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- All HBS Web (322)
- Faculty Publications (6)
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- 14 Nov 2007
- First Look
First Look: November 14, 2007
along with a camera and other features. By September 2007, just 74 days after the June launch of the iPhone, Apple and its mobile carrier partner AT&T Mobility had sold one million units. When Apple CEO Steve Jobs introduced the product in January 2007, he said... View Details
Keywords: Martha Lagace
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
team (had been given) sufficient power and resources to do their work.” “Former Employee” maintains that “Wells Fargo has no HR presence at the local level, which means there is no buffer between rogue... View Details
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
Stevenson and Dr. Bernice King, minister, lawyer, and the youngest child of Martin Luther King Jr. “It’s very special, how much of his own time and energy he put in, learning what was happening and taking both the moral and business... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
shot and killed a teenager. Miller had served four years in juvenile detention for that murder and had later spent five additional years in prison for a smattering of armed robberies. Eventually, while behind bars, he had gotten his head... View Details
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
and a former professional French-horn player, Brooks came to the subject of happiness by way of art. His early research focused on why people produce and consume art and beauty as well as the motives behind human generosity. He discovered... View Details
Keywords: by Dan Morrell
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
the laundry plant, one worker's tardiness or absence can affect another's productivity. If one team of workers falls behind on the job, for example, other workers down the line are left to sit idle. Stellar... View Details
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
CTO or a CIO? Huang: Based on several interviews we did, two key qualifications are commonly expected for this role. First, this person needs to be an expert in legal and compliance issues, primarily to ensure that no laws are violated... View Details
- 02 May 2005
- Research & Ideas
Four VCs on Evaluating Opportunities
know how to do it." The third thing is team. We look for engineering vision and execution, sales, and entrepreneurship in a team. Typically, it's at least two people; sometimes it's three. In the early stages, I tend to invest behind... View Details
Keywords: by Lauren Barley
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
The research provides food for thought as policymakers debate the efficacy and fairness of education initiatives like No Child Left Behind, the 2001 United States Act of... View Details
- 13 Jan 2009
- First Look
First Look: January 13, 2009
sacrifice long-term growth to boost short-term performance. We investigate 495 transactions with a focus on one form of long-term activities, namely investments in innovation as measured by patenting activity. We find no evidence that... View Details
Keywords: Martha Lagace
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
a GED, but no college and no job, we would make a big impact on this. We have to have the psychological armor to defend ourselves against the racism that's all around us. Neeley: George Floyd's death has... View Details
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
move will leave behind several hundred workers (out of the 2,100 whose jobs that will be terminated) whose skills may not be transferable, especially in today’s high tech labor market. The economic impact on their community will be shared... View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
Zeynep Ton goes behind the scenes to discover how the Tulsa, Oklahoma—based chain of convenience stores manages to outperform its competitors while maintaining a loyal workforce of over 10,000 employees. These workers enjoy above-average... View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
others do unto them. For example, when layoffs were necessary, he was upfront and honest with employees about what was happening and why. Left to right: Gregory Slayton, Zia Chishti, Jim Sharpe "You'd be surprised at how my basic... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
US and Canadian stores, it also announced it had “committed to pay all Starbucks US and Canada retail partners for the next 30 days whether or not their store is closed, or they are otherwise unable, or even uncomfortable, coming to work. We believe View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
behind Marketing Metaphoria and how insights about deep metaphors can improve brand success. Martha Lagace: What are deep metaphors? Gerald Zaltman and Lindsay Zaltman: Deep metaphors are basic frames or orientations we have toward the... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
South Africa and spread worldwide, how Lipton tea became the world's biggest tea brand, the origins of the sensual Magnum ice cream, and how Pond's Cream became a Unilever brand. The story behind the brands has been presented also. Dove... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
left many with no options. In China, large call centers invested massively in IT equipment and systems to allow their employees to work from home and to ensure the security of client information. Our... View Details
Keywords: by Hong Luo and Alberto Galasso
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
Associates (New York City), in a recent company publication. "Business units have used their budgets as a bargaining chip, bidding high to get a larger slice of the pie while keeping their cards close to their chest. "The CEO has had View Details
Keywords: by Loren Gary
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that... View Details