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  • All HBS Web  (240)
    • People  (1)
    • News  (87)
    • Research  (93)
    • Events  (3)
  • Faculty Publications  (19)

Show Results For

  • All HBS Web  (240)
    • People  (1)
    • News  (87)
    • Research  (93)
    • Events  (3)
  • Faculty Publications  (19)
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  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 15 May 2024
  • Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

rate on a scale from zero to five the level of driving automation they preferred for themselves, while the rest of the group shared the level they preferred for others. Level zero of the scale, which was developed by the Society of... View Details
Keywords: by Rachel Layne; Transportation; Auto
  • 30 Jun 2022
  • HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

of that hole: The company was worth $3.3 billion as of June 21, a fraction of its almost $50 billion market cap in January 2021. Its shares now trade for less than $10 a share, down from an intraday high of $170 in December 2020. “That’s... View Details
Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

office. Wu suspects some companies may even open satellite offices in an effort to shorten workers’ commutes. Wu doesn’t have a long commute himself; he lives in Cambridge, close enough to either walk or ride an electric scooter to HBS.... View Details
Keywords: by Lane Lambert
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

Gerdeman is a senior writer at Harvard Business School Working Knowledge. [Image: PeopleImages] Does reflection help you? Share your insights below. Book Excerpt Mosaic Reflection By Joseph Badaracco The founder and CEO of a very... View Details
Keywords: by Dina Gerdeman
  • 07 Jul 2021
  • Book

Good News for Disgraced Companies: You Can Regain Trust

were accused of sexual harassment and other abusive treatment of employees. Plus the ride-sharing service was “flat-out wrong” to try and poach drivers from its competitor, Lyft, in 2014, Sucher says. The company has made some good-will gestures, such as giving people... View Details
Keywords: by Lane Lambert
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

that are selected—and the ones that get implemented,” Lane says. An increasingly on-demand world has raised the stakes for innovation at many companies, whose leaders face pressure to constantly update, upgrade, and introduce products.... View Details
Keywords: by Rachel Layne; Aerospace
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

regulations needed to be based on hard science and engineering knowledge. To achieve this, collaboration with the Swedish government was seen as instrumental and joint R&D was regarded as a means to share knowledge and costs. The... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

the neglect of the others. When this happens, even the emphasized drive will in time become frustrated. To maintain a reasonable balance among the drives requires hands-on steering by the leadership of the organization. Like riding a... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

Is there a light at the end of the tunnel for General Motors? Or are those just headlights from an oncoming train? Among Harvard Business School faculty, it depends on whom you ask. The carmaker—home to such storied brands as Cadillac, Buick, and Chevrolet—enjoyed a 46... View Details
Keywords: by Staff; Auto
  • 07 Aug 2012
  • First Look

First Look: August 7

a pair share the same ethnic background, attended the same school, or worked for the same employer previously). Moreover, frequent collaborators in syndication are those venture capitalists who display a high level of mutual affinity. We... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2020
  • Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
Keywords: by Danielle Kost; Energy
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when. With facial recognition and infrared cameras, there can be time series data collected from your temperature and probably what was in the breaths you exhaled, captured over weeks and years, as you enter vestibules and ride... View Details
Keywords: by Dina Gerdeman
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

upstarts like Uber and Zipcar are making it easier (and less expensive) to find alternatives to car ownership. Self-driving cars, which will one day become part of the rental/cab fleet, will be another impetus to put old Betsy up on the rack once and for all. Need a... View Details
Keywords: by Sean Silverthorne; Auto
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

like." Yet as car manufacturers, tech companies, and ride hailing services move forward with plans for deploying AVs, widespread deployment has been slow, primarily because AVs face a huge challenge: Many people are uneasy about... View Details
Keywords: by Michael Blanding; Auto
  • 05 Mar 2013
  • First Look

First Look: March 5

businesses. From 2005 to 2009, the company focused on becoming a leading regional developer with a multiproduct offering. That strategy was successful, riding the wave of spectacular growth in the Chinese real estate sector from 1998 to... View Details
Keywords: Sean Silverthorne
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

years later another colleague relies on Amazon for delivery of dog food to a remote location in Maine at a price comparable to the local supermarket.) There is no question that Bezos has built a retailing juggernaut, one that is capturing the largest View Details
Keywords: by James Heskett; Retail
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

bigger than just creating the market. They need to epitomize the market. “If they become the cognitive referent, they gain an unequal share of the gains from doing so” “The goal is not only to make sure that the product category takes... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

rear of the door rather than the front. THE VERDICT: The judges liked the transformative idea of selling the riding experience rather than the driving experience, but thought the team could have pushed further. (“It wasn’t fully... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 27 Sep 2011
  • First Look

First Look: September 27

performance in their exchange ties (Gulati and Sytch, 2007) and acquisitions (Zaheer et al., 2010); revenues (Baum et al., 2000; Shipilov and Li, 2008); market share (Zaheer and Bell, 2005) and market entry (Jensen, 2008); IPO success... View Details
Keywords: Sean Silverthorne
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