... View Details
- 20 Apr 2020
- News
To Build Connection in Quarantine, Clubs Go Virtual
about the virus. I thought that it was important information and suggested we should share it with our membership.” Lundgren suggested organizing and moderating the online program for club members, and Seftel agreed without hesitation.... View Details
Keywords: Margie Kelley
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
is one of the key reasons why I wrote my book. Back in 2006, Chris Anderson [author of the The Long Tail] got people thinking that new technology would change what consumers would be choosing and, therefore, what content producers should be making. His theory was that... View Details
- 01 Mar 2016
- News
Case Study: Paper Chase
operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and View Details
- 01 Mar 2012
- News
Shop Talk, Different Avenues
disruptive business model: an online site that requires customers to register, featuring flash sales of discounted luxury goods for men and women in categories including designer clothing, accessories, home goods, food and wine, and... View Details
- 01 Dec 2017
- News
2017 in Media: Courting the Cord-Cutters
channels at a lower cost—but the skinny bundle never seems to satisfy anyone because it doesn’t include customers’ “passion” channels. There’s no skinny bundle with the History Channel, for instance, or the Discovery Channel. Meanwhile,... View Details
- 01 Sep 2014
- News
Alumni Achievement Awards 2014
on the next big thing, Dahod marries technological understanding with management expertise to solve high-tech problems and build cutting-edge companies. With five advanced degrees and five successful startups under his belt, Dahod View Details
- 01 Sep 2003
- News
These Are the Good Old Days
number of available channels grew rapidly. CNN made world news available nearly instantaneously and delivered it 24/7. And what once was seen and heard only on television is now “rebroadcast” via the Internet. “Obviously, things have... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
student-focused initiative has collectively raised more than $30,000 in less than 3 weeks, has mentored more than 350 prospective business school and graduate students, and started a fundraiser to procure oxygen concentrators and channel... View Details
- 01 Sep 2024
- News
Back to School
was 24 and an extremely reckless person, especially when it came to driving. Skydiving became a way to channel that recklessness into a much more structured and regulated sport. I’m one of the few people who didn’t start their skydiving... View Details
- 01 Dec 2009
- News
Broad Range of Interests Among Nine New Faculty
1999), who also joins the Accounting & Management unit, came to HBS after 37 years at Bankinter, one of Spain’s most successful banks and noted for its innovations in technology and online banking. Arena, who holds a Ph.D. in engineering,... View Details
Keywords: Margie Kelley