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  • March 2007
  • Class Lecture

Strategy, Leadership, and Performance Management in the Social Enterprise Sector (FSS)

By: Herman B. Leonard
Keywords: Social Enterprise; Nonprofit Organizations; Strategy; Leadership; Performance
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  • May 2006 (Revised November 2006)
  • Case

Willa Seldon at Tides Center (A)

By: Linda A. Hill and Emily Stecker
Willa Seldon, an African-American woman with 16 years of for-profit experience, was hired as executive director of Tides Center, a nonprofit in San Francisco, CA. Tides Center was a fiscal sponsor dedicated to supporting individuals and groups working toward social... View Details
Keywords: For-Profit Firms; Nonprofit Organizations; Transition; Change Management; Leadership Style; Performance; Customer Satisfaction; San Francisco
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  • August 2003 (Revised August 2006)
  • Case

New Sector Alliance (A): An Entry into Health Care?

By: Regina E. Herzlinger, Stacy Smollin Schwartz and Jeffrey Cronin
Describes the structure of the U.S. health care system and presents a study of a nonprofit consulting firm that hopes to enter the health care system. Includes descriptions of hospitals, doctors, insurers, medical technology providers, medical devices, pharmaceuticals,... View Details
Keywords: Health; Health Care and Treatment; Health Disorders; Nonprofit Organizations; Health Industry; United States
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  • June 2003 (Revised July 2004)
  • Case

WWF

By: John A. Quelch
WWF is the best known environmental organization in the world. This case explores the issues WWF currently faces and reviews the organization's partnerships with the private sector. The protagonist, Paul Steele, WWF's COO, must decide which of three potential private... View Details
Keywords: Natural Environment; Nonprofit Organizations; Partners and Partnerships; Private Sector
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  • April 2002
  • Case

Pallotta TeamWorks

By: Allen S. Grossman and Elizabeth Kind
Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for... View Details
Keywords: For-Profit Firms; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Social Marketing; Marketing Strategy; Service Industry; Consulting Industry; United States
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  • May 2001 (Revised June 2010)
  • Case

Jumpstart

By: Allen S. Grossman
Many in the nonprofit sector doubt whether organizational performance can be measured. Jumpstart, a 10-year-old nonprofit, developed performance measurement and management systems from its inception. The organization has experienced explosive growth and attributes a... View Details
Keywords: Management Systems; Measurement and Metrics; Organizational Culture; Performance Improvement; Nonprofit Organizations
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  • November 2000
  • Case

WARDA: Leading a Rice Revolution in West Africa

By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
The West Africa Rice Development Association, along with various national and international partners, was developing and transferring new rice technologies to farmers throughout West and Central Africa. While production in West Africa was growing faster than any other... View Details
Keywords: Private Sector; Governing Rules, Regulations, and Reforms; Policy; Government and Politics; Technological Innovation; Leadership; Performance Effectiveness; Problems and Challenges; Research and Development; Nonprofit Organizations; Agriculture and Agribusiness Industry; Africa
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  • August 1998 (Revised March 2002)
  • Background Note

Overview of the Nonprofit Sector

By: James E. Austin and Elaine V. Backman
Provides brief background information to aid in understanding the U.S. and international nonprofit sectors. View Details
Keywords: Nonprofit Organizations
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  • October 1993
  • Case

United Way of America: Governance in the Nonprofit Sector (A), The United Way

By: Jay W. Lorsch
Discusses the management practices of William Aramony at the United Way of America (UWA). First, the case describes the United Way movement, focusing on both the local chapters and the national organization. Second, it sets forth the Washington Post reports that lead... View Details
Keywords: Corporate Governance; Nonprofit Organizations; Management Practices and Processes; Managerial Roles; Management Teams; Crisis Management; Public Administration Industry; United States
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  • October 1993
  • Supplement

United Way of America: Governance in the Nonprofit Sector (B), Kenneth W. Dam Becomes Interim President

By: Jay W. Lorsch
Analyzes the measures taken by the United Way of America (UWA) and its board of governors in response to the 1992 Washington Post reports that lead to the UWA scandal. View Details
Keywords: Crime and Corruption; Governance; Governing and Advisory Boards; Newspapers; Nonprofit Organizations; United States
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  • Research Summary

Business Leaders and the Social Sector

By: James E. Austin
This research involed a multifaceted, multi-year study of corporate and business leader involvement in the social sector. This examined: the extent and nature of, and motivation for, Harvard Business School graduates' involvement with nonprofit and social-sector ... View Details
  • Research Summary

Cross-Sector Partnering

By: James E. Austin
This on-going research project is examining the motivations, dynamics, and effectiveness determinants of partnering between nonprofit organizations, businesses, and government entities. The first major output of the research focusing on nonprofits and businesses was... View Details

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