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Publications

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  • 05 Aug 2009
  • Working Paper Summaries

Authority versus Persuasion

Keywords: by Eric J. Van den Steen
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

decisions. But conflict does not mean browbeating. In his new book, Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus (Wharton School Publishing), Roberto describes the toll... View Details
Keywords: by Martha Lagace
  • Research Summary

A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details

  • 25 Jun 2013
  • First Look

First Look: June 25

Social Responsibility: Punishing Transgressions Under Conflicting Obligations By: Gino, Francesca, Celia Moore, and Lamar Pierce Abstract—This paper combines experimental and field data to examine how those with discretion over punishment... View Details
Keywords: Anna Secino
  • 2019
  • Article

When Gender Diversity Makes Firms More Productive

By: Stephen Turban, Dan Wu and Letian Zhang
Does diversity make a company more productive? Many say yes—some researchers argue that gender diversity leads to more innovative thinking and signals to investors that a company is competently run. Others say no—conflicting research indicates that gender diversity can... View Details
Keywords: Gender; Diversity; Performance; Performance Productivity
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  • 2012
  • Working Paper

How Short-Termism Invites Corruption—And What to Do About It

By: Malcolm S. Salter

Researchers and business leaders have long decried short-termism: the excessive focus of executives of publicly traded companies-along with fund managers and other investors-on short-term results. The central concern is that short-termism discourages long-term... View Details

Keywords: Business and Shareholder Relations; Public Ownership; Performance Expectations; Economy; Crime and Corruption; Ethics; Trust; Financial Services Industry; United States
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  • June 2013
  • Case

Ron Ventura at Mitchell Memorial Hospital

By: Frank V. Cespedes and Heide Abelli
Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the performance evaluations of his star vascular surgeon Ron Ventura. The evaluations, the result of a 360-degree... View Details
Keywords: Performance Expectations; Conflict Management; Behavior; Groups and Teams; Organizational Culture; Resignation and Termination; Health Care and Treatment; Performance Evaluation; Health Industry; Ohio
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  • 2009
  • Article

Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks

By: Roy Y.J. Chua, Billian Sullivan and Michael W. Morris
This research examines felt obligation to help others in employees' and managers' professional networks using a social exchange perspective. We hypothesize that obligation toward others would follow the norms of both direct and indirect reciprocity. Direct reciprocity... View Details
Keywords: Perspective; Conflict of Interests; Research; Surveys; Networks; Forecasting and Prediction; Social Issues
Related
  • November 2003 (Revised February 2004)
  • Case

Richmond Events

By: Amy C. Edmondson and Kristin Lieb
The managers of British business forum planner, Richmond Events, are struggling to expand their conference offerings into new territories. At the same time, they are trying to decide how product managers, who are critical to event success, should be hired, trained,... View Details
Keywords: Conferences; Innovation and Management; Retention; Selection and Staffing; Conflict Management; Growth and Development Strategy; Product Marketing; Service Industry; United Kingdom; Asia
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  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

for organizational theory. The Value of Openness in Scientific Problem Solving Authors:Karim R. Lakhani, Lars Bo Jeppesen, Peter A. Lohse, and Jill A. Panetta Abstract Openness and free information sharing amongst scientists are supposed to be core View Details
Keywords: Martha Lagace

    Jerry R. Green

    Jerry R. Green

    David A. Wells Professor of Political Economy

    John Leverett Professor in the University

    Harvard University

     

    Jerry Green is the John Leverett Professor in the University and the David A. Wells... View Details

    Keywords: aerospace; education industry; insurance industry; professional services
    • 14 Dec 2021
    • Op-Ed

    To Change Your Company's Culture, Don't Start by Trying to Change the Culture

    constructive conflict and engagement.” The company formed a “culture committee” that Forlenza considered a waste of time and, ultimately, jettisoned, adding that: “Culture gets changed by doing real work in line with the new strategy, a... View Details
    Keywords: by Michael Beer
    • Research Summary

    Supply Chain Inventory Planning

    My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions.  I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

    • 01 May 2012
    • First Look

    First Look: May 1

    perspective or philosophical approaches, and used a normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe the traditional approach to ethics and then... View Details
    Keywords: Carmen Nobel
    • 17 Aug 2020
    • Research & Ideas

    What the Stockdale Paradox Tells Us About Crisis Leadership

    survival behaviour: intrinsic and extrinsic. Intrinsic survival is supported by our daily, regular, routine behaviours within our normative environment. Extrinsic survival refers to those new behaviours we need to survive in an... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • 01 Sep 2015
    • First Look

    First Look -- September 1, 2015

    markets in the three areas discussed above in the context of Private Politics, Public Politics or Integrated Political Strategy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49464 2015 Quarterly Journal of Political Science Aid and the Rise and Fall... View Details
    Keywords: Sean Silverthorne
    • 27 Jul 2010
    • First Look

    First Look: July 27

    $60 million "bonus" in IBRD loans, an amount that rises in years when IBRD loans are in high demand, particularly for countries in the most influential seats. This effect is more likely driven by informal rules and norms in the... View Details
    Keywords: Martha Lagace
    • 08 Mar 2021
    • In Practice

    COVID Killed the Traditional Workplace. What Should Companies Do Now?

    A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
    Keywords: by Dina Gerdeman
    • Research Summary

    Overview

    By: Matthew C. Weinzierl

    My academic research centers on uncovering and closing gaps between the theory and reality of tax policy. My main contribution has been to identify and address a mismatch between the goals for taxation typically assumed in theory and the goals the public and... View Details

    • Web

    Our Values | About

    inconsistent with our most fundamental values; as humans, we must condemn them. The atrocities carried out were heinous and they have left the Israeli and Jewish members of our community, and all of us, reeling. The ensuing days also have been deeply unsettling as the... View Details